Pilot Freight Services

Address:	2611 Regent Blvd, Dallas, TX 75261, USA
Phone:	+1 972-456-0860
Site:	pilotdelivers.com
Rating:	2.2

Location

Photos 12

Reviews 9

Lindsay Stacks

We scheduled an appointment for delivery then waited the two weeks. When they arrived and opened the doors tvs had fallen over and were laying all over the place not strapped down. Ours wasnt there thank goodness!! They forgot our tv on the dock. He said they would return that evening with it, but didnt. When i called the next day to see where it was i was informed i needed to schedule another appointment for delivery since i wasnt home to recieve it the day before. After going all the way up the chain of command i was able to drive over to the place and pick it up. Once there it had to be put in the car one guy says park here another yells at for doing so! The whole thing was crazy and lame!!

Alex d-_-b

litterally giving this a 1 star due to.. me scheduling a delivery date and them waiting all day only to say they lost my package they have no idea where its at... for me to have to keep calling them to find out all this information.. this seriesly is some bad customerservice theres supposed to be an oncall guy at the location but he has failed to return any messages to the national customer service reps.. this is a failure in their system and it should be addressed.... how can you scan a package saying its out for delivery but lose my package at the same time? so sketchy.

Davey Leach

This is the worst company I have ever done business with. If there was a 0 star rating I would have rated them 0. I asked for a 30 minute phone call prior to delivery which they said I would receive. I never not the phone call. Our house cleaner answered the door when they showed up. The dragged the boxes across my hard wood floors scratching them up. Kyle over there is absolutely useless.

Maria Nunez

They deliver wrong items then give your personal information to the other person they delivered your order to. I have been getting calls from the person wanting to swap items. Walmart already fixed my order. Then freight drivers shows up at my home wanting to pick up items. Extremely bad service spent an hour on the phone

Jaime Hunts

I was unaware that this company was delivering my item. Called them after discovering it. The gentleman was friendly and they scheduled my appointment for the next morning. Straight and to the point. Great customer service. Thanks guys for making this delivery easy.

Greer A. Smith

Have tried to schedule pick up of a large returned item back to Sams since 12/8/16, and get very frequent "we will pick up package between 0800 and 12pm tomorrow, this package has not been picked up yet regardless of repeated promises

hYpeTrain

I was able to pick up my package early from the warehouse. I was very pleased with their customer service. The building was a little hard to find at first, but overall a good experience.

sammy campbell

A great company to work for on all aspects

Billy Safa

Amazing team!