Cascades Car Wash

8250 W Farm to Market Rd 78, Converse, TX 78109, USA

Address:	8250 W Farm to Market Rd 78, Converse, TX 78109, USA
Phone:	+1 210-343-3493
Rating:	3.3

Location

Photos 1

Reviews 20

Kytara Yanchik

I just got robbed of $20, this was the worst car wash experience Ive ever had. I paid $20 I was thinking I was going to go thru the carwash, the guys would come out vacuum my car, wipe down the interior just like the wash tub does. Mind you the only reason why I didnt go to the Wash Tub up the street was because the wait was over an hour long, its a sunny day so of course everyone wants to get their car washed. So after I leave the car wash I pull up into the vacuum area wondering where the guy so he can wipe down my tires, the inside of my car, and vacuum and everything. Only to find out he says they dont do that anymore its some kind of a bullshit liability issue. So Im pissed trying to figure out what I just spent $20 for! He offers me another round through the carwash for free but what the hell do I need my car washed for again. I want the inside done that was the whole point! never going to come here again save your money spend $4 extra and go to wash tub!!

Eulalio Garcia

Have been a customer since it opened I have 3 vehicles on the monthly program. Service had been great until about a month or so ago. No clean towels, no windex, only 2 vacuums at a time. Bad attitude from employees. The pre scrub has become a splash of water from the brush. Asked for the manager and the same responds I have received has been, "Manager not here is out for 2 weeks in surgery ". Another thing is what are the hours of service because apparently they close whenever they feel like. I have inquired about the service hours and were told it was from 7am to 8pm. Have been there at 7pm and was told they were closed. Really considering ending membership Management Please contact me

Paul Arredondo

This place is trash the ripped the wiper arm off of my tahoe said they would file a claim when i went back to inquire about it they said rudely we arent responsible for stuff like that then they have been closed on multiple occasion this week all week when i asked the manager would they credit me a week since i pay monthly and he rudely stated you should have read your contract ! Note when i signed up they took my credit card and gave me a receipt that was it no contract what so ever so here i am paying again somewhere else to have my car washed ! I been a loyal customer for 5 months but im done with this place and there rudeness !!!!!

b scip

Service used to be great. .I dont know if management changed within the last couple of months or what????...drive thru attendant does not point out rules nor is his pre scrub up to par..and there are never any clean towels..I hope these minor issues are corrected in the near future

La Re

The service is pretty fast but my dislikes about this specific location is every time I go that the towels always seem to be a little greasy and the vacuum cleaner seem to be half working

claudia smith

Damaged my husbands paint job on his car is costing 3000 thousand to fix plus labor ..... Please dont come here these people dont care to help you out they are rude and disrespectful

Willie Chalmers III

The car wash does its job better than most, but the vacuums are very unreliable. Their monthly membership for unlimited car washes is a great value, though.

Ashley P.

Left scratches all over my car because their machine uses brushes. Had to get all the tiny scratches removed. Its cheap but you get what you pay for.

Dawn Sance

Used to love this place but they no longer provide towels or glass cleaner in the self service area. Vacuums are still free.

John Martinez

The vacuums dont work and the new owners are too cheap to provide dry towels to their customres. I am never going there again.

Ed Orner

Friendly staff, excellent wash, and you just cant beat the price or speed. Excellent!

Jesus Anaya

They recently changed owners with upgraded equipment providing better car washes.

Albert Ayala

Prices are too high and you really dont get your moneys worth.