Address: | 3832 W Davis St, Conroe, TX 77304, USA |
Phone: | +1 936-441-0648 |
Rating: | 1.8 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–4PM Closed |
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Victoria Camenisch
Quote manager: "we have so many customers, I dont care about you. Im not scared of you", and while speaking with us he just walked out of the place. The manager was SO rude, no people skills at all and openly accepted that what he was doing to us had no integrity at all. Elaboration: Gave them my wedding dress on May 9th with 2 requests: 1) remove a small stain on the bodice, 2) press it. They huddled and decided itd cost $35. They said theyd have it done by May 12th. Returned May 20th (it had been raining previous week and I didnt want the dress to get wet) and they said they forgot to clean it so return May 21st. Returned 21st and it was pressed but stain was still there so I frustratingly asked them to do it again, they said return May 22nd. Returned May 22nd and they refused to receive any payment less than originally stated. We refused to pay full price because it was 9 days later than they said, so they wouldnt go get the dress from the back. We were forced to pay full price for the worst service and worst customer service we had ever received, just so theyd give us my dress. We plan to share this story with as many people as possible.
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Julia Kirkelie
The rudest, most unfriendly and unreasonable manager I have ever come across. When he already has your clothes, he apparently thinks he has all the power and doesnt need to have integrity or honor what theyve promised. Ive been thinking for weeks what I can do to save other people from having such a bad experience. I dont know how theyve stayed in business.
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Sunghee Manna
The worst service ever! No basic skill at all!!! When they get complaine all they can do blame on the customers...nothing they can do about it instead of apology. Ended up buying new clothes from your own pocket after their services.. Waste time and money :(
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Alfredo Alvarez
Horrible place ! They burned a 75 dollar Shirley and stated that it was already like that whats funny that the shirt was new ! Stay away from this place.
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Brenda Meade
Very unhappy with their service. I will NOT USE THIS DRY CLEANER again. They overcharge and do not Honor their quotes.
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Brandon Baines
Idiots. The need more cashiers that speak English and know how to communicate with their customers.
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Doug Hagler
Excellent service