Watson & Taylor Self Storage
| Address: | 828 60th St, Galveston, TX 77551, USA |
| Phone: | +1 409-744-6611 |
| Site: | steelcreekselfstorage.com |
| Rating: | 3.3 |
| Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 9AM–3PM Closed |
Location
Photos 26
Reviews 14
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Armon Heydari-Dehkordi
Ive been leasing a unit here for over a year. For the last week of the month I was trying to enter my unit after hours as I work and my gate code would not work, I called the desk twice and they said everything was fine no issues with my account. I finally had a day off to call yesterday which was the first and I was told management would call back, this morning their response was sorry we cant help you and there are no records of you calling in with a problem so you need to pay rent to get your belongings. In highly upset with these actions, all I want is my last few belongings and vacate the unit...
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Stephanie Craig
STEER CLEAR AT ALL COST!! I got an eviction notice for my classic car car because the tire went flat and the cover tore. Of course my damn cover tore were in Galveston for Gods sake between the wind and intense sun car Covers dont stand a chance AND on top of that after 3 years of it being they decided that my non-op registration isnt good enough!!!! Ive paid these people faithfully for 3 years NEVER missing a payment and this is how I get treated! DO NOT TRUST/USE THIS PLACE EVER!!!
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Robert Odom
Because I dont own a car and ride in on my bike, Im told I am limited to office hours to exit the facility since this facility does not have an inside keypad or one way door to exit while the office is closed. I do not recommend this place if you do not own a car.
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Trevin Planck
Very friendly. The staff was amazing both on the phone and in person. David was very punctual at getting us in the Uhaul we needed and extremely friendly. Loved the atmosphere and customer service I received.
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Steven Conway
The staff were very friendly and helpful and the unit clean and ready for me to move my stuff into. They cheerfully honored my internet coupon and respected my desire to not provide by SSN on their form.
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madison carbaugh
There was a computer issue when I rented my Uhual form this location but due to all of the paper work and documentation that David Johnson keeps the issue was quickly resolved when brought to attention.
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Anastasia O.O
The customer service was excellent. My storage space was clean and free of insects from the day I moved in till the day I moved out and I really liked that.
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LivingLight
Dont pass up this opportunity to argue and fight with condescending staff, pay extra insurance fees to cover items your not liable for, and poor service
LA
Lanie Strider
Not really prepared for us. Trailer on the truck and such, but they pulled it out on the end.
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Cassi Coger
Excellent customer service! Ms. Little is awesome!! Would definitely recommend.
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Teresa Ouellette
Super friendly staff. Always helpful.
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Vernedia Hart
Very professional and nice.
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Anna Boston
Good customer service.
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Lillian Lake
Excellent
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