Pillars Christian Learning Center

11040 Reed Rd, San Antonio, TX 78251, USA

Address:	11040 Reed Rd, San Antonio, TX 78251, USA
Phone:	+1 210-523-2613
Site:	thepillarsclc.com
Rating:	4.4

Location

Photos 20

Reviews 4

M SlightlyMommy

My daughter attended the Bandera Rd. location for a couple of weeks before I pulled her out, and I feel that the right thing to do is to share our experience with The Pillars, so that other parents and their children will not have to endure what we did. My daughter just turned two years old, and until three weeks ago she has been staying at home with me, with the exception of attending a once a week MDO program. I chose the Pillars because one of her older cousins is enrolled there and I thought it would be convenient for us. From the first time I walked inside, I had a bad feeling; there was something off, and I just thought, maybe I was being too picky or over-protective. As the days went by, my concerns grew stronger. My daughter absolutely did not want to stay there, which it was really strange to me because she is very sociable and used to love going to her MDO program. I decided to only take her part time since I still had two weeks before going back to work. This gave me the opportunity to pop-in, unannounced, from time to time and this is what i found: Every time I showed up, no matter what time of the day it was, the room was smelled like poop, the teacher was screaming at the kids, the kids were playing with toys that looked filthy, and the classroom was a mess. I kept telling myself if they do a good job caring for my daughter, a little mess can be overlooked. But the thing is, I almost always saw only one teacher, the other one was always sick or attending some family emergency and there were at least 14 or 15 kids with only the one teacher every time. After the first week, my daughter developed a pretty bad diaper rash, so I kept her home the following day, and the next day after that when I dropped her off, I asked the teacher to please watch her and change her often because of the diaper rash. When I picked her up, she ran up to me and told me, "Mommy I got poop!" If she is able to tell me that, I know she told the teacher several times. I had to change her in my car before we left. She had dried poop that looke like it had been there for several hours, and her bottom was so red and inflamed, it hurt me just looking at it. The rash is still there, two weeks later, that is how bad it was. I didnt say anything then, I got home and I put her in the bathtub. As Im bathing her, I saw I huge bump/bruise on her forehead, so big that I was concerned, wondering whether or not to put her to sleep in case of a potential concussion. Her teacher, never mentioned a thing, and when asked, they had nothing to tell me, like they never even saw it happen. I know there are much worse experiences out there with childcare, but at $790/mo, you would think youd be getting the kind of treatment youre paying for, and when it comes to my child, once is enough for me not to trust them with my child any longer.

Anonymous User

I had my daughter in this daycare for 2 1/2 years, since it had another name (Joyland), and never had an issue, but in the last months, there were certain things that I didnt fully like. I do know that every time there are new owners in a place, there are a lot of changes with staff, but the way it was done here, I do not believe was fully professional or that it was thought through, specially in concern to the kids. From one day to another, 2 to 3 teachers were being replaced, at a time, right before little kids were coming back from vacations, of course it was a riot the first mornings, when all the worry parents want, is to leave their kids with a trusted individual in a safe and comfortable environment, but instead, children were refusing to stay with the new teachers, as the change was NOT smooth at all, and not only the children, but also parents were left being completely uncomfortable. Not only that, but the former director, who had been there for so many years, and who always was caring, sensitive and professional, was let go the very exact day that she was leaving for the hospital to deliver her baby, with no reasonable explanation. Also, with no discrimination whatsover in mind, or sexist thinking...I did not think it was appropiate that they hired,as the main teacher, a male teacher for the pre-k class. These are children that still need assistance, from time to time, to go to the bathroom, change their clothes, and specially, for a lot of sensitivity and comfort (hugs, holding), and Im sorry to say this, but one thing is to have a male teacher for this kids age as an auxiliar, and other thing to have him as a main teacher. He has an impressive resume, and I do not doubt at all of his knowledge, but come on, if it is necessary to have the continuous assistance of a female teacher, to come along if a kid needs help in the bathroom, with clothes change, or with the summer activities (splash day), then why not make it more simple and just have a female teacher in this class and the knowledgeable, professional male individual with children of age who need less help?

Kimberley Garcia

My son has been attending The Pillars since he was 2 and is now beyond prepared to enter Kindergarten. The Pillars has demonstrated that not only will they prepare your child to academically succeed but your child will walk away with morals, respect, and a strong love for others and God! Im a strong believer that the foundation for the pillars of character begins with how we treat one another. The staff is tremendously loving,protective and compassionate towards their children and its a reflection of why the students inhibit all the wonderful traits of the pillars of character. I never thought that enrolling my son in Kindergarten would be this difficult but Ive come to love Mrs.Denise,Mrs.Sylvia,Amy and their wonderful director Mrs. Jennice and Im afraid no one will nuture and lead my son as well as they have. Having my son in The Pillars has truly been a blessing and I couldnt have asked for anything more! As my son grows I will embrace all the beautiful moments he spent at the Pillars and I will forever cherish and love these wonderful ladies that made such an impact in my sons life and mine. Thanks for paving the way The Pillars my son is now ready to sprout and we owe all our thanks to all of you! To those considering enrolling in The Pillars consider a review from someone whose child has been there more than 3 years and is an educator! Ryan I really feel bad for you. I think that if you can walk into The Pillars and make such horrible accusations after one minute you must be a really miserable and hateful person and someone who needs Jesus in their life.You should have stayed longer so someone could pray for you because my friend you really need it. Oh, and before you post such an ignorant comment it would be a bright idea to go back and spell check!

Dessire Heath

Im not one to write a review unless I feel strongly, either good or bad about a business or experience but I am very impressed with the quality of care I see at Pillars CLC. The first thing I liked about this location was its bright ambiance. Natural light surrounds every classroom and the halls are decorated with seasonal projects created by each class. As you walk through the halls, everyone is quick to greet you and stop for a quick chat. Administration is always looking for community events and volunteer opportunities to get involved with which is a wonderful way to give back to the community. Now to get to my favorite part, my daughter is completely happy and in love with her teacher and friends. Yes, I call them teachers because they do not watch your children at this center they truly teach them. My daughter is three, knows Bible verses, how to spell her name and some basic words, knows to count, and spends her time singing songs she learns from her very dedicated teacher Ms Joanna (who has 20+ years experience in early childhood development). She loves this place so much she comes home and plays teacher. I know very well what goes on in her class because she comes home and reenacts her day as her teacher. I trust the staff and a confident that they have my daughters best interest at heart. It can be scary to know who to trust with your little bundle but I have peace of mind when I leave my daughter in their care. She is thriving and I couldnt be happier. The front desk staff is fun, loving and there to help with questions you may have. This location has gone under recent changes but is adjusting very well. I recommend parents who are looking for a location for their children to tour this place.