CPU Wholesale Computer Parts, Inc.

Address:	106 E Loop 281, Longview, TX 75605, USA
Phone:	+1 903-758-8978
Site:	cpu4u.com
Rating:	3.5
Working:	9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 10AM–5PM Closed

Location

Photos 7

Reviews 24

Adam Crutcher

Ill be honest, I was a little concerned letting anyone touch my computer. I build my own systems, and of course im very protective of it. But, I didnt have the tools to see what was wrong this time. Also my family Did have some issues with CPU way back in the day (Years and years ago)... However this experience completely turned me around! After a storm my system got fried, I was terrified that I had lost everything. I took it to CPU, let them know exactly what I needed. They didnt question it, or try to push for additional services... They were professional, courteous, and got everything checked out way before their listed turn around time. They called me to let me know what was wrong, Thankfully the power supply only, and offered to replace it (I was originally cautious about having anyone replace anything in my system). I agreed, and they gave me a supply that was very well priced and had it finished within the hour of the call. I will definitely recommend them in the future.

J Win

CPU Im sure is a great establishment, but the customer service and systems of their business are not worthy of anything above an one star review. I went in there with one part in mind- a CPU cooler. Though the selection was limited their associate, eagerly wanting to help, kept urging me to get one of their two liquid coolers left on the shelf. He ensured it would be perfect for my system and no one has ever has had a problem with it. I expressed my concern for it not fitting my board, yet he persisted. After buying the item and going home to see the manual showing me ITS NOT COMPATIBLE, I returned the item (probably 20 mins after buying). During this return, a mound of grief and attitude was unnecessarily given from a different associate who demanded the 8% restocking fee and indirectly insulted my buying decisions while defending his other associate... when all I asked for was a simple return because it wasnt the right fit. Best Buy was much more useful.

Brian Nutt

I bought a Cisco Router there and in six months it failed. I bought it May 17, 2014. CPU would not help me with it and refered me to the manufacturer. When I called the manufacturer and reported the Serial Number they told me that it had been purchased November 2013 from Wal-Mart and thus exceeded the one year warranty. I told them I had the receipt from CPU from 6 months earlier. The manufacturer would not help. Apparently CPU bought it from Wal-Mart and put it on their shelf. CPU would not intervene or help. The manager would not even talk to me about it.

Anonymous User

Good if you are in a bind, and need a part quickly, otherwise look elsewhere. Places like this are meant to be no frills, stack em high, sell em cheap. CPU on the other hand likes to stack em high and sell for prices similar to Best Buy. Twice the price of newegg, tigerdirect, geeks etc. If you can wait a couple of days for delivery, shop online. Thought the prices on the CPU website were out of date because they are so outrageous, but they are actually correct! Two stars because the used parts section can be useful.

patsy allen

put something on layaway was intended to get it out but my home was broken into they took the paper of the layaway in fact so much was going on that I did not think about it , canceled the layaway and they said putting back on the shelf cost more than what I put down so I do not get my money back , I said really you too are going to do this to me I said I hope you can sleep at night he mam I will , and I said I suppose you will

tim theisen

I dont know where these bad reviews are coming from. I have dealt with this store for 4 years and never had one issue. Purchased 3 Computers and one very nice laptop from them as well. They have worked on my Alienware machine twice and fixed it both times with not much of a wait time and very reasonable on the price. No reason this store should get anything less than 5 stars

Heavy Duty Fire Pits

All of my experiences have been wonderful and their prices are very competitive. Going there today to pick up a part I need for one of my computers. I gave then 5 stars because every time I have a question and I dont know the "computer jargon" they are always super helpful. P.S. You have to love anonymous 1 start reviews

Anonymous User

Excellent customer service! Built my first system and couldnt get it to power on. Went in to CPU and they quickly helped me determine the problem and didnt charge me anything. I have been here numerous times for parts when I needed them quickly, and have never had a problem. I highly recommend CPU!

Christian Allen

When you have nowhere to turn for parts in the computer field and have to have it, CPU4U steps up. Never really had a problem with them or any advice but pricing and lack of staff sometimes is hindering. If you cant wait to order online, you have CPU4U.

Mikael Rainey

CPU offers great customer service and network installation services. They have a great team and carry a lot of electronic components most stores like best buy etc will not carry in store outside their websites. One of my favorite stores in Longview.

Anonymous User

I bought a brand new computer from them, barely used it, and now the power wont even come on. They will gladly fix it for me if I pay them $55 an hour. If you buy from them, may sure you pay for the extended warranty. Chances are, it wont last long.

Hayden Ramsey

Great experience, the techs really knew their stuff. I came in for one thing, was in and out within 5 minutes with exactly what I needed. Parts worked great, and the prices are competitive to those I found online.

Jonathan Manriquez

CPU Longview has always been super nice and helpful when weve had to come in the past. I would recommend them over any other store without a second thought! I also thought they had good prices.

Roger Belk

They would get an Excellent if they kept a repairman on site but he comes in when he wants too. You have to wait for the excellent service. The computers are great mine is still running great.

Sam Logan

Good selection, little pricey compared to other stores, but it is in Stock so a little more means you can have it now. Helpful staff, always offer more than one option.

Israel Flores

Needed a crossover cable. They custom made one for me in about 10 minutes. Love these guys. Prices are not ridiculous and the service is excellent. Will be returning.

Mason Nalls

Highly knowledgeable and friendly staff. They have no problem taking the time to explain a product in detail, and make suggestions based on your needs.

Eds3284

Very small selection of pc parts, mostly empty store. Some prices are fair, others outrageous. I really wish there was a Frys electronics near here

Kevin Myers

Used to be a cheap place to get quality parts. Now, they sell generic parts at prices higher than the chain stores.

Jay Moore

Very knowledgeable staff and the advice is free. They have a vast inventory which includes everything computer.

Customer Last

Cancel my pre-order and increased the price of the items. Not very honest.

Charlie Nystel

Helpful staff, good selection of parts and components. Decent pricing

Travis V

Mark up is too high. Go Newegg...