Hosse & Hosse Lock & Safe Co

918 Woodland St, Nashville, TN 37206, USA

Address:	918 Woodland St, Nashville, TN 37206, USA
Phone:	+1 615-226-2420
Site:	hosseandhosse.com
Rating:	3.8
Working:	8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM Closed Closed

Location

Photos 35

Reviews 21

Adam Walker

Wow. Ive used these guys before and was happy with their work, so I decided to call them to install a powerlock (bluetooth, etc.). Called ahead, gave them info on the lock, brand, model, etc...the answer was "no problem". Well, after an hour, the locksmith became frustrated, decided that he had had enough and said he would not finish the installation. Since he said the lock was on the door and "working" he had done his job. Well...it wont turn even with the KEY (and its keyless--kind of ruins the point of installing something keyless, but I guess thats beyond the point). The real issue I had was the ATTITUDE and LACK of customer service. I would have understood if he had said he needed to check with someone, or come back or something...but NO. He was done, it was now my problem, my issue to deal with. So, lock on the door that DOESNT work and Im having to call another locksmith. Furthermore, called another locksmith, and he discovered that the hole they bored through my SOLID WOOD door was 1/4 higher on one side than the other--hence all the problems! Honestly, shocking level of service and poor quality work. I have never had someone just "give up" and walk off the job. I would have paid for the extra time he was taking--it wasnt about the money. And the cherry on the cake? When I called over to the locksmith there is nothing they can do since the "boss man" is gone for the day (at 2 pm). Really, just a shame that you try to support a local business and they fail you! Never again. AVOID them... They basically ruined my door and then left me to try to fix it!

Roland Hairston

Been to Hosse & Hosse once or twice before. Theyve always been quick and nice. Today, I went in to have two mailbox keys cut—$2 per key plus tax would be $4.36. The gentleman who worked with me was quick and nice but he informed me that he could not accept a debit card for transactions under $5. An older guy working there (I believe hes the manager/owner) said "Charge him $5 plus tax." I asked the older guy if the $5 could include the tax. He said, "No, $5 plus tax. Are you ok with that?" Not feeling the extra $1.10 was worth the trip to a new place, I rolled with it. Moral of the story—come with cash or go some place else.

adam hall

Im an independent locksmith that came in for a few hard to find items a few times. The employees were incredibly nice however the owner is a different story. He mocked me for being an independent locksmith even though Im not any competition to them and make fun of me in front of customers. Up to this point i enjoyed their services despite being the most expensive locksmith in the area. Never going back.

Jeremy Rivera

I needed a duplicate key made but didnt have cash for the 2 item, and their card machine cant charge for less than $6. At first I told the guy Id be right back with some cash, so he said hed just cut the key. Bing. Bang. Boom. Its done. Then he says its on the house. Damn. Thats customer service. I wanted to do something nice, so Im sharing this review. If you need something lock smithy, go here.

anisha barbee

Fastest car service Ive ever received!!!! Last time I had a key made (somewhere else) it took nearly 2 hours, but Mr. Ed was in and out under 20minutes!! Great customer service!

John Edmondson

What a wonderful business. They are really dedicated on doing their jobs as efficient as possible. I called them for a repair and they really did a great job on it.

Samuel Calvert

Terrible told me they would make a key Friday and told me they would be open until 5pm got there at 4:30 and was closed after driving from nearly Clarksville Tn

Wanda Fielding

I always call this place whenever I need some fixing on the locks on my doors. They work very fast and efficient. I really recommend this place to my friends.

Andrew R

Not the cheapest in town but Hosse and Hosse does a good job. Theyre timely (once youre able to get an appointment) and their keys work well with the locks!

Dale Tibbitts

They were awesome had to hand make a key for my toolbox lock made 2 ! Great service! Would recommend to everyone! Very knowledgeable!

Jordan Calvert

Went to get a extra key made at this place because I got locked out the key doesnt fit and the manager was very rude!

Linda Polk

Very nice & fast service. I never have to worry that a duplicate they make wont work. They are tight every time.

Jim Fish

They were quick, their work was solid, and the staff was very friendly! Probably the best locksmith Ive used!

Sherron Wilson

Very quick service and very professional staff at both my time off visits. Would recommend them to anyone...

Lee Rucks

These guys are knowledgeable and helpful. Well travel a little farther to work with esxperts!