Service King Collision Repair of Southside

736 SW Military Dr, San Antonio, TX 78221, USA

Address:	736 SW Military Dr, San Antonio, TX 78221, USA
Phone:	+1 210-922-5525
Site:	serviceking.com
Rating:	1.8
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed

Location

Photos 10

Reviews 9

Rene Gonzales

PLEASE READ BEFORE DOING BUSINESS AT SERVICE KING. NEGATIVE STAR RATING. First my vehicle was dropped off by a tow truck company and Service King said that the driver didnt leave the keys as per Bob the manager. It was delivered on a Friday at 2:40 p.m. and I got a call on Tuesday at 12:56 p.m. which is 2 1/2 business days later telling me they broke into my truck and Service King said that there not responsible because the tow company didnt check the keys in. After talking with the front office the lady said a file has to be opened to create a Repair order that how I got a text saying they got my truck. As the young lady was talking to me giving information someone hung up the phone while she was talking. And they lady said that they have to get the keys or they need to call the owner of the vehicle to bring them, which none of that occurred and they left my truck outside NOT SECURED Friday afternoon, Saturday(8 am - 1 pm), Sunday (Closed), Monday all day and finally check it Tuesday at 12:56 when I received a call it had been broken into all my radio, amp, and speaks, supposedly my keys and damage to the keyless entry and door damage. Now after all this Bob the manager want me to open a comprehensive claim. And he would take care of a $100 deductible. Hell no they are responsible for the vehicle because I got a text they received it and never got a call about missing keys. MY INSURANCE IMMEDIATELY PULLED MY VEHICLE FROM THEM AFTER FINDING THEY ARE WRONG BUT THEY CANT PERSURE THEM LEGALLY BUT I CAN. I RECOMMEND NO ONE DO BUSINESS WITH THESE PEOPLE. EVEN THE INSURANCE COMPANY SAID THAT THIS IS BAD BUSINESS. PLEASE STAY AWAY FROM SHADY BUSINESS. IF I COULD TELL YOU EXACTLY EVERY THING THAT HAPPEN I WOULD HAVE TO WRITE A BOOK!

Fernando Gonzalez

If I could,I would put NO stars. First we had an issue with parts being on backorder so I had to do the footwork myself to have the 2nd panel shipped and at that they didnt call me when the part came in. Then floor mats vanished and they said they didnt have em but 3 days later what do you know they Found them. Needless to say this Service King does not service their customers like Royalty!! Dont do business with them. Thanks for reading my review.

Esme Rodriguez

I called to make an appt. and when I got there they told me there was no appt. then I reschedule and left my vehicle and its been there for a week already and no one has called me and I cant reach the person that is in charge and my vehicle its bearly on step 2...will never go back to service king

vanessa vargas

I took My vehicle here to get an insurance estimate and they took forever to get back to me so long that they never did get back to me would never take my vehicle there again

Daniel Molina

Dont answer the phone, take god damn forever, dont update us. Cars been there almost a month from my mother driving or the curb.

Joel Gutierrez

Great place if your car needs work this is the place, great workmanship and friendly people, will go the extra mile for you.

Marty Martinez

They will do what insurance co. Tells them to do, not the customer. There. practically the insurance co!!

Sarah Rios

Dont go there. Youll be made a fool of.

Billy Reyes

Great sevice.