Address: | 3010 Leopard St, Corpus Christi, TX 78408, USA |
Phone: | +1 361-881-8200 |
Site: | aamco-corpuschristi.com |
Rating: | 4.3 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Robert Magness
I went to this place about a month ago. Before I went they asked for a ton of information and required me to make an appointment. Upon arrival the attendant asked me for another ton of information and had me sign what appeared to be some form of waiver to protect them. Then he informed me that for some reason my appointment was not properly scheduled and the simple transmission service I wanted would take several hours having traveled there from 45 miles away and having other appointments to keep I would be unable to wait. His name was Abel and he apologized and said it was his fault. As I was leaving the manager Shawn came up to me and offered me a discount if I rescheduled for next week. He was courteous and I was pleasantly surprised so I agreed to do that. The next week came and as I was enroute for my service appointment, I received a phone call from Shawn the manager and he explained that there was a virus going around the garage and they were shorthanded and would be unable to perform the service I needed. So disappointed again, I rescheduled for the following week. Well lo and behold the next week I received a voicemail while I was enroute to my service appointment saying they were short handed and once again would be unable to service my vehicle. At this point I was really disappointed because it was now three weeks from my first visit, I felt like I was in a Seinfeld episode where they obviously did not understand the value of their own appointment policy. That is that if you make an appointment the truly important part of that is not just scheduling the appointment but keeping the appointment and making it happen. I also felt as if this is probably common practice to anyone they offer a discount to in the hope they will just fade away and their promise wont have to be honored. I would not let these guys put air in my tires, I thought Aamco was a reputable national chain I could count on, obviously not, lesson learned. Beware of this place.
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Susan Chandler
this shop, particularly, the shop manager, Shawn, should get 10 stars!!!!!!!! i live and work on the road escorting oversize load semis and we are currently based in the Corpus Christi area (we live in IL). the transmission started going out on my car on our way back from delivering in Lamesa, TX. as it was late, and it had been long day, we decided to stay at the Red Roof Inn, on Buffalo St. in Corpus. unfortunately, my car had the drivers side window broken out and was robbed and vandalized at that location. Shawn got my car in immediately and made sure my car was locked safely in his facility every nite so nothing further could be stolen. after talking over the transmission problem with my husband, he recommended and installed an external cooler for the transmission as well as carefully removing the old transmission so as not to break anything else. he did discover that none of the updates that should have been done by a previous shop had been done. he was more than willing to let the glass folks come to his shop to replace the window. this man did everything in his power to make sure my transmission was repaired correctly and in a timely manner as well as offering a driver at my disposal due to the needed repairs and vandalism. Shawn doesnt have the Corpus Christi in my time attitude that i have found prevalent in Corpus. he and this AAMCO facility will the FIRST place i contact for any car repairs while we are in this area.
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Joyce Crooke
When we got our transmission fixed we were told "there may be a deductible." Then when our. Jeep finally was fixed ( they kept telling us that the bends was more important and moving down the daus they said it would be fixed) they left a message with my husband on his voice mail saying "When are you going to pick up your car?" Well, when my husband asked me to let them know when we will come get the Jeep, this rude guy named, Danial, answers the phone and acts like why the hell are you calling. He mentions no deductible and they know Im coming from out of town. 53 miles or more. I had some wonderful friends drop me.off because I knew nothing about a deductible. The next hour was a nighate because there was a deductible and I was never told anything about it when I called them twice before I came and got it. I certainly didnt call to hear Danials "why the hell are you calling" attitude. Then Sean lied and said he told my husband. He told my husband " there might be a deductible" but Danial failed to tell me when I called back. Luckily I was able to retrieve my friends and they bailed me out as I did not bring any means of a $100.00 deductible because again the were rude over the phone and did not let me know. Hands down the worse business ever. Specially to those coming from out of town. Unbelievable!!!!
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Jason Tarrant
These guys are awesome. My sons f150 truck decided to blow its transmission on a trip to the coast from Austin a short while ago, and he was stranded on a Saturday AM 200 miles from home with no truck and 5 people, and after a few places tried to rip him off or not help at all my son found Sean at this AAMCO and they towed my sons truck there and went to work. They were honest, fair and being that I was going to have to pay for it out of my savings to bail my son out, they even worked out a better deal for me than the first estimate on the full rebuild, and warrantied the thing too. They worked with us to schedule a pickup almost 10 days after the job was done as I was driving down from Austin and never blinked when I asked for the time to arrange it. It was a great experience and they were honest, the work was good and I would go to these guys again for ANYTHING if I lived closer.
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Susie Perez
On one of our visits to Corpus our corvettes transmission went out and it was on a Sunday of all days so shops were closed! First thing Monday morning we called AAMCO and stopped by and saw Shawn he was very helpful and informative he made us feel that everything was going to be ok took our car in first thing pointed us to a good restaurant to go have breakfast while they looked at our car, we are from San Antonio so he even went as far as calling to get us a rental car to get back. Shawn assured us our car would be ready by Friday and he was right! He told us not to worry about our car that it would always be on the front line where he could see it and that was exactly where we found it when we went to pick it up. We recommend if you have any questions about your car take to them they did a GREAT job for us.
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Anthony Reynolds
I would like to say that I am very grateful for the service that I received at AAMCO Transmission in Corpus Christi, TX. They did everything they could to give me the quality service that they promised, and I am very happy that I chose to have my transmission as well as my A/C worked on at AAMCO. They also replaced a broken motor mount for me. I had to leave town and fly up to the Chicago due to a family emergency, and while I was up there, they went above and beyond by doing me a favor and sending me something that I had left in my car. And, for that favor I am truly grateful to Shawn, Tim and all of the employees at this AAMCO location. And for that simple gesture, I will always be a loyal customer. Once again I thank you guys from the bottom of my heart. God Bless all of you and once again I thank you.