Vickery Station US Post Office
| Address: | 6640 Abrams Rd, Dallas, TX 75231, USA |
| Phone: | +1 214-553-1842 |
| Site: | usps.com |
| Rating: | 1.5 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed |
Location
Photos 1
Reviews 8
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Chad Yadon
This post office is terrible. The worst part is how they treat the people on the various routes they service, especially package delivery. They frequently do not even attempt delivery, but will mark items as having attempted to deliver them and hold them without a second delivery attempt. You are screwed, because theres no pickup slip (carrier never tried to deliver it and never wrote the slip out). Show them ID? Tracking Numbers? Etc? Doesnt matter. You wont get your stuff. Best you can do is request a re-delivery online and pray (and Ive had more than one thing returned to sender by them because they couldnt be bothered to try a real delivery attempt after two weeks). This last package was the last straw. They flat out lied on the delivery tracking software and stated they tried to deliver on 9/7/15, which is Labor Day. They didnt try to deliver on Labor Day, and we all know it. The lie is so blatant as to be pathetic. If you are ordering anything online or having anything shipped to you, use UPS or DHL. Never, ever, ever, ever, ever, ever let them ship through USPS in the 75231-9998 area. I dont trust these people to deliver me junk mail. I could forgive going about their job with casual disinterest -- its expected from the post office. But to actively hinder and falsify delivery reports is inexcusable, moving from annoyance to obstacle.
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Kristina Hernandez
Do everything you can to make sure your packages do not get into the hands of this Post Office. The phone remains unanswered and staff is rude and not at all helpful. I have had several packages get lost or delivered to the wrong address. In the case of wrong delivery, they were unable to assist because “the tracking says delivered and the carrier for the day probably won’t remember your delivery”. Additionally, I’ve received wrong mail/packages to my home/mailbox clearly marked with a different address and delivered incorrectly. Delivery attempts are NEVER made and notices indicating delivery are NEVER left. Employees also will not help you if you do not have the peach delivery attempt slip (which the carrier refuses to leave) and will make you leave the line and go wait in a separate line to print a ticket with your tracking number from the DIY Mail Kiosk. I previously lived 2 minutes away and dealt with the Post Office located by SMU and never had one issue. I do whatever I can to make sure none of my packages need to go through my local Post Office. Also the Consumer Relations Department overlooking this location is just as horrible-expect several unanswered phone calls and emails and accept the fact that your package is lost. Truly a nightmare to deal with-UPS or FedEx is the way to go!
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Dake Weng
I had a package that was reported, via the USPS site, to have been attempted for delivery and was being held at the local center. I called the local center, spoke to several rude employees, went on hold for about 30 minutes, before they said theyd call me back with more information. Several days pass, no one contacts me, and I drop in in person to try to find my package. I print out the tracking information since I never received a pink "attempted delivery" slip, handed it to the representative, who took a cursory look in the back and said "aint here." I asked what I could do about it and she pointed at an 800 number posted on the wall, which lead to an automated service that only allowed me to check my package status, which, again, said it was being held at the facility. I go back to the woman at the desk who brushes me off, says she cant help me and to call the 800 number again. So Ive still yet to retrieve the package, but the seller, graciously, offered to reimburse me the cost of goods. Next time, Im either going to purchase insurance or, simply, pay extra to ship with UPS or FedEx.
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Cowboys Nation
Took an envelope February 27 with a damage phone in it from assurant solutions Tmobiles company.I went around 7 pm and it was closed because i worked that day the whole day but the envelope said i can put it in the blue bins so i did... On Monday 20,2017 i recieved a letter in the Mail from Assurant solutions saying that they havent received it so i went and talked to the people at this bs postal service and the guy said that nobody can get in those bins because its doble locked amd that everything they take from those bins they bring it inside and scan the things. But i gave him the usps tracking number and said it was not showing up so i told him that somebody from his workers were probably stealing it and he changed conversation. I told him if he can do something about it and he said he couldnt do nothing to call customer service... Really bad service here at this place and at the customer service because they said they couldnt open and investigation. I would rate it a 0 star if i could... They shouldnt be Us postal offices if they are going to be losing mail.
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JIII Castro
Son muy discriminatorios muy pobre servicio parece que te están haciendo un favor al ir a recoger pésimo servicio mala calidad de gente siempre mal encarados y buscan mil pretextos para no atenderte nunca buscan una solución para ayudarte ojalá y cambiaran a gente más joven y dinámica que piensen como ayudarte cada vez que mandan algo por paquetería odio ir a este lugar por su burocracia mal mal servicio y solo aquí ya que en otros lugares es bueno el servicio
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David Childress
Absolutely terrible. Will never use USPS again and this location has the worst customer service I have ever experienced from ANY business. Had a package that they claim was delivered on April 3. My apartment complex doesnt accept packages, and there are no parcel lockers where the mailboxes are. USPS tracking shows it was delivered in or at mailbox. Yet I never received it. So maybe the delivery person knows where it is? So I go to the post office during my lunch break, speak with a very brusque and rude lady, and am told that she will talk to the delivery person when they come back that evening and call me. Its been almost a week now and no call back. And of course their phone doesnt work. Just rings and rings. Why even have a phone number listed?!? Clearly leaving a review does nothing because their rating is so poor and they continue to have terrible customer service, but what else can you do?
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Amber Rice
Sucks living in my area because if you do this is your post office. I got a notice last week they couldnt deliver my package when I was home like I am now. I had no knock on the door, there is a access key pad that clearly reads press 000 to gain access the person who delivers must cant read or just plain lazy and seems to enjoy leaving that he was here. I leave my place sometimes at 8pm meaning Im always here if he comes. Or he could leave it at leasing office....so now I must ride and wait for two buses to get my package becauss yesterday I got a final notice and no one ever came to my door! Hate again HATE this post office. If you live at Harvard Sqaure, Belmore, may flower or any surrounding apts you can forget your package and expect to pick up.
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Ahngwi Sha
Actually i wouldnt give any star . really really really bad services. i delivered to out of country last 2/12/14. They didnt get it until now . So i went four times to this post office and ask what can i do about that . they just gave me 800 somethings No, but i still in trouble. i told one of the employee about the problem then she just give me costumer services No again, i said, i couldnt make it . i asked her could you help me please . But even i request she didnt help me. She just go help one of the white guy. Now i m really upset about that. Ill never go back again there.. really sorry with you guys..