US Post Office
| Address: | 1150 US-87, Fredericksburg, TX 78624, USA |
| Phone: | +1 830-997-3355 |
| Site: | usps.com |
| Rating: | 2.3 |
| Working: | 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 9AM–12PM Closed |
Location
Photos 1
Reviews 13
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Tamara Rowton
I have had multiple problems with them. They have lost two packages, one costing me $270 that while insured wasnt covered because they never scanned at their location. Then they handled my passport application. They assured me I didnt need to get it expedited, I did anyways, luckily, or I wouldnt be going on my trip. The woman who did it sent them the wrong one of my birthcirtificates. I then had to pay to get the right one expidided shipping all to fix their mistake. I said something about it, nicely suggesting the right thing to do would be to pay for it since she admitted it was her mistake and she straight up ignored me and just goes "go ahead and swipe your card now maam. Hate for you to miss your trip."
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Iris Henkel
The rudest Front desk lady ever! I think her name is Grace. Anyway I was in a situation I had never been in, and I had a simple question. She was totally rude and treated me like dirt because I wasnt sure what to do (missed a delivery and they didnt leave a slip by my door).... I understand everyone has bad days. I work in customer service and I know its not always easy dealing with people... But its literally her job, and she failed miserably! I would like to add that I was super friendly, greeted her with a big smile and asked how she was doing, and she still treated me like I was the scum of the earth. I will be filing a formal complaint with USPS.
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Wick Ward
I have lived here for 8+ years and mailed hundreds of packages through this Post Office! I totally praise the staff ,they are very curteous and very prompt even during the Christmas Rush they get people in and out in a hurry so we dont have to stand in long lines unlike a whole lot of other Post Offices I have used in my travels! Yes, I have had a 1/2 dozen packages not make it to their destination only to find out over time that Everyone of those lost packages were lost or damaged at the Atlanta Hub.... Go Figure! These people at This Post Office work hard! Thanks for the great job!
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Melissa Holt
I wrote a very lengthy description explaining my rating, but I deleted it because I didnt want to be one of "Those" people. Instead, Ill just say, I wasnt happy recently with the way they took care of getting my packages to me even though they were in the Building. I dont pay for a P.O box so I have to check it every day. If I get an email stating I have my package ready, then I expect it to be ready. Reguardless, its the holidays. Hopefully this gets resolved sooner.
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Elle Villuendas
They failed to deliver a package due to wrong address. I called the next day to confirm the correct address and even gave them additional details on my building. They still didnt deliver the package. They couldnt do anything about it. They sent the package back to the sender. The call center was rude and no help in solving the situation.
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Daniel Nelson
We filed a request to have our mail forwarded during the summer, but numerous letters have not been forwarded. Instead, they have been returned to the sender or lost. Very frustrating. You would think that a simple request to forward mail to another address could be followed.
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Joie Curtner
These are the laziest and rudest people ever. They do not care about you, the mail, or their jobs. Apparently 15 minutes before closing time is the new closing time. Dont try calling them. The line will be "busy." There needs to be a huge change here soon. Worst business ever.
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Steven Forcade
Im in the post office a few times a week shipping packages all over the world. Ive had nothing but great customer service from the front counter ladies. Its not an easy job dealing with pissed off people all day every day. Want great customer service, be a great customer!
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Daniel Fisher
Mail carrier on my route randomly chooses not to pick up my outgoing mail despite having the flag up. Has happened twice in less than two months, both times involved time-sensitive items.
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Natasha Martin
I have called for 2 days every half an hour for several hours in a row and ITS ALWAYS BUSY!!!!!!!!!!!!!!!
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Andrew Belcher
Calm. Cool. And Collected. Its a great facility and the staff are polite, quick, and proficient.
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Adriane Hoffman
Lots of parking space. Always people willing to help to get lines moving.
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wally mckinnon
Well organized post office