Hi Cleaners & Alterations

Address:	165 W Gray St, Houston, TX 77019, USA
Phone:	+1 713-353-0226
Rating:	3.6
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–4PM Closed

Location

Photos 7

Reviews 7

Hope RiverGarcia

HATE IS SUCH AN UGLY WORD…..CANT RATE UGLINESS AND THE OWNER IS VERY UGLY. POOR SERVICE, OWNER LACKS PROFESSIONALISM, FALSIFIES SERVICE SHE WILL RENDER, AND DISCRIMINATES. She failed to provide the service she offered and because I pointed out all the wrongs of her incompetence she gave me a $7.00 discount. When I returned as a paying customer she yelled and said she does not provide the service I am requesting and claimed I did not pay the unprofessional cleaning bill. Had I been the owner and having a customer who refuses to pay 1. The customer will not get clothes until he/she pays 2. I would call police to handle dispute or have police suggest a compromise I have a bank statement with HI CLEANERS deduction on it. SHAME ON HER!

Andrew Pike

Ive been going here for 4 years now but my most recent visit drove me to come write this review. I needed a rush job on a hat that was part of a Halloween costume done right away. I brought it to Hi Cleaners and they did the repair while I waited. It took about 10-15 minutes and when she was finished I basically had to beg to pay for the awesome job she did. The lady that runs this place is the nicest person ever and you can tell she takes a lot of pride in her work and is always a pleasure to deal with. Customer service has always been the best.

Clinton Akunne

The parking and busy entrance from W Gray if youre headed west (away from downtown) can be daunting. With that being said.. Resurrected a pair of jeans that had a tear in one side of the groin. She also patched the other side saying that it would eventually go too and Id be back, so she might as well do it all at once. Very thoughtful and fast service.

Clint U

Terrible service, owner does not take ownership on garments damaged when cleaned. Had two shirts damaged, the first one with a stain and gave them the benefit of the doubt. Second item clearly had iron marks that stained and damaged my shirt. Asian owner could not give an honest explanation nor did not want to correct issue. WOULD NOT RECOMMEND.

Justin Kelloway

I bounced around from cleaner to cleaner in Midtown but finally realized this was the only place I needed. The lady working there is very helpful, she altered my jacket on New Years Eve with no advance notice and she even doubles as a parking attendant - helping people reverse when the lot is busy. Highly recommend.

Anonymous User

I retract my earlier positive review. Hi Cleaners has changed ownership, and while the new owners are great people, the service is not the same. Starch is off, and the stain removal is no longer exceptional. It isnt bad, but all in all, just an average dry cleaners now. Too bad.

Boris Dayma

Fast cleaning, good quality and honest price.