Roto-Rooter

Reviews 7

BR

Brian Leding

Have used roto rooter in the past with some satisfaction as far as quality of work. However used them again to come clear a clog and it was a complete cluster of a mess. The tech ran his snake the wrong way and came thorugh the toliet, completely destroying it and making a huge mess at the same time. The tech spent 7 hours at my house trying to unclog a leak and resetting a toliet that he had to pay for. They then tried to charge me for extra time for a total of $500 +? I objected and he said oh ok Ill just charge you the original quote of $265 (included a $75 weekend service charge.) Turned of there was a clog in the city sewer after all. Two days later the line clogged again. Called the city first and they found everything to be clear. It then took another day for roto rooter to come back out and check things again. The second time they ran a camera in there and found a small piece of plastic or something in the line causing the stoppage. The manager was rude when talking to me about the situation and cut me off as I was trying to explain something to him. I have decided to not use them in the future due to lack of professionalism and efficiency.

---

A

Anonymous User

We had a clog in our kitchen line another company wanted to charge us over 500.00. On top of a 100.00 service visit charge. I called rotor rooter immediately after the other company left our home and within 30 min Chris Bosworth was here. He was friendly helpful and efficient. He was willing to answer all of my questions without making me feel stupid about it. I will definitely recommend them in the future. Also their charge was half of what the other company was going to charge us.

---

DA

Dan L

I had called a previous plumber before calling Roto-Rooter in Fort Worth. After describing the situation on the phone to that plumber he came out and took one look at my backed up storm drain and said he didnt work on those types of drains . . . . even after I described it to him. Anthony from Roto-Rooter came out and diagnosed the problem and fixed it that same day.

---

GA

gary michel

We called roro rooter for a clogged toilet, the plumber was here for 20 minutes and charges us $326.37, absolute rip off. Shows on invoice that he flushed the toilet sevral time to test the lines. Lot of work to depress the toilet lever.

---

MO

monica shepherd

Couldnt be more pleased with the service! A problem that plagued me for a week, was taken care of in under 30 minutes, shouts out to Tyler!!!! I would definitely refer to my friends and family!!!!!

---

MA

Matt Miller

Great company fix the problem and they were out

---

JE

Jeff Moore

My work, ask for Jeffrey

---

---

Other organizations