Address: | 120 Wendover Ct, Southlake, TX 76092, USA |
Phone: | +1 817-251-9292 |
Site: | tierneyplumbing.com |
Rating: | 3.4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed |
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NetYield Team
I noticed their van at my next door neighbors house so I went and spoke with their plumber to see if he could take a look at my running toilet. He said I would have to call the main number to schedule an appointment and that they give free estimates. I called the number and advised the lady I spoke with that their plumber is at my next door neighbors house and that I have a running toilet that I would like for him to take a look at so I can use their services in fixing it. She said that they do do free estimates but it was unnecessary regarding what I was describing to her. I then asked her what the problem with the toilet could be and how much the parts are to fix. She respond saying that she doesnt know until they look at it???? Their plumber is next door and I advised her it would literally take him less than 5 minutes. In her melancholy tone she stated that they are unable to give an estimate. I ended the call by thanking her for her time and she just hung up. These guys are a joke. If thats the way they act with potential clients they probably did me a favor in the end by saving me the grief in dealing with them!
MA
Matthew Navy
We were recommended to Tierney Plumbing from an excavation company we had come out and perform work on our home and I am very pleased with the work they performed. Tierney Plumbing was patient and communicated clearly to us the work that they were doing on our home. Their pricing was very reasonable, considering they had to come out two separate times due to other unavoidable circumstances, and our family rests easier knowing that they were able to resolve our plumbing issues with top notch service. I would recommend Tierney Plumbing to anyone in need of plumbing services, and I would contact them again in the future should any other problems arise with our home. Thanks to the team at Tierney Plumbing, we really appreciate your work! ~Matthew Navy
LE
Lee Brown
We had a toilet flange that completely destroyed itself that was, unfortunately, hooked up to some old leaded pipe. I called Tierney plumbing on the recommendation of a friend, and they gave me the bad news: fixing it was going to require jackhammering the slab down to the pipe. Tierney plumbing busted out our tile so clean you could run a T-Square flush across the hole and got the pipe replaced with modern PVC in less than half a day. Real fast, real clean, on a job that could have been really painful. The plumber they sent out was professional, courteous and pleasant. They really handled a bad situation EXTREMELY well. I cant recommend them enough.
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Lindsay Perkins
Im a tenant in a rental property and have used tierney a couple times. The plumbers are very professional and curious, however, the lady that answers the phone is incredibly unprofessional! There was an unpaid bill from my landlord (not me) and Im not sure they even have his phone number correct because he always calls people back and pays bills. This woman was being snarky with me. A few hours later when I called to say that my landlord called them and left a message but had not received a return call, she actually replied "How does it feel?" I have never had such poor customer service or someone be shop rude!
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Bradley Norcross
They charged me $202.50 to spend two hours on a weekend trying to unclog a washer drain. They couldnt fix it. Two days later, Atomic A2Z Plumbing did the exact same thing, but used a better snake to actually cut through the clog and fixed the issue in less than an hour. I asked Tierney for a refund, saying I shouldnt pay them for a basic issue they didnt know how to fix. They got offended and started arguing that thats just how the industry goes. I will never use this place again.
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Stephanie Plagens Jackson
Fast and professional. Needed multiple small fixes done: leaky faucets, clogged drain, leaky overflow drain. Gary was able to fix everything quickly and professionally. Would use again, especially if we need something more complicated in the future.
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Patricia Trapnell
Ron and his Team replaced all the gasoline in our house in one day. Very professional and great to work with. We called several plumbers and could not get anyone to come out. Highly recommend!