Address: | 2916 E 51st St, Tulsa, OK 74105, USA |
Phone: | +1 918-743-5368 |
Site: | simplyss.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 10AM–2PM |
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Greg and Mekeisha Steele
Zero stars Do NOT Use this facility I was never contacted by Simply Storage regarding the fees associated with a storage unit that I rented. I have several issues with the way business is conducted at this location. The property manager, Kathy, takes no responsibility for her actions. Instead, she blames everything on her district manager, Devin Wyckoff, who appears to be unreachable (although hes the point of contact regarding any fees associated with the account). As a result, we had to call the 1800 number to get any assistance with the property manager seated in front of us. Some of my complaints include the following: *making no attempt to use the alternate number to contact a customer *never sending an email regarding any correspondence that youre attempting to make *stating that you sent a certified letter but never showing proof that it was done *No Written policy. *Do NOT use this place!!!
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RealTime Flix
Kathy, the site manager, was very congenial and help full. Walked me to two different storage units so I could see visual difference in sizes. Reserved a 10 x 15 climate controlled and set up auto-pay. Great, helpful staff and clean secure location. Glad I found it. Carol Went back today 5/24/17 to check on my reservation for a second unit which I will need 5/27/17 and Brandy was super helpful in verifying my reservation and adding double assurance that the unit would not be rented to someone else before then. Am always impressed at how clean and efficient the staff are and the accessabilty of the units. Carol .
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Peter C
Cathy was the best self storage facility manager I have ever done business with. I reserved a unit that was appropriate and in an area of the property that I desired. As I wasnt sure when I would begin my tenancy, Cathy was extremely patient - and very helpful - until I was ready to turn the key, which took close to a whole month! Thank you again Kathy and keep up the awesome customer service performance!!
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Melinda Humphrey
I was packing and frantic for extra boxes. I had used this facility for several years for storing samples. I ran over to the office to buy boxes and Brandy was on break, but she saw me outside and opened the office for me and sold me boxes. She was a life saver. They have always been very good to work with and helpful. Highly recommend this place.
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Erica Ivey
My experience at this location was phenomenal! Nicole and Ms. Kathy were wonderful to work with carefully explaining the policies and procedures of the storage facility along with all rates involved. I was already feeling anxious but they calmed my anxiety and I would definitely use this location again.
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Leo Sanchez
Carolyn was so helpful. She explained the available dates, specials they were offering, and most cost efficient option for us which saved us about $100 more than we would have. We are glad to be storing our things here and will be recommending it to near by friends!
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Michael Cooper
Recently rented two units from Simply Self Storage on 51st. Carolyn was extremely helpful, and knowledgeable and made the whole procedure quick and painless. Facility is clean and the location right behind a new hotel makes security even better.
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Courtnie Kelley
Kathy the receptionist gave us the best deal she was kind and courteous made getting a storage so simply and easy and a perfect experience. Highly recommended this place!best prices and. Customer service and prices!!
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boys2grow
I worked with Kathy at the 51st & Harvard location and she was absolutely awesome! She was professional, thorough, and made the process seamless. Definitely would recommend this location and working with Kathy!
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Ashly Owens
Ive been looking for a storage unit and havent had any luck! Until I visited Carolyn she was very helpful and answered a lot of questions I had! Very nice and clean as well, Ill be coming back! Thank you again!
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Mikey6029
Great storage. Nice, friendly staff (Kathy and Carolyn). Sadly, rental fees increased often and on a regular basis. Area was always neat and clean. Easy access and on site dumpsters were a big help.
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Simon Cox
This place is great! Cathy is so helpful and cheerful it makes the experience pleasant. Highly recommend this location. The proximity to the highway also makes for an easy in, easy out!
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johnny turnage
Staff (Kathy) was very friendly and professional. Really provided me and my family with all the information we needed to make a well informed decision.
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Janet Ahrberg
Agree with all the positive comments about Kathy, the manager. She was so helpful and courteous from start to finish in setting up our units.
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Alvi s
The people were so nice and helpful. Kathy was so nice and Made my storage hunt great. She is good at her job. She was wondeeful.
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Sandra Campbell
Kathy was very helpful even though we came to rent shortly before closing time. She was very knowledgeable and we left satisfied.
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Mike Bausch
They have a safe and perfectly professional environment, and someone works sundays which is rare for storage sites.
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tameria townsell
Very nice customer service and helpful i would definitely recommend simply self storage to friends and family
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Tim Blaylock
Kathy was exceptional. So very nice, well mannered, and professional. Made the process easy.
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Tiffany Crosby
Kathy is awesome! She helped us find the best space for our things and was very patient!
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Alex Mitchell
Kathy is a ray of sunshine and she was great to have around during a stressful move!
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Gus Nardo
GT was very helpful in finding the unit that best suited the space I needed
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Chris Dooley
Great service and secure. Have used for many years.
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Madi Sienna
First month off my unit! Nice staff also!
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James Hicks
Steven was very helpful.