Address: | 8252 Westheimer Rd, Houston, TX 77063, USA |
Phone: | +1 713-266-6630 |
Site: | cubesmart.com |
Rating: | 4.7 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Yvette Frazier
While researching for the best location for a storage space near my residence, I came to Cube Smart because of the very personable reviews. Mr. Tony was very courteous, friendly and knowledgeable about everything pertaining to storage sizes and what Cube Smart offers, including security. I decided to explore other storage options in the area before making my final decision. I went to several storage facilities but quickly learned there was no comparison to the cleanliness, security as well as the exceptional customer service skills Mr. Tony provided. One of the other locations had the ceiling falling in and when I mentioned the bugs, I was told not to worry about it because that particular bug is a good bug. I knew I would feel apprehensive about storing my belongings as well as if I would have an insect/bug issue. I returned to Cube Smart a few days later. Mr. Tony not only assisted me with finding the perfect size storage, he went above and beyond to help me locate professional movers with reasonable prices. Thank you, Mr. Tony for your dedication to your work, people/professional customer service skills and to making what could have been a disastrous move one of the best!!!!!
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Vidal Gallegos
Worst experience I ever had at a business. There is no signs anywhere saying the storage closes at 10:00 P.M. and that you will be locked out. We were in the middle of carrying things to the unit when all the doors closed and half our things were on the hall of the storage unit and were locked out outside the building. The manager came out and we explained the situation to the manager and he said to come back in the morning and shut the door. If management shows no concern of things being left in the open you can only imagine what the rest of the staff does. To make it even worst the exit gate does not work after 10 pm and we had to wait 30 mins until customer service was finally able to let us out the gates.
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Naomi Martin
I have had a wonderful experience with the management and staff at this location. I recently moved in on August 5, 2017. Everything went smoothly from the truck rental to accessing the storage unit multiple times over the course of three days. The facility is immaculate and well run. I appreciate the assistance and the flexibility of everyone. I recommend this place to anyone looking for a great storage space with great staff for your next move and transition. They just make things easy during what can be a very stressful time.
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Daydrah Van Dunk
Tony is amazing ! Went out of his way to make sure my family and I were happy. This is my first experience with a storage unit and it was awesome . Please let this man know how much he is appreciated . You dont run into too many people that will go out of their way for you, and he did! I appreciated everything he did and the next time I need a storage unit I wont hesitate to go to this location. Thank you tony , you are great at what you do !!
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Trena Taye
GREAT location, GREAT customer service, GREAT, clean facility, GREAT PRICES and not to mention you can use their moving truck for up to 4 hours, you cant beat that anywhere else!!! Kristi is a very cool, professional, well-knowledge manager whos patient, polite, nice and very helpful! Check-out this location if youre in need of a NEW storage unit!!!!!
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Russ Long
Christy was extremely efficient, she stood up and greeted me at the door. Amazing customer service! She helped me out when I was in a bind and stressed out. The movers were late I was running behind and she made the process so easy and made me feel comfortable. The property is beautiful and I will be a Cubesmart customer for life. Thank you Christy
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Kristen Anderson
My house was flooded because of Harvey and I was in desperate need of a storage unit for the items that remained dry. I called tons of storage facilities in Houston and found this one. Kristie was super kind as was Kristine. They eased the pressure of that task, though small it seemed like a massive one. The facility was clean and move in was easy.
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Raakhee Patel
This CubeSmart location is great! Ive been a customer with them for about 10 years - and I have no complaints! I get a friendly welcome every month when I go there, and the property is very well-maintained! Tony, in particular, is awesome! Hes always willing to do anything he can to help make my moves easier! I definitely recommend this place!
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Wise Lord
The best safe place you can store your stuff at indoor location great service friendly staff specially Mr Tony hooked me up with the best movers great deal love the price big thing is the facility is very clean if you want to rent a unit talk to Mr Tony you will get the best price in town with great location
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Rikki Castle Andrews
Ive been renting from this location for a little over four years, the manager, Tony takes great care of the property, and Ive never had to be concerned about my belongs. If youre looking for a great place to store your stuff, this location would be the one Id recommend.
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David Lapin
Tony, the General Manager, is the best. he works with you to get all issues resolved and he goes out of his way to assist you in all facets of the business. I have been a customer for 3 years and am very appreciative of his help and recommendations.
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Michael Thomas
Great Professional Services from Tony and Mr. A. Combs, excellence recieved from both professionals, very clean facility and always helpful in every way. Im a happy client here always. M. Thomas.... 5 stars.
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antonio sarroca
Im so happy with CubeSmart Storage great service all the time never a problem if theres is one will resolve right a way for the costomer , thank you so much for your help Mr. Tony Garza .
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Naimah Herman
Great management staff, great location, everyone was very helpful and made everthing easy for my move in and move out. Amazing Job, I will recommend this location to any and everyone.
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David Carpenter
I am a vendor here at CUBESMART, it has been a pleasure working with Kristi. She is very professional and great with her customers. I can see why CUBESMART has her!
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Gray Gonzales
During a very trying time CubeSmart was there to help. Extremely professional. They made it so much easier to deal with everything going on. Great job Kristi
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Steven Bender
Fabulous experience during a tough time in Houston! Kristen did a great job helping us get our units for storage after the flood
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Gordon Mcbee
Great fantastic. Wonderful said this did exactly that only surprise have to buy their lock but other then that greatest
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Pedro Vazquez
Great service! Tony was nice, quick and very informative. The tempature control and elevator access are great.
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Bayu Aryanto
Awesome service . Rented a truck, fast processing and easy. Staffs are great. Clean and nice facility as well
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Elizabeth James
Kristi was extremely helpful she walked me through the process, it was simple easy and very professional.
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Calvin Johnson
Awesome deskperson named kristi, incredibly fun experience, and really easy renting experience.
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Abdulrahman Nassar
Great location, Very clean and organized facility, energetic , friendly experienced personals
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Terra Craft
Great service, Kristi was kind and very helpful. Plus a free truck. Awesome
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Craig Winton
Thank you, Jessica, for your support and thorough instructions for moving in.
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Karen Cassidy/More To Life Houston
Always excellent service! Clean location, helpful staff. We appreciate them!
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roshundria king
Just wonderful and the manager was and is exceptional and know his stuff!!