Sandra Clark Funeral Home

6029 S R. L. Thornton Fwy, Dallas, TX 75232, USA

Address:	6029 S R. L. Thornton Fwy, Dallas, TX 75232, USA
Phone:	+1 214-371-2600
Site:	sandraclarkfuneralhome.com
Rating:	3.9

Location

Photos 27

Reviews 5

Tamyra Belo

Sandra Clark (the owner her self) is a HORRIBLE person. I would never recommend her services or her as a person. I am a resident social worker and I am trying to assist one of my residents with the death of her 10yr old son and all Sandra Clark does is be DISRESPECTFUL, RUDE, DEFENSIVE, and OVERLY AGGRESSIVE. She is so caught up on making money that she is not considering that every time she is rude and arguing with me on the phone she is upsetting the mom more and more and that is suppose to be someone she is catering to during this horrific time. She is robbing my resident blind and taking advantage of her state of mind. She had the nerve to ask us if we had the information on a burial site instead of doing what she is paid to do and setting everything up for my resident. I will be reporting her and filing a complaint with the Texas Funeral Service Commission and I pray that she feels some guilt inside of her on how she treats people. Sandra Clark also said she wasnt being rude to me she just has an aggressive voice and an authoritative tone so that is why "I thought she was talking to me like a child". I have an aggressive voice as well being from the hood in West Philadelphia but I NEVER spoke to her like a child or disrepectfully. Fortunately I know how to be professional and treat others with respect. She gets so defensive every time I asked her anything and its only because she feels she is about to lose money. She could care less about the best interest and well being of my resident. She even went as far as calling my residents phone 3 times, her sisters phone once, then texting my resident to say "call me, your friend is trying to confuse you" because she obviously didnt listen when we had already told her I was not a friend I was the social worker. So many people in the community and surrounding community are raising money to assist the family during this time and no one wants there money going to this horrible lady and her business. She has HORRIBLE business, and is soooooooo UNPROFESSIONAL. She will be reported.

Lesa Johnson

My experience with Sandra Clark was a night mare. I dont see how shes still in business.my mom passed April 23 2017 a month today they where paid in full.for the cremation. Its took the 3weeks to get my mom remains to me. An than had the nerves to tell me that Martin an oak the cremator that she use picked my mom body up April 25 2017 that was a lie.they never sent the paper work over an took there time getting the death certificate after I posted on her website she called trying to convince me that they where doing what needed to do an could I please take my review down(ha ha) right tell me that she would have everything ready that wenesday. Still nothing it took a whole week.when I picked up my mom Ashs the staff remind you said my mom body was picked up April 25 so why it that my an my daughter viewed my mom body April 26 when I bought this to there attention the like girl just smiled an walked away. After talking to Pete at Martin an oaks about coming out while my mom is being cremated he said when did she pass April 23 they.ve been keeping here there in the freezer so her body is decomposing you may not want to see her like that because it would be in your mind the the rest of you life an I wouldnt want you to go through that.on top of that her body was picked up Thursday an back Friday the same week.too too fast .If you guys have love ones please respect them in there passing so they will have peace. DONT deal with Sandra Clark funeral home theyre only out for the

Milton Gooden

I had a close friend that passed and his body was located at Sandra Clark funeral home. I called to see what time the body would be ready for viewing. A lady answered the phone and said, " Hello." I found out later it was Sandra Clark, the owner herself. She was not friendly at all. She told me the time, then just hung up after I thanked her. She didnt say your welcome, or have a nice day, or anything. I was like wow, WHO was that, I was thinking Mrs.Clark needs to teach her employee some phone manners. As I walked in the funeral home to view the body, I get a very harsh question from Sandra Clark herself. Can I help you? She said it with a bad attitude. I was about to ask are you having a bad day or what.? Then, she just points to the room where my deceased friend was laying. I am an African American man. We say we should support our own people. I dont agree. I think we should support businesses where we are treated with respect and dignity. I hope all worked out well for my deceased friend. But with the rude, harsh treatment I got from Ms. Clark, I would not allow them to arrange my dogs funeral. There is no way I would put up with that. Maybe one of Ms. Clarks employees would have behaved rudely, but this was The Owner herself. We wonder why we go with other races of people for services. Normally, I would not waste my time to voice my opinion, but I could not believe that she was the owner of a business that serves the public who treated me so poorly.

william townes

First of all I would like to say Im sorry. Ive been a woman in business for over 35 years and Ive never tried to use or overcharge anyone, If that was the case I wouldnt have lasted this long..... The Stepfather and the mother walked in and the Stepfather told me that he grew up in my neighborhood.....he didnt want to entrust his son to nobody but me........He chose one of our package deals and the mother and he were pleased so much that they paid for the service that day. At the time of payment I wasnt told that funds were being raised for the young man. This young woman who says she was a social worker did not identify herself as one and she was not part of the arrangements with the mother and father. When she called me I asked her who she was and she refused to tell me. The only reason I called the mother three times was because when I talked to her last everything was fine. I wanted to talk to her directly instead of a woman that didnt identify herself. Once again I would like to say Im sorry for their lost. All I wanted to do was make it affordable for the family. Sandra Clark

Ranald Brown

Ms. Clark was extremely professional assisting with our recent loss. She quoted prices over the phone without any varying once the contract was signed. Ms. Clark met with us the same day at our home to complete all paperwork. She expedited our death certificate allowing us to handle all affairs in a timely manner. Ms. Clark was caring. kind, empathetic and sympathetic each time we met. Her staff did an outstanding job with the presentation of our loved one. In addition, staff was very attentive during our viewing time. We highly recommend Ms. Clark for families looking for excellent customer service, attention to detail and genuine compassion.