FedEx Ship Center

1102 Brussels St, San Antonio, TX 78219, USA

Address:	1102 Brussels St, San Antonio, TX 78219, USA
Phone:	+1 800-463-3339
Site:	local.fedex.com
Rating:	3
Working:	8:30AM–8:30PM 8:30AM–8:30PM 8:30AM–8:30PM 8:30AM–8:30PM 8:30AM–8:30PM 8:30AM–5PM Closed

Location

Photos 20

Reviews 22

arturo cano

Half Star!!!I literally received package every other week same exact days, Mostly. Not my choice, co. I contract with has acct. And almost quite literally it is late or something goes wrong. Absolutely impossible to speak to someone local. If my phone number is on it please call and I will give you correct address or whatever problem is. We are small fish in the giant FedEx Pond. They just dont care. I have literally had drivers lie about drop off times they entered in. And then lied to today that they had truck mechanical difficulties. When another person told me they had wrong zip. I deliver also for a living And addresses are easy to find and easy to tell when zip is wrong and where It really needs to go. So tired of Fedex!!..... Right now I still dont know if this weeks package is at their facility or going to be delivered. No one can tell me

gil rex

went in today 7/26/16 to pick up a package around 4 or 5 in the evening ....the driver had missed me at home and advised me to make the trip and pick up package at center ..well the rude customer service rep (white lady) was very upset because i didnt have a tracking number ...i told her the name of the driver "Guillermo" and she said they have several ..she made a face and mocked me-- flinging her arms an rolling her eyes as she went back to look for the package ....came back with an attitude and said sarcastically --well do you at least have an address? .....I WILL MAKE SURE MY PACKAGES ARE DELIVERED BY UPS FROM NOW ON

Sabrina Allen

NO STARS.. I ordered a case of 12 bottles of Aqua water. The box arrived today with four (4) bottles of water. Taped on top with clear tape and not a good job of taping it. The box clearly said 12 bottles and has been opened. I ordered it from GNC for delivery at my home. In the 17 years we have lived at this home, we have had numerous deliveries. We have had two instances of missing items in the last year, but were with Fed-Ex. Never never have we had any issues with UPS or any other delivery service. Very very poor service by Fed-Ex.

DERRICK BROWN

I missed a delivery, note left by driver said they would try again Monday. I needed delivery because concert was Saturday. I went to the ship center and waited. After speaking with someone they said they could deliver between 8-12 the next day. I was skeptical. I asked could I come back and pick up package when driver returned. They said I could come the next day. I went home. 2 hours later the driver returned with my package. I was very surprised. Thank you

jerry van

tried calling to track a package delivered and retrieved by driver because it was send to my old address by mistake but when I tried calling the fed ex location I got a computer and was never able to talk to someone at that location to ask when I could get the package delivered to my new address. Very frustrating when a big company like fed ex does not allow customer interaction with a live person>>>>>>>>>

Scott Janes

Drivers are at home 31 sec total no DOORBELL no knock dog was laying at front door never moved. STAY AT HOME ALL morning to get package! Call FedEx and they run you around funny no local number and when they call you back they block thier number! We are not cattle people! We are paying for a service....time to look at UPS they were half the price anyway so much for loyalty!

Tony Wisniewski

These guys get major bonus point for digging our bags out of the trailer on a Saturday afternoon. Weather had messed up their deliveries, but the manager didnt think twice about diving in. After about an hour, he emerged victorious with our seven bags of equipment, saving our trade show presence at the convention center. THANK YOU!

George Henderson

No stars you guys should be embarrassed lazy people. No costumer service. We have a non profit youth organization that is now going on 3 weeks without uniforms that are here in San Antonio and all they can tell us is that it is in a container. I hope other youth organizations see this and choose UPS!!!! AT LEAST THEY WILL HELP!!!

Jessica Rodriguez

Jennifer at the ship center provided above and beyond customer service. Anything that you need this ship center will try to find ways to accommodate you. If you are in the area I or near by I would recommend taking to time to go this specific location. Excellent, excellent, excellent.

Barbara Lane

As a part of my job, I have to come here a few times a week and EVERYTIME I come in there is NO ONE at the counter. One time I had to go and knock on the office door so someone could help me. It is holiday time and only 1 person working counter.

Claudia Diaz

FEDEX DRIVER ABANDONED A HUGE WET DAMAGED PETSMART PKG AT THE BOTTOM OF THE HILL AT ELDERLYS HOUSE AND MARKED IT "LEFT AT FRONT DOOR"! RUDE CUST. SERVICE DID NOTHING. WE CANCELLED PETSMART AUTO DELIVERY. IT IS USELESS.

John Chestnut

Waited in the front lobby for 10 minutes to be seen AFTER yelling hello numerous times. They couldnt hear me because they seemed to be in the back having a grand old time. Laughing and giggling loud as can be.

Robert Paulson

Nobody at the counter. No bell. Just stand and wait a while, someone will eventually come out to help... eventually. Bring a pillow or lawn chair.

Devin Christensen

Even though they were under staffed they helped me quick and easy. They were able to help me really quickly. Thanks FedEx is awesome

Levi Thomson

Its hard to find but the service is great. Just check the events calendar at the AT&T center and freeman coliseum before you go.

Enrique Rivera

I would love to call and have a HUMAN BEING answer me and help out... UPS and USPS is way better.

Terry Gietzen

Friendly staff. Just a little slow. Especially if other people are there.

sayra Moreno

Very poor service would not recommend the Latino community