Powerhouse Gym

Reviews 4

ER

ernayverdugo

I have been going to this gym for the last 6 months, Both the stair climber machines have been broken and out of order for the last 3 weeks, the sauna is very dirty and looks like it never gets cleand, the cardio equipment also is very dirty, i also noticed that the staff was changing often, large turnover in employees, i was not planning on being at this gym very long so i just kept my mouth shut. When i signed up for my membership i told the sales manager Stephen i was only going to be in the area for a year or less, he said not to worry because it was only a $75.00 cancellation fee to get out of the contract, now i find out after i move i need to provide them with a utility bill and a rental agreement to my new address then at that point it would have to be approved by the manager and up to that persons decision if the gym would cancel my contract or not. Even through all this i was still keeping my mouth shut and was going to work it out some how. I was getting my body fat test done once a month, they handed me the body fat analyzer and i did it myself (which i was fine with that) or a trainer helped me, every month i was doing this the trainer helping me would put the analyzer on the athlete setting, he said if i was working out on a regular basis this would be the best setting to use because the normal setting would give me a whole different reading, today i walk in the gym and ask the person behind the counter if i can get my body fat test done, she had a personal trainer i had never seen in the gym before come to help me, He started playing with the analyzer as if maybe he had never used it before, then he selected normal on the setting and i asked him if he would please put the setting on athlete because thats how i have been doing it for the last 3-4 months, at that point he told me that athlete was going to read me at a higher percent, i told him i wanted to keep my readings consistent so i would like the athlete setting, then he told me "well thats just how we do it here" i again expressed to him that my numbers where not going to be consistent on the normal setting, then he looks me up and down and says "well are you a athlete?" a little shocked by his question i pause a moment then started telling him what i do for a living and i am very active, at this point he is thinking to himself if he should put me on the athlete setting or not, then he starts to argue with me more, i did the only logical thing i could think of and that was walk away because talking to this person was like talking to a wall. The person working behind the counter told me his name was Shawn and did not know his last name, i asked him if he could find out for me and he did the deer in the headlights look and shrugged his shoulders, i then asked for the owners email so i could write him and express my concerns on this matter, again i got the deer in the headlights look, he did not know. I would NOT recommend this gym to anyone! If you were to ask me to rate the gym i would give it one star!

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AL

Alex Dodez

First of all, I have admitedley was never a member at this gym. I came in for a 12 day no obligation trial period to see if i was going to like it and make a judgement after I had completed some training time there, and also doing some research on reviews. At my short time there, I can say the negative reviews about the trainers are accurate in my estimation. I did not use one because I train alone or I train with a partner. But I observed them enough to see make my opinion. In my first initial meeting with the owner to get my trial plan started I was pressured into signing a contract that day even before my first work out. Ok, I get it, its a business, they need to sell memberships to operate, but I attempted to at the very start and told him that I only was interested in the trial period because I judge a place first before I commit to any sort of contract. This didnt matter, still got the bully salesman routine which is a pet peeve of mine so it pissed me off. Not good. So my trial period is over and I have decided not to join. All of the equipment is in good working order and I have no complaints about the locker room. Didnt use the sauna, didnt use trainers as stated before, didnt really have any dealings with the staff at all. I go in to work out and train and then leave. But the contract details and crazy cancellation policy is enough to deter me from this gym. I am currently going to the Rec Center and have a membership there for free. I recommend them over Powerhouse simply because of the cancellation nonsense that Powerhouse has.

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EP

Epphillia Kennedy

Hi, First of all I dont agree with the negative comments down below....! I have been going to this gym for almost 4 years now.. And I am there from Monday-Friday, 10-12pm... The gym went tru many changes and it is was all for the better...... The management crew is very hands on...! Customer Service is very Welcoming..(especially Kamisha) The owner always at the gym overseing the operations.. The floor & equipment always clean..! If Any problems may occur; The management Nd the owner always deligent and on point when it comes to handling anything may coming their way.. Childcare service @ powerhouse gym is awesome. They love and care for your child..! Prices are amazing.. All i can tell you is that , They are not freakin mediums, if you guys have any problems with Anything , or you may have any issue , just go head and address it to the management or the owner.. If you dont address an issue how will They know whats wrong.........?????????!!! For those of you , Who really like to become a member, Pls, """Dont Hesitate"" ..... At all...!!!!!!!!!!!! Also, Dont forget, Many people who competes nationwide here in the states Do get trained And workout here...!! Google page will not have enough place if I start writing their names.. But. So you have an idea, Mr.92 Florida is your manager @ the gym for starters to begin with...!!!!! Stop the negativity Yall and just go and became a member and enjoy your experience there..!! You will have a really nice crew waiting to welcome YOU there...!! God bless .....!!!! Epphilia

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JO

John Gallo

Sad disappointment to its self hyped up image – I went to Powerhouse and at first it was OK nothing special and as time went on the unfriendly atmosphere never changed. To my surprise it turns out it was the worst gym ever. I was treated very rudely by the billing team and that poor attitude is no different from top to bottom. They are unhelpful, unfriendly and I was very upset how I was treated. I wish I would have read the reviews from everyone that said dont go to Powerhouse. I found the classes to be poorly run with and not to be motivating. Instructors who filled in to support the classes were not well trained or able to get the classes to flow. I have since joined Family Fitness and find them to be polar opposite of this gym. Additionally, Powerhouse makes cancelation very difficulty and only accepts by way of certified mail and charges you an extra month. Feel like they gave me one last kick before I left with an extra months charge. Apparently 45 days before your member ship ends you need to cancel or they just auto enroll you into month to month charging your card.

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