Chick-fil-A

3600 Ranch Rd 620 S C, Austin, TX 78738, USA

Address:	3600 Ranch Rd 620 S C, Austin, TX 78738, USA
Phone:	+1 512-263-5300
Site:	chick-fil-a.com
Rating:	4.5
Working:	6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM Closed

Location

Photos 85

Reviews 24

Hailey Wheat

I absolutely hate to complain about food I know everyone is not going to be satisfied all the time I have worked in food for about 6 years. Eating at chick fil a for longer, but I went to get some lunch today around noon ish and it was completely inedible. I ordered a number 3 combo the chicken had been sitting out so long the taste of it you could tell it was old and it was super crunchy. And on top of that for some reason my boyfriend and I ordered combos with sodas and even the sodas were not drinkable, they just tasted bizzare. Again I hate to complain but Im just writing this in hopes that next time it will be better, it has not ruined chick fil a for me, but a little disapointed. The staff was so incredibly nice, everyone getting us with a smile and such a welcoming hello!

Keith Pare

Strangely the worst experience I have ever had at a Chick-fil-a. After getting cutoff from a person in the drive thru lane, we decided to go inside for take out. There is obviously a much higher priority for the drive thru. After I placed my order, they served about 10 vehicles before i got my order. It was quite a long time after the peraon who cut us off left. I realize it was a busy time period, but even with the long wait (very odd for this location), the spicy chicken sandwich was a tad soggy, and most of the fries were crumbs. Unbelievable.

Raymond Ihrig

I only go here once in awhile for their chicken strips, fries, and a small Coca-Cola. The breading is delicious and not too much and the chicken is always moist and tender. Fries are great as long as their hot; but thats me, I gotta have hot fries or they just aint right. The only reason I did not rate this place with 5-stars is because of the price - $8 bucks for 4 chicken strips, fries, and a small coke -yikes! But I have to admit, you pay for quality, and their chicken strips are very good.

Jennifer Valenza

I have to give a huge shout out to this place and especially Kim Stotts! They went above and beyond to make our wedding night special! We wanted chicken minis for a late night snack which normally cannot be done at those hours (normally they only prepare them in the mornings). They made an exception for us and it was a huge hit!! Everyone devoured them and loved the idea. Thank you so much to this Chick Fil A and to Kim for making our wedding night idea come true!!

Michelle Boop

Love this Chick-fil-A! Always clean, wonderful staff, great food! The employees here go above and beyond what you imagine. My husband stopped in once to pick up food for us and mentioned that its what I wanted for my birthday. They packed everything special to make the hour trip home. One young man said he should get me the peppermint chocolate shake and that he could make it so it would get to me still a shake, lol. He did and it was perfect!

Gabriel May

We came to chick fila on the start of our road trip, passed up whataburger, and have encountered the grumpiest group of chick fila employees ever. They actually argued in front of us about who had to take care of us. Then argued about who should take us our food. Chick fila has always done well at making their customers feel welcome. Not here though, not today. Im sure the folks at Whataburger would have been happy to take our money.

James Summers

Lunchtime nightmare. Not a single parking place open, all three drive up lanes were full, and spilled over to the bank parking lot, which was also full. Difficult to drive to, no place to park. Avoid at all costs, unless you think that the mediocre fast food is worth the extra 15-20 minutes of finding someplace to park or wait in the drive through lines.

AndreaZombie Crabtree

This location has THE BEST customer service of any of the other locations Ive been to!! Super sweet and friendly and the attitude is very welcoming! Fast paced, clean and the staff has great team work. This is my first time in and I couldnt be more pleased with my visit!5 stars!

Blake Morgan

Often crowded - and for a reason! The food is excellent and the staff are exceptional. They do a great job of keeping the place clean and serving everyone in a timely fashion even when it seems like no one else can physically fit inside or in the drive-thru.

Larry Hawkins

This chic fil a is great and I should know, Ive been to too many! The service is fast, food is delicious and consistently good, and the restaurant clean. My only gripe is they do not do a good job keeping the anti bacterial wipes stocked by the playground.

Manhattan Nomad

Generally ok, the staff is polite. Once in a while chicken patties are overcooked (looking dark and tasting burnt). I usually ask to replace the sandwich in such a case. The last time it happened (4/15/16), the replacement sandwich had a pubic hair in it.

Allison Preslar

This location has the nicest people. I dont work over there anymore so I dont get to visit, but Ill always make a stop when Im in the area. Clean, nice, and great food. The drive through line moves rather quickly as well.

Thao Tran

Never had a problem with the workers, but was treated very rudely by a manager today. His tone was very rude and just felt liked throwing the ice tea he so rudely placed away at the other end of the counter at him.

Iris Arteaga

I ordered a meal and their forgot might put the fries with minimal order. I went and told them and seems like they didnt believe me. That i went and told the secun person, their were not happy about it. neither I.

Cecilia Carrillo

great food great service great prices great place to take the kids as they can go and play in the playground that they have there . i love the chicken deluxe i get that about every time i go to Chick fil A.

Patrick Jaeckle

Whomever the tall, stocky midle-aged man is with the Cowboy jersey who works the cash register could not be more rude if he tried. Who needs this from a service company.

Leticia Contreras

Employees here are the rudest. Every time I visit here they pass by and act like Im not trying to order something. I really like Chic Fil A, just not this one.

Ivan Russell Lara

I am addicted to the avocado lime grilled chicken wrap. Luckily for me, they have the fastest drive-thru in all of Lakeway and I never have to wait that long.

Jameson Thornton

Extremely kind staff and great food, I met the owner who brought my food and I must say he is a very personable and humble guy. Great experience!!

Shawn Baird

Always good food and good service. I like the chicken, egg, and cheese bagel. Cant remember ever having had a bad experience at any Chick-fila!

Mark Tobler

Nice staff. Slow service. Tasty though they be, chow of these chic mongers has me running for the WC/loo/john more often than not.

Jenna Dugan

Friendly and fast service. Employees are always polite and love giving my dog a treat when we bring him through the drive-by!

Thomas Muters

Who doesnt like Chick fil a? Is there really even a need to write a review about the best "fast food" chain in the business?

John Winn

Chick fil a is awesome. They should be open sunday but theys up to them. I appreciate the staffs politeness. Good parking.