Address: | 2020 Broadway St, San Antonio, TX 78215, USA |
Phone: | +1 210-226-5919 |
Site: | freshhorizons.com |
Rating: | 3 |
KA
Kaely Armstrong
DO NOT BOOK YOUR WEDDING OR ANY EVENT AT THIS PLACE! However, I decided to book my wedding at this place and the managers and owners where a HUGE disappointment. ESPIE, BREANNE AND CARYN are the managers/owners of the venue rentals and events that take place. I set a budget with my venue manager - Ended up paying almost 2X as much as I agreed on/ signed on. Leading up to wedding - Complete chaos! Venue Manager told me she was overwhelmed and needed my help to set up my wedding!! Day of wedding - I paid for food, drinks and tents (for bad weather) and didnt receive damn near anything I had requested! The food did not match my food tasting that I had earlier that same week! Staff was rude to the wedding party refusing to service them or help in any way because they werent "on the clock" until the wedding started. After the wedding - reached out by email, text, called, SHOWED UP and nobody would help me or return a simple phone call for months! I even complained on the website and still have yet to hear a response. Finally, I got a hold of Breanne, about my situation and told her I wanted this taken care of. You charge me for a service I did not receive. She said she would speak with her managers and owners and get back to me. It has now been 6 months since I got married and I have tried contacting a owners/ manager at this location. Not a call, email nothing back! They stole my money and I would NEVER recommend anyone to book anything with this unorganized, absent, unprofessional, lying so-called business!
JE
Jeannine Tune
We chose Fresh Horizons for our 25th Wedding Anniversary celebration....we were not disappointed. What made the planning difficult is that my husband and I live in St Louis, MO ( I am a San Antonio native), there were no tastings, no meetings, so there had to be a high-level of trust. Cynthia Olmsted was wonderful to work with. She dealt with all my crazy changes, emails...etc., and on the day of the event, FH event supervisor, Paul Miller and staff, were just unbelievable. The food was excellent, the presentation, perfect. I wanted our soiree be an intimate event( less than 50), yet the attention to detail given to our very special night was that of a huge event. It was a wonderful night we will never forget, and I thank Fresh Horizons for helping in making that possible. I highly recommend their services to anyone planning a special event.
DE
Dexter Daniel
Had them cater my promotion and received a verbal quote upfront for 30 people. Asked for the written invoice seven times, a week prior and never got it. But, I was verbally assured for their staunch support of the military. The afternoon prior to the event, I finally received a written invoice, shockingly $170 above the initial quote to which I was unable to choose another vendor. (I was boxed in, since my family and I flew in from the east coast for the event). The quality of the platters was what you would find at your local grocery--basic and bland. The bread was very stale. Im not sure what their in-house service is like. But, I wont do business with them again...nor would I recommend.
EM
Emily Flatt
My experience with Kathe at Fresh Horizons was absolutely fabulous! Not only did she assist me with all of my wedding planning needs, but the food provided for my reception was phenomenal. All of my guests commented on how delicious it was. The cake provided was beautiful, and one of the most delicious wedding cakes I have tasted! The staff were professional and friendly. I cannot express just how impressed I was with my experience at Fresh Horizons! I will absolutely use them for any of my future catering needs.
A
Anonymous User
The food was good, but very, very overpriced. They catered out wedding reception and it was over $1700 for finger food, coffee, water, and tea. Would not recommend due to price.
AN
Anonymous Anonymous
OVERPRICED, unprofessional staff, rude managers and owners... the list goes on. BEWARE