Address: | 1219 N Davis Dr, Arlington, TX 76012, USA |
Phone: | +1 817-275-2711 |
Site: | moore-funeralhome.com |
Rating: | 3.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM |
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Kelly Brant
The people were nice, but thats about it. I decided to do the slideshow for my father so I could include the music he would have wanted, which was fine. However, I was not told until I arrived at the service that they could not use it on a flashdrive (like most places use a laptop hooked up to a projector) and must have it on a DVD. That wouldnt have been a problem, but that was never communicated when we told them weeks before we were handling the slideshow. I ended up being an hour late because I had to go back home and put it on a DVD. My biggest complaint, was that my MOTHER, who just lost her husband, had to get up and direct the service. I have never been to a funeral where there was no one from the funeral home to give some sort of coordination or direction. We all were just sitting there for a few minutes waiting, but nothing happened. The funeral director was present, but didnt do ANYTHING. It was a complete disorganized mess and it made us look like we didnt know what we were doing. I went to a funeral a couple of months ago, and the funeral home took care of everything, so that they family had to do as little as possible. Not so with this place. Again, nothing of this sort was communicated beforehand - we were never told that we would have to direct everything. After talking with a coworker, I found out that they had a similar experience. This place completely overcharges just for the basics. I would never use this place again. So, be aware that you need to have a designated person to direct the service - they will not take care of that for you.
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kimberly Acosta
We have generations of family buried here as well as allowed services to be performed here, however that all came to an end in November 2016. The disrespect to my father in which my mother had to endure was hurtful and shameful to say the very least. They did not tell my mother until the day before the memorial that he was not going to be buried day of the memorial. There was a delay of life INS check copy sent to Moore (Dignity) for whatever reason, we were not told how that happened but came to suspect it was a Dignity error. We were told " anyhow , the Honor Guard cannot attend, they are too busy to make it. " My father is a Vietnam Veteran. However, they were able to make it when we were able to put him in the ground.....3 days later??? Makes no sense. For a funeral home to be ran like big business only , is a sad tale of how compassion and simple kindness in such a sad time for a family is waning. I understand the need for ensurance of funds but my mother was never given other options to pay, we would have paid out of pocket if it meant giving my father the final respect he deserved. We have moved on of course, but it all came rushing back when mother and I went to visit my fathers grave yesterday and no marker was present. This marker was bought and paid for years ago by my father yet almost 3 mos after he was buried it still sits in storage and it will take " another 4 weeks to get it ready" Ladies and gentlemen, please do yourself a favor and save yourself more grief, take your business elsewhere, your lived one deserves better.
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Ken Schow
I am giving them a One Star Review only because no Zero Star Review exist. They handled my Fathers funeral when he passed in February 2000. I furnished all the documents, including the DD 214 for a VA Marker to be set at my Dads feet. They never set it. My Dad is buried in Gordon, Texas, so, it is not like I go out there all the time anymore. My Mother passed in 2010, and I asked them why my Dads marker had never been set. The lady who handled my Dads service, also handled my Moms, and assured me it would get done, was an oversight. Said she had the DD 214 and would take care of it. I was in Gordon last month, and no marker. I call Moore and after I get passed around a bit, I got John, who said he could find no information, my Father was not buried in Moore Gardens, and he could not help me. My Dad was a World War II vet, and, as has been pointed out, these people over charge, in my opinion. But, I was left to make all the arrangements, at the point Dad passed, so, what do you do. I paid what they wanted, and did not get all I paid for. This is the last service they will ever do for anyone in my family. I recommend you go anywhere but Moore. Being a Veteran myself, it is disrespect.
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Paulette
Moore Funeral Home has been used by our family for decades. However, we will no longer be using them in the future. My husband passed away and the experience dealing with Moore Funeral Home was worse than buying a car. The prices have gotten so out of hand, starting at over $18,000! The funeral director kept having to go ask her manager about reducing the prices. It was so stressful at such a terrible time in our lives. There was no compassion or kindness, it was all about money! One month after my husband passed away, my brother passed away and we used Martin Thompson Funeral Home in Fort Worth. Totally different experience - they were compassionate and had very reasonable prices. No dickering back & forth like buying a car! With the death of a loved one, you are at the mercy of the funeral home you choose, so choose wisely!
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Lily Gracia
I was very saddened with the amount of dignity shown when consulting with a woman in regards to cremation services. I am the only living relative and explained that a memorial service would not be necessary and also that I already have an urn, she then made reference to me wanting the chepest option and asked if I wanted my father to be put into a cardboard box. Then she continuously made comments about my father being put in to a cardboard box, since I needed the cheapest option. Very rude, Very disrespectful, and I was very disappointed.
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Anonymous User
I wouldnt recommend them here. They are overpriced on many aspects of the funeral service and all preparations. My fathers simple service cost more than an elaborate one elsewhere in Fort Worth. On top of being more expensive, they have delayed the marker being ordered and delivered over $150, thats less than a tenth of the overall cost and communicated this complication to me through the mail...causing further delays. Go elsewhere.
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Anonymous User
When I needed help, they were there. From the front desk to the director to the men on the grounds, everyone has been supportive, friendly, and thoughtful. The cemetery is so peaceful and manicured. It brings a lot of comfort.
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Anonymous User
This place sucks. Adds to your grief and unnecessarily complicates matters. Delay and subterfuge at every corner. Go anywhere but here!!!!!!
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Bryce Lowrance
Very professional and caring staff. Their Christian ethic was a great comfort to a family who lost three in a tragic murder.
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Lisa Kirkland
My Grandpa buried here. This place is peaceful and I like the water fountain and hear the sound of water.