Address: | 3602 Dunvale Rd, Houston, TX 77063, USA |
Phone: | +1 713-789-4556 |
Site: | hcsauto.com |
Rating: | 4.8 |
Working: | Closed 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed |
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Jess Shows
My daughter had a flat recently while picking up her brother at a school near HCSs shop...I was stuck more than 2 hrs away and her mom was still at work...there was nothing we could do immediately...while looking for a tire-store store near by, I saw HCS and called to see if they had a tow truck to assist with the tire change...Sherry answered and after a brief explanation of our situation, she simply said "Dont worry, Ill send someone over there right now"...and that was it....no questions, no credit card, no nothing...just doing all she could to help out someone in a bind!! Anthony was the young man she sent over and he was a perfect gentleman and so amazingly helpful...HCS, Shelly, Anthony...thank you so very much! You are a testament to whats good about humanity!!
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Alison Goodwin
HCS is not out to make a buck- they really care. This is the best automotive repair shop Ive been to- bar none. Ive been taking my Honda to HCS for several years. HCS provides consistent, quality work at a fair price. The team goes above and beyond with respect to customer service, carefully explaining the work being done. Sheri at the front desk always takes time to outline what work my car may need in the future and shes always been correct. HCS has worked with me when I needed something done right away. They are courteous and provide services that other shops dont. I never need to worry because HCS is always honest with me, even if thats just to tell me that I can wait on getting a particular service. I wont go anywhere else. Thanks HCS!
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Jamel Dagher
I took my Acura TL in for B1 service this past Saturday around 10. I found them on Google after typing in Acura certified mechanics and saw it had high reviews. I was not disappointed! I ran into a mechanic outside who told me theyve serviced Acuras for about 23 years. The clerk working the front (Sherry) was so nice! She said they would get me out in about an hour. They got me out in less than an hour plus the waiting room has WIFI and TV. I only paid 39 dollars and some change. All of the sites I read online said taking to an Acura dealership would have been at least $150 to $200. My cars service light is off, and my baby is running as smooth as butter. Needless to say, I will definitely be goin back!
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Jyotheesh Sukumaran
Two words to describe Miguel - brilliant and sincere. I had a loud voom voom sound coming from under my honda civic for a long time. None of the mechanics in the past could fix it. The last guy said it was the axle and replaced the axle on the car for $500. That didnt fix it. I took the car to HCS and Miguel and I drove the car together. Within five minutes, Miguel pointed to the passenger side rear tire and said, "your problem is over there". We stopped the car and Miguel felt around all the tires. He asked me to replace the two rear tires. I replaced it and sure enough, the sound was gone. Miguel didnt charge me a penny, even though he could have charged me something. Thanks Miguel.
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Aaron Belcher
For the lady who just answered the phone, youre incredibly rude! Third shop I called, the ONLY shop that could not give me a rate on replacing synchros and a clutch. $3500-$4500 to replace synchros and a clutch when it takes every other place less than 10 hours, and every other place ranged from $780-$1300. I can take my car to a Stealership and have the entire engine and transmission replaced parts and labor for around $4500! Since I have used this shop in the past and really loved their work, I wanted them to do this job too. However, due to her very sour attitude, very rude bulldozing tone, and not knowing a damn thing about what shes talking about, I will take my business elsewhere!
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Shaun Benesch
Have had three Honda products, which we really enjoy. Once our warranties ran out we found HCS. They do great work at a fraction of the dealer cost, in addition to knowing their product. My understanding is they do all Japanese brands, including Toyota. Have been getting work done here on the MDX for the last two years post warranty and will do so until it dies!
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Anonymous User
I was recommended by a friend to go there during a trip through Houston. Provided quick and great service. Diagnosed a problem with my car for a part they couldnt get for a couple days. When I asked about it they put my car back on the lift, showed me the problem and didnt charge me for it. Good people, highly recommend them.
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Terrence Andrews
I love them! Theyre honest! They know their craft. Their prices are fair and their work is good! Complete Wins! Ive had major work done here and Ive had minor work like oil changes done as well. In either case, Ive been incredibly satisfied. Id highly recommend them. I love their work.
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Matt Steele
I *highly* recommend HCS Automotive. Theyve been our mechanic for well over a decade and have always been extremely helpful and accommodating. From their shuttle service to their comfortable waiting area, to their knowledgeable technicians and friendly staff, HCS Auto is the BEST!
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Catelyn Reid
Delighted that a friend recommended these folks. Quality service at affordable prices. Friendly, courteous, and knowledgeable staff. One of the cleanest auto shops Ive ever seen.
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Sarah Arredondo
I have been bringing my Acura TL here for years. They offer great customer service, fast turnaround times, and fair prices. All around great car shop.
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DINESH BALACHANDRAN
Love these guys. They are honest, knowledgeable and excellent technicians. Definitely agree with other reviewers and will recommend them to all
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Keith Guehring
HCS Auto has serviced 3 of my vehicles for 20+ years. They are honest and do great work for a fair price. I highly recommend them!
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Liz Fettner
Good service, fair price on labor and professional. My friend recommended the shop and I have been going there ever since.
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Eric Sauseda
Honest car repairs. HCS has maintained almost every Honda I have owned. I trust my car with them.
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Maria Grant
Excellent customer service, knowledgeable mechanics. Trustworthy.
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keiji asakura
Nice work, responsive, I like them