Extra Space Storage

9809 Broadway St, Pearland, TX 77584, USA

Address:	9809 Broadway St, Pearland, TX 77584, USA
Phone:	+1 713-436-9226
Site:	extraspace.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed

Location

Photos 36

Reviews 20

Esmeralda Alamia

My husband and I have stored items at this location since 2005. The location has been convenient, safe and clean. The changes to our storage needs have always been handled in the most professional and courteous manner. Especially when Vicky and Lou started working there. As we have made changes for storage space or rented a truck, they have asked the appropriate questions to assess our particular situation to recommend what is most cost effective. Unbeknown to Vicky & Lou; our situations at times, have been sensitive in nature such as a daughter fleeing from an unsafe living environment and needing to temporarily store her items to us having to split as a family so I could move to McAllen, Texas & provide care to my aging parents. Our related storage needs; that were often at a last minute notice, were always handled in the most courteous and efficient manner by Vicky and Lou. One could almost feel they "knew" our situation (but didnt) because they made the move and storage process go smooth...no problems. Their style and manner is genuine and caring. They truly make us feel supported. JUST LIKE FAMILY! So thank you Vicky & Lou. Both of you are a great asset to the Extra Space Storage Family! Sincerely, Esmeralda

Harold Cox

I have a storage unit at Extra Space. I went there yesterday to pick up some documents. I picked up documents and thought that I put them in my car. I got home and realized that I didnt have them. I couldnt imagine what I had done with the documents. Very shortly after getting home I got a call from the staff at Extra storage who told me that I had actually left the documents outside. They had retrieved the documents and held them until the next day when I was able to pick them up. I am very appreciative for the care attention to detail and the reminder call to me. The documents are very important and I would be in great distress if I had lost them. Thanks to the kind work of the staff at extra storage.

Jack Drew

People be careful when going to this place.They are not going to let you know that extra space is going to raise your rent.They do this to everyone that comes there.Oh and they will set there and not let you know that you can save money by going on line and booking your space,also they are going to try to keep one of your keys to your space.One more thing dont purchase a look from them because they are going to give you an unpackaged one and there are extra keys.Im just giving you a heads up before you go and find out the hard way.other then that the place is always clean I give them that but the fact that they have a reason to come check on the black man every time I get there is strange but thank you.

Spicy Mariposa

I cannot find enough words to say how pleased i am with the staff here. I only had my unit 2 months and my experience was suburb. Not to mention the prices! Lou Gilmore does an amazing job running this store and everyone who works here. Great customer service and safety control. I highly recommend this place for anyone needing to store items regardless of what or how many. They have every size unit to meet your needs and they will take care of you better than you would even expect.

Moni Harwell

This is great location. Well cared for. The folks who manage this location were there when Extra Space Storage bought the business. The fact the new company decided to keep the current management staff speaks volumes to the quality and care the folks here provide. They have always been courteous, call me if my online billing expired etc. Again great location. Well cared for. Reasonable/comparable rates. NO DISASTER PRICE GOUGING.

Derek Sharp

I cant begin to tell you how much I appreciate their stellar and genuine customer service. Not to mention theyre the nicest people...like ever. Ive never had the need for a storage unit until now but I had heard horror stories so Im exceedingly grateful that Lou and Vicki put my mind at complete ease. Reasonably priced, secure, and they dont mind if you stop in just to shoot the breeze for a bit.

Patti Cotter

Service is fantastic!!! Ask for Vicky - she is awesome! Very knowledgeable and excellent customer service treatment. We had to make all our arrangements from Massachusetts & she helped us decide our storage needs for our RV and car and put our mind at ease. This is a well maintained facility and very secure. Highly recommend contacting Vicky to help with any storage needs.

TaNitra Robinson

Vicki and Lou are the most amazing two women I know! I have been a client for a very long time. Each summer I come to store all my educational materials and they do a great job in assisting me. I am thankful for their kindness and more importantly their professionalism! I really feel welcomed and cared for! Way to go ladies...Thank you from your favorite Educator!

Kawika Maszak

We had to make a quick decision on a storage space. Vickie at the front desk was very friendly and helpful on the phone – but even more so when we arrived. Instead of treating us like one more interruption at the end of her day, she made us feel welcome and appreciated.

Jacqueline Vo

I had a really good experience in using this facility. Not only was Vicki helpful and professional, she was extremely friendly. I would definitely recommend this facility to family and friends. Keep up the good work, Vicki, and keep smiling.

Aquila McGrew

Lou and Vicki are the best. Ive been storing here for at least 7 years (Ive lost count) and theyve always taken care of me. Make sure you consider this place when need a safe and secure spot to keep your stuff!!!

Emanuel Parker

The service was very amazing. I walked right in and received help immediately. I was told how to pack and what to use for different objects in my home. I would definitely recommend this place to more people.

Sparkles Rosary

Awesome people, very polite service. Vicki Gilmore has been nothing but awesome from day one. And everything is done within seconds. So glad my first experience with any storage unit was here.

Mark Cap

Wonderful staff, excellent service and top notch facility. Over the past six years I have rented storage space here three times. I highly recommend this Extra Space Storage their staff. Mark

TM White

Vicki was great! She helped me get a unit at the last minute. She even helped me changed the size once to discovered that the size we originally reserved would not fit all of our items.

Suzanne Summers

Vicki and Lou are very professional and customer oriented. They go the extra mile. I love to come in and see their smiling faces. I would recommend them to my friends and coworkers.

Katrina LeVert

Good storage space! I havent had any trouble! Its changed owners a couple of times, but I am very happy with Extra Space Storage, so far!!! EXCELLENT employees/customer service!!!

Bryan Ybarra

Lou and Vicki are awesome!! Very clean facilities, conveniently located and great staff is why are am I repeat customer. I wouldnt even consider going anywhere else!!

MrsKeifG1

The Best in town! Facility is very clean, I have referred my friends and family to Extra Space. Lou and Vicki are just amazing. By far the best choice in Pearland.

Deandra Brown-Burgess

Lou and Vicki are awesome! The greatest customer service ever!! Friendly and very professional. Clean and secure. Im never worried about the safety of my stuff.