Address: | 4100 I-30 Frontage Rd, Rockwall, TX 75087, USA |
Phone: | +1 972-833-1060 |
Site: | americanstorageofrockwall.com |
Rating: | 4.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 11AM–4PM |
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Gina Melton
The woman in the office is perfect. Friendly, personable and informative. She is always professional and always helpful. Typically, she is in a good mood and lights up the day. I understand that one must accept what comes with a no climate controlled unit but being left a voicemail to clean out crickets was offensive. My belongings were overrun by crickets among other insects and their droppings and an odor that had to be washed out from the insect repellant. I did typically pay late- but I paid the late fee and without grudge. Told to return to clear out- with their broom- the attack of crickets was too much. I paid $115 a month for an onslaught of crickets and an odor from the insecticide that made us discard our mattresses. :( We had only used the $300 mattresses for 2 months prior to storage. No climate or insect control is understood, but sweep up the mess yourself after or provide cleaner units. That insecticide is now all over my grandchilds heirlooms.
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Andrea Garza
The manager is outstanding, very nice and curtious! She answered all my questions without fussing. She is sweet and very friendly. She understood my needs and didnt hesitate to go all out to help me. The area is very clean and neat. I had NO problems or issues. The trucks are clean, and well kept. This is the first time EVER I had a great experience renting a U-HAUL truck. It was a pleasure renting my truck at American Storage.
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Christopher Teeter
I stopped by American Storage of Rockwall and my experience was very positive. The lady I talked to was Marj and she was very friendly and informative. The facility looks new and well kept. I think the location, price, employees, and, ease of access makes this a great facility to use in the Rockwall area.
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ashley Carey
I stopped by the facility and it was amazing, I was surprised at how well kept everything was. The manager was very informative as he answered all of my questions. I recommend this place to anyone who is in need of storage!
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Christopher Lindsey
The facility was state of the art, the staff was friendly and helpful and the UHAUL we used was clean and ready to go when we arrived. I dont know what else anyone could ask for.
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Amber White
Super pleased with the facility, very nice and clean. The customer service was fantastic and I would recommend them to anyone!
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Christopher Crews
Great friendly front office staff, outstanding professionalism, clean storage area, and just felt right. Easy access.
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Sherri Harris
I needed storage and Matt made it happen. The facility is secure and clean. I definitely recommend American Storage.
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Paula West
This facility is very clean, managers are very professional, and the units are a great value.
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Jordan Hicks
Management is attentive and courteous; the facility is clean and well maintained.
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John Ricci
Friendly people and open on Sundays. Easy access to my stuff.