CubeSmart Self Storage

Address:	1350 N 1st St, Garland, TX 75040, USA
Phone:	+1 972-272-7272
Site:	cubesmart.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 60

Reviews 5

Ray Guzman

Hello my name is Ray Guzman Ive had CubeSmart service with you guys for a little over a year in about three months and Ive had some seriously good customer service with these people have treated me very very friendly and very very well for I was comfortable that my stuff was protected Im finally having to move out of town to go into West Texas and because of circumstances and and rain and all that it was a one day thing that I was going to have to delay the next day and your general manager over here Stephanie she is just taking all the stress and the chaos away from me by allowing me to to do one more day just go ahead and do it tomorrow instead of today and to me this is a relief Im retired Im 60 something years old Im in and I dont have really any buddy to help me load it and stuff but what bothered what was bothering me was the rain so and it started to sprinkle a lot but at this time I just want to say thank you to Stephanie thank you to CubeSmart I think this is one of the best decisions I made to get with them I was fortunate that I was never ever have to be late on my payment or anything so Im going to assume that because I took care of my responsibilities you guys are going to take a little bit of extra for me and one day extra is is a godsend its a blessing I even prayed today that that that things would work out or if I couldnt do it today that they would allow me to come back in the morning to get all this done so that I wouldnt and I offered to pay the difference you know and because of her customer service skills she just says no this is something I can do one day is not going to hurt and its not going to hurt me but I just want you to know that I appreciate that so much and I will know I will let my friends know Major League let him know that if they ever need anything like this to go to CubeSmart because they have taken care of everything for me my truck is here that Im supposed to load up tomorrow with everything is ready to go but just the kindness that this young lady has shown me today is just something that is just awesome and I will definitely let people know that CubeSmart is one of the places as a matter of fact my brother his wife were looking for storage unit and playing on you just open a new one and Im going to tell him to make sure to get their storage unit there in Plano I just wanted you to know that this this this store here in specific store has been very very kind to me especially the day that like I said they took the worries in the stress away from me its such a major way that you cant even begin to imagine and shes been so friendly from the moment that I talk to her and everything she just really really alleviated my fears my concerns my worries everything so now I feel more comfortable that tomorrow Ill be able to come in that the weather will cooperate a lot better and then Ill be able to to get my stuff and get out of here and let them know where you can have the storage unit open for someone else again will make sure that I let people know I will let in whatever media things that social media is that I do I will definitely make sure that I let them know my friends and all those cuz I have lots of them that are still young when theyre moving to choose CubeSmart it was a good decision I think I might part that day maybe it was desperation or what but just today Stephanie and her staff made me feel like I was important and that all this time that Ive been paying that I really was important to your company that offer that I want to say thank you so

Miso Music

I had been in the market for a parking space and storage unit for a few days now and had looked at many other storage facilities in the Sachse/Garland area. I looked online to see what CubeSmart was all about through their reviews. I looked at a few CubeSmart locations and had either Arapaho or First Street as my options to store my business. I looked at Arapahos reviews and saw that it had good customer service and read reviews about the staff, most notably a manager named Refik. I also looked at First Streets reviews to see how they were so that it can help me choose a location. First Street had a lot of reviews and I also noticed many that had Refik on them also. I called the location and spoke to Refik and I cant say anything bad about the young man. We talked over the phone about what CubeSmart can do for me and if my stuff will be secure at this property. He broke it down to me on how CubeSmart always checks on every customers unit and space to make sure everything is secure and they always check their cameras. I went to the First Street location and immediately knew that this is a company that I want to do business with for a long time!!

gayle graham

Dear Rueben Ponce De Leon, CubeSmart Store0776, Brady Johnston and all Management: Ruben, THANK YOU for the OUTSANDING customer service you have provided to me and my family from the very first day. For all the times I was at your location, spoke with you on the phone and even through emails you are so committed in providing great customer satisfaction. In today’s world a lot of business/marketing comes from word-of-mouth or great reviews on the internet, the reason for me telling you this is because not only me but my family will direct everyone who’s looking for a storage facility to CubeSmart in Garland, TX on First ST. because of Reuben Ponce De Leon will go above and beyond to provide you with OUTSTANDING CUSTOMER SERVICE. I believe that part of CubeSmart’s success is because of your prompt, professional and personal attention you provide to all customers and non customers. Once again Ruben thank you, Gayle and Family

thug master pusheen

My family and I had to relocate from New Mexico last summer and move in with family due to the addition of twin boys. We ended up having to store all of our belongings. Our family of 5 shared one bedroom together for 9 months. During this time we would make weekly or bi weekly visits to the unit to get items we needed or put back items we used. Ruben was great. He was always friendly, patient, and kind. My 6 year old notoriously would wait until the last minuet to tell me she needed to go potty, and he was always available to unlock the restroom in a rush and turn the light on for us so she could get in quick. He become our friend while we were there. We got our own place at the end of February, but I still think about Ruben and what a nice man he is. Thanks Ruben! We need more people like you in this world. Your Friends The McMillens

Joe Carabajal

First they held a 10x20 storage unit for me because they didnt have the 10x30, but upon the day I went to transfer they got what I wanted and didnt have to rent the current 10x10 unit I have now along with the 10x20. They were fantastic handling my transfer and upheld the previous discounted rate for me. I had to stop by and reset my gate code the next time I went to the facility and Kelly took care of that very promptly. Stephanie, Luis and Kelly handled my account like pros. Thanks for having a great team at this location!