Spirit Cleaning & Laundry

2000 N Plano Rd # 101, Richardson, TX 75082, USA

Address:	2000 N Plano Rd # 101, Richardson, TX 75082, USA
Phone:	+1 972-644-6032
Rating:	4.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM Closed

Location

Photos 14

Reviews 11

I Kp

I found Spirit online with high ratings... I used them only 2 times... the 1st time was as expected. However, the 2nd time was a nightmare. I dropped off my clothing and gave them some verbal special instructions about things not to be done to some pieces of clothing. They told me a portion of the job would be done at a certain time next day, and the rest only the day after, which was ok for me. So I came back to pick the 1st part of the job at the time they told me itd be done. The 1st problem was that the job was not complete; the clothing was washed and dried, but not folded. They offered to give a discount if I wanted to take the clothing w/out folding it, which I accepted. Problem 2 was that they did not follow the special instructions; my dress shorts had shrunk as a result of that. Then, when I went to wear those shorts a few days later, I saw some marks as if a dirty or corroded iron had been used; hopefully those marks will get washed off next time I clean the shorts. Finally, the biggest problem was when I went to pick my the 2nd part of the job the next day, which was a silky shirt that was to be dry-cleaned. When I got there, they handed me a shirt that was not mine. They kept insisting it was and told me theyd contact me once they found the video recording of when I dropped it off (they obviously have cameras in the store - maybe because this happened before?). Later that day I got a call from them saying theyd contact me on the following day after reviewing the videos. No one contacted next day, so I called them the day after. They told me they found the video and the shirt the gave me was the right one. Instead of arguing with them, I decided to go to the store. Once there, the guy showed me the video and insisted that was my shirt. I put the shift on to prove it wasnt mine and it did not fit me... it was 2 or 3 sizes smaller than my size. I looked at the video and told him I couldnt discern colors from the video (the quality of the video was not that great). Yet, he wouldnt let it go and kept insisting it was the right one. So I asked him to show me all shirts from the carousel so I could maybe find my shift... and to my surprise, I actually found the shirt, which matched exactly the description I gave him. It was combined with another piece of female garment that obviously wasnt mine. Yet, he still thought I was trying to take someone elses shift home. After additional arguing, he let me go with my shift and confirmed my phone number from his system in case someone else complained their shirt went missing. What a nightmare! I will never go back there, and dont recommend them.

Matt Vaughn

Im pretty sure this is the best dry cleaners in the world. The family run operation has been laundering my work clothes for 90 days now since I moved to the area. Service is impeccable, and the operators are always courteous. Their prices are an excellent value for the quality of work. If this address is near you commute to work, please consider having your clothes cleaned and pressed. You wont be disappointed, and youll look much better without any wrinkles and stains. Take care out there, North Dallas / Richardson!

Gary Baker

Dont go there with a stain and ask them to treat it before cleaning.....they wont do it. Manager told me they didnt do it. Then when he tried to fix the problem couldnt because stain was set in. Got an apology and sent out the door. Lesson learned, dont stain your shirt and drop it off at the cleaners untreated.

Chloe Tucker

Great cleaners! Easy to find, extremely friendly staff. I took a pair of pants, some skirts, and a couple of shirts (blouses + button down). Each item was about $4 to clean. The clothes were ready for pick up the next day and everything looked great. I will definitely be going back.

Cameron Joyce

Great turnaround times. I love the fact that they de-pill all the cashmere and wool that I bring in unlike other dry-cleaners I have tried. Prices might be a little higher than I am used to, however for the quality of service I am willing to pay it. I highly recommend them.

Chris Simmons

Good service and always happy to walk in there. Never had an issue and Ive been using this place for over a year now. Ive taken suits, jackets, etc.

andrew leu

quick, reliable, and super friendly staff. love their attitudes and service. been using them for years now. never had an issue

Qamar Zaman

Great service. They have been in business for long ask for a Eric hes a great guy.

David Lary

Have been using them for years, never had a problem.

Vinu Sam

Good dry-cleaning

Bob Davis

Friendly service