Address: | 12138 Gulf Fwy, Houston, TX 77034, USA |
Phone: | +1 713-941-7775 |
Rating: | 2 |
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Abcde fghij
08/10/15 I had used this agency some years ago for a trip to Disney and decided to use them again for a trip to Vegas; the older woman who answered was SO rude. Initially she just said "can you hold" and just put me on hold, when she finally picked up she did apologize. I tried to ask her about a trip but she was so incredibly rude! I asked her if there was anyone there who would be happy in helping me plan a trip and she rudely stated that she was trying her best to assist me but I wasnt accommodating. I believe when someone is in a customer service business such as this one that they should somewhat seem like they want your business to some extent... I finally told her that I would just call someone who actually wanted to help me and she smugly laughed and was like "ok then." VERY, VERY POOR CUSTOMER SERVICE.
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Joni Gonzales
How can you work with someone with horrific customer service? Sorry, but I just couldnt do it. Youll know who Im talking about when you get them. I felt really sorry for them thats why Im not saying the name. Still in disbelief!!!
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Jessica I
Thank you for all of the helpful reviews. I will not be using this agency to plan our vacation.
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Yolanda Mendez
She has always found us great deals to cancun.