Address: | 17623 Farm to Market Rd 529, Houston, TX 77095, USA |
Phone: | +1 281-550-6675 |
Site: | worldtechauto1.com |
Rating: | 2.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM Closed |
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Lyndon Daniels
My advice is to stay clear of this place. I received an estimate for a specific price and specific hours to complete the work. The time to complete the work per the estimate was 8.7 hours in the mechanic shop. It took them 5.5 days to complete 8.7 hours worth of work. To save money on the estimate, I had a lifetime warranty on the water pump, so I asked them to allow me to warranty the water pump, they said no because the mechanic had to insure that we got the right pump. Only after I threatened to pull the car out of the shop did they agree. As it turns out, I was the only person able to provide the correct part on the first try. I know this shop had to order the parts at least twice to get the correct ones to finish the job for the other work performed.. The owner stated that since the jeep was 17 years old(trust me, it looks brand new)the parts were hard to get. I have lifted it, installed radiators, bumpers, nerf bars, starters, alternators and on and on and not once did I get a wrong part or it not be a perfect fit. I told the owner that I could have done this work in my driveway in two days, but I had too much on my plate now. His snotty response was you should have done it then. Dont call the front desk, the people that answer the phone cant even spell car. Bottom line here, this shop did not honor their original estimate, even after removing the cost of the water pump, the invoice was more than the estimate and not once did I receive a call stating an increase in the original estimate. I even asked then who called or emailed me and there was no response. When i tried to voice my concerns to the owner he refused to call me or discuss the matter with me. He is going to get his chance now!!!! I cannot wait for that! The only reason this shop got one star from me is because Google forced that issue in order for me to leave this post. Minh, thank you for such a weak response to my review, I knew that is what I would get. Maybe Edward will respond again with 5 more fake stars and edge you up again. Please advise what you would like me do with brand new Chinese made water pump that your mechanic left in my jeep. Minh, the only thing I stated that was not accurate is that the front desk people probably can spell car. If you want the Chinese water pump back, call me, you have my number and you will see that it is the Chinese Made jeep water pump from your very own supplier still in the box.
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Love Life Always
My whole family loves World Tech Auto. They are awesome. When I told them they said they have new management. I explained that I can tell they love their jobs and it always starts with management. My family went to them before the management changed and they were awesome, about 10 yrs ago. About 5 yrs ago the management was there and prices shot up and the wrong work happened or right work didnt happen. But it was only for a few months back then. I cant believe how many people would post so many reviews in such a short period of time when World Tech Auto has been awesome the majority of time. I have witnesses every customer complement all the employees at World Tech Auto almost every time I am there. They only work on whats needed and they dont work on anything until they diagnose it first. They may give the "worst case scenario" type of prices (which is best) but in the end the price is much more reasonable. I will recommend World Tech Auto to everyone including everyone who gave bad reviews in the past. I would have to mention that customer have much to do with miscommunication. Whether someone had an accident or just need repairs, being aggravated, frustrated or mad would automatically guide you to judgment in reasons without cause. The reasons an auto shop may give can be reasonable, they do their best and customers expect the unexpected. They should have known to research or go straight to the dealership. There is no reason to post any reviews if it is not reasonably legitimate. They tried their best to follow the time frame they gave me and got everything done. If there was anything not done it was out of their control and I am NOT going to judge them for that. I would never want that done to me. Thank you to ALL the employees and management at World Tech Auto for your exceptional Customer Service with communication with me AND the work done on the car!
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Cheryl Witherspoon
On February 29th I was in an accident. The tow truck driver who arrive at the scene told me that World Tech Auto was a good shop. So, I called my insurance company to verify that World Tech Auto was an approved shop in their network and it is. I pick my car up this first time and the part in my statement that were suppose to be replaced were not, and there is an unexplained dent in the bumper. I leave the car and they assure me that they will fix and make right. I go back the 2nd time to pickup my car and one of my lugnuts fall out, and I get less than 2 mile away from the shop and my check engine light comes on. I called and immediately take my car back and contact my insurance company. World Tech tells me that since my car is under manufactures warrenty that I should take to the dealership. At any rate I ended up having to have my car towed to the dealarship to be fixed only to find out that World Tech Auto broke a part on my car and tried to fix it by using silicon glue. These people are con artist only out to get paid. I would NEVER RECOMMEND them. The only reason they get the one star is because you have to give at least one star to post. By the way World Tech Auto had my car for 7 weeks for me to still have to have take it to the dealarship to fix/repair what should have been done by World Tech Auto.
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Anita Söne Itaman
I wouldnt trust this place what so ever. They will keep your car there for weeks on end and continue to put off your pick up date. I got into a wreck one night and the tow truck guy ended up taking my car to this shop and my dad believed and trusted that this was a good place and it wasnt. They will lie to you just to get more money out of you and also when they gave me my car they told me they had to put in a new steering wheel so once I got my car back 3 weeks later than the original pick up date I looked through to see if everything was good and there was a broken button on my "NEW" steering wheel. Also, when I had my wreck I had coins in this little cubby hole area near my drink holders and when I wrecked my car I saw all the coins on the floor on the passengers side so once I got my car back I was told they did a detailed cleaning ... Oh trust me they cleaned it good (said sarcastically). They put all my little stuff in this other cubby hole and there was only 4 pennies ... like really? Thanks for stealing my change. But yeah I wouldnt trust this place.