Golden Gate Funeral Home

4155 S R. L. Thornton Fwy, Dallas, TX 75224, USA

Address:	4155 S R. L. Thornton Fwy, Dallas, TX 75224, USA
Phone:	+1 214-941-7332
Site:	goldengatefuneralhome.com
Rating:	3.7
Working:	9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–7PM 9AM–7PM

Location

Photos 16

Reviews 20

Sayarma Merry

Being an Oak Cliff native, I chose Golden Gate Funeral Home to cremate my mother a few years ago - with satisfactory results. My sister passed away 5+ weeks ago and has been at Golden Gate since then. I have not gotten ANY updates or communication from Golden Gate staff since they got paid. I asked the owners granddaughter to help me with notifying Social Security, but was told they dont do that. Ive called several times and left messages, but no one ever called me back. Today I called and demanded to talk to the owner, Mr. Beckwith. He was not apologetic in the least, but he said hed resolve my issues today (make a home delivery). According to him, they DO automatically notify the SSA - the granddaughter who works there told me the opposite. He claimed that Id been contacted repeatedly - which has not happened. A HUGE lack of customer service and caring on their part. Seems to me that either they disregarded my family based on race or the fact that we didnt spend much money. I am so disappointed and will NOT patronize Golden Gate again.

jazzy blu

While making arrangements for my Dad, everyone we interacted with was very helpful, kind, courteous, and professional to me and my family. During this process, the actual CEO...John Beckwith, came into the room to congratulate us for having a Pre-need. We had several, very specific, instructions regarding my Dads wake and funeral service. The Golden Gate staff fulfilled each and every one of our requests without hesitation. My Dads wake and funeral service were both "PERFECT". Thank you Golden Gate!

Kevon Gee

Golden Gate Funeral Home is the BEST, and I say that with the up most respect. They been in business now for 36 years and they are good, go to Golden Gate the morge staff will have your loved one looking like theyre sleeping literally, when they say (PRICE IS NOT AN ISSUE) they mean it so if you want a great orderly funeral for your loved one go to Golden Gate Funeral Home they will get your right! #1 family owned African-American funeral home!!! John E Beckwith Sr. Founder & Owner

S Sandoval

Oh my gosh HORRIBLE. My only suggestion is Do Not Bring your Business here. They were very rude and the room was so small it had 3 chairs and the casket. This place should not even exist. I rate it no stars! A funeral home should not treat people the way they treat my family.

Judith Washington

Very Professional, compassionate and caring staff. Their staff is very supportive, responsive and will help you through the emotional grieving process. I will always love and appreciate their team for everything they did when we loss my mom. Forever grateful .....

Key Blake

The staff is not knowledgeable enough or have the proper customer care for these kinds of life situations. When people are in these kinds of grieving stages a business must be sure to handle you with genuine condolences and fairness. Not the case here!

Jae Camp

You have stay on them to make sure things are done right. The flowers sent for my father disappeared and our dvd of had another family pictures. Theyre too busy and a lot of mistakes will be made.

Patience Byrd

Thank you Golden Gate FH staff for doing such a great job in burying my loved one. Your professionalism showered my family with love the moment we walked in your doors.

Kandice Warren

My Grammy looked so beautiful when she was laid to rest! Everyone was so nice and kept my family in high spirits during our hard time.

Tootie Brown

They always take great care of all of our family members! Thanks Golden Gate for always doing an excellent Job! God Bless!

Ski Chills

These people are liars and swindlers, cheats dont spend any money with them they are Horrible! You have been warned!

Alexander Harkness

Extremely professional and sincere staff, who are quick to serve all family needs for their love one.

Courtney Powell

Wish the sales person would have guided us instead of acting like we should know everything already

Randy Gaines

They was really nice to the family they didnt rush us on anything I would use them again.