360 Realty & Property Management

16111 Cairnway Dr, Houston, TX 77084, USA

Address:	16111 Cairnway Dr, Houston, TX 77084, USA
Phone:	+1 281-859-5959
Site:	360realtymanagement.com
Rating:	2.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–11:59PM Open 24 hours

Location

Photos 40

Reviews 6

Kayla Hackney

Horrible Horrible Horrible Property Management! We rented a house last April and in the middle of our lease the homeowner switched companies. Our heater went out in November, the weekend before it was 30 degrees on Thanksgiving. It took them 14 days to get it fixed. I had to go buy space heaters to keep us warm. Then they tried to blame me for it taking to long, because we went out of town on Thanksgiving. They could have made arrangements to come into the house while we were gone to get the heater replaced. Not only that when I called to tell them the heater was out and that smoke was billowing out of my vents they tried to tell me that was normal. NOT NORMAL! They are rude, they dont return emails. I spent over a month going through the house when we moved out making sure it was move in ready. Then I get my move out inspection report and they charged me for ridiculous items. Such as caulking the tubs, there was nothing wrong with the tubs, painting a door, that was peeling when we moved in, and then they charged me $43 electricity charge to have the electricity moved back into the owners name!! Um they would have had to do that regardless!! Not to mention the fact that when our lease was up, they called me 10 days prior to rent being due to tell me that my rent was going up $100. You cant do that... You have to give 30 dyas prior notice when raising the rent. I refused to renew with them! WORST PROPERTY MANAGEMENT COMPANY EVER! They charged me $25 to fill out a verification of rent form!!! UMM THATH IS YOUR JOB! DO NOT USE THEM TO RENT FROM OR TO MANAGE YOUR PROPERTY!!!

Natural Carly

Horrible experience as a tenant. My life has been stressful and strained dealing with 360 Realty. Very unprofessional and did not take care of any maintenance issues other than replacing one used oven. Leasing contract is over and have been renting month to month. Gave a notice last month, paid full rent, and provided legal documents to clear our move the right way. The very distasteful manager just called us three weeks later stating she was giving us an eviction today and weve been out of the house since for almost two months giving them a full months rent for January . We called her, sent many emails asking is their anything else we need to do and we never heard anything back until today. If i could do this over i would not rent from this place, they do not care about you or your living Conditions or even if you are prvoiding them with legal documents. It seems like they are doing things illegally and running a shady business. We never received keys to the bars that are on my childrens bedroom windows, pipe issues were never fixed and just dealing with the unprofessional attitudes have been horrible. To have someone slap an eviction on your credit when you have never had anything like this, not even a broken lease just to cover themselves because they have not done their job properly and legally is very unethical. I wish I could give 0 stars. I certainly hope that the owners of the homes they manage know what and who they are dealing with. This company has caused my family so much stress and grief. Unbelievable! !!!!!!

lathan wilkerson

After reading the reviews, I tried whole heartedly to give them a shot. After being stood up by Wayne Comier the field realtor. We agreed to meet at the property at a certain time. Never showed up nor gave word of cancellation??? (Strike 1) After repeated calls finally got a hold of front desk clerk "Susan". Horrible attitude and person. After being told that I was not intelligent enough to read a leasing contract. After I personally pointing out major mistakes in it. Wrong move in dates and fees. ( Strike 2 ) Needless to say that I walked away from first offer . But was so In love with property, that after a week of thought I returned. BIG MISTAKE!!!!!!! Remember the horrible attitude in the beginning of review was worse the second time. During that time of thought the house was reduced in price. Had several freinds and relatives call 360 Realty to confirm the price reduction. On my second trip I was told that no reduction will be allowed to me?????? ( Strike 3) And after reading the contract realized that 360 Realty are crooks. As a single parent some times bills do not line up. A 150.00 late fee on the first day!!!!!!! 25.00 every day there after!!!!! No forgiveness? No grace period? RIDICULOUS....... Dont wanna get into the "As-Is Claus" in contract. Boards missing in fence. Ok granted its an older home some repairs are warranted. People!!!!! count the negative reviews vs. the positive one. The score tells the story of 360 Realty.... No stars or better yet negative stars. Run Awaaaaay.......

Sandy M. Martinez

A management company from what I had the impression is suppose to guide you and take away the stress of dealing with the tenants but I was wrong. My tenant was paying the rent late since about July 2015 and I had to call everything to see if they had an update. November and 1/2 of December I had to collect my own rent. They stop communicating with the tenant since the end of November because I had took the initiative to send out the tenant the 3 day notice on December 1st, but yet of course took $75.00 monthly fee for both November and December ($150) pretty much for doing nothing. My tenants left January 6th and I communicated that to them and requested my deposit and they decided to charge me $75.00 monthly fee for January 2016 the excuse was you did not give us a 30 day notice. Really when your own staff suggested in October to send the tenant the notification that we were not intending to renew the contract and you knew by speaking to me that I was no longer ever going to lease my house.I feel that I would have been way better off not hiring them and doing it all on my own because that what I pretty much did. Now they are Signature RPM LLC. BEWARE

Benjamin Grant

Wish you could give lower than a star, this place certainly deserves it. I can see how a property owner might like them, because they have no idea of the ineptitude that they display when dealing with tenants or potential tenants. Guaranteed me a property, in writing, as well as my cosigner and the current tenants, 1 month before moving in. I applied 2 months before the date I wanted to move in. They continued to delay giving me the lease because they were "swamped" because it was the beginning of the month. 13 days before the lease was set to start they said the owner changed my mind (no new information was provided to owner or agency, they likely had not read the application the first time and just discovered that I had a dog, given they said on the phone "WAIT YOU HAVE A DOG?"). Theyd had my application for 2 months. They made no attempt to reconcile or get me in a different unit, their initial reaction was just "na, you cant move in anymore". Unprofessional at best, unethical definitely, borderline illegal (detrimental reliance)

Raena Harmon

They are unprofessional, when you request for maintenance it could take days or even weeks to send someone out. We requested for a new fridge because the old one was leaking and they replaced it with a horrible used one that has things broken on it. When we moved the refrigerator there were so many roaches behind it Which meant they didnt thoroughly clean the house or ensure that three previous tenants cleaned up before moving out. Weve bombed three house 3 times to ensure that the roaches were all gone. You cannot even call them if theres an emergency. The toilet was overflowing so I called thinking they would send someone to come fix it but no they asked me if I put in a maintenance request, i told them no I didnt because its an emergency and i was told I had to put in a request first. I put the request in and heard from them 3 days later after my dad had already fixed it the same day it happened. This is a company that I would not recommend dealing with. I will never deal with this company again after I move.