The Computer Shop

4335 Vance Jackson Rd, San Antonio, TX 78230, USA

Address:	4335 Vance Jackson Rd, San Antonio, TX 78230, USA
Phone:	+1 210-615-7671
Site:	thecomputershopsa.com
Rating:	4.4
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 6

Reviews 17

karthik pai

Had a bad PSU on my desktop, which caused the computer to randomly restart under load. The first time I took it to them, they said its because my windows updates were not configured, and they were sure that was the problem. I asked them if they could install Windows 10 for me and they charged $250 overall for the job. Obviously, the problem wasnt solved and I took the desktop there again, this time they at least diagnosed the problem correctly, and they charged me $560 to replace the PSU, when the cost of the PSU in the market ws ~$150. So, its apparent that these guys are super expensive, and if you are not informed in the world of computers, your wallet is in for a hard time when you go with them. Oh, and yes, the guy who diagnosed the faulty PSU as a "Windows Update issue" was Logan.

Robert Murray

My laptop was not functioning and I called a few shops to get an idea of the cost to repair. The GEEK Squad wanted 199$ just to diagnose the problem. I decided to go to the Computer Shop on Vance Jackson Rd as their estimate was the lowest. when I arrived, the tech, Mike, put a start-up disk in it, used it to performed a scandisk and verified that the HD (which the self diagnostic program on the laptop said was not responding) was OK. He did some other stuff, and BINGO!, my lap top was up and running. I asked how much and he said NOTHING! FREE! WOW. I refused the free repair cost and payed him for his time. HIGHLY RECOMMENDED by me, a Senior Design Engineer.

Ted Woods II

I needed my computer setup to dual boot with both Linux and Windows. Not only were they able to do this for me but they were also able to transfer all of my data that I had created a disk image with and was able restore it on the new setup. There was an additional antivirus that was on my computer but that was an easy delete. Both Linux and Windows run just fine with no issues. Also after price shopping with other tech repair shops including Geek Squad, which was the most expensive. They were able to do this for just under $150.00 after tax which was the cheapest quote I had found.

danette schweers

Outstanding, friendly, and efficient. This group has helped me out since the start of my business twelve years ago, and they have helped me with office networking, laptops, and home networking too. I have little computer background, but Stephen and Chris J. are extremely patient and explain things in terms I can understand. They dont mind my many questions as I try to understand my own system and keep up with new technology. The often trouble over the phone or by remote access, which helps to quickly and efficiantly resolve my problem. I highly recommend the Computer Shop!

Marybeth Johnson

I left specific instructions NOT to install any software on my computer or change anything. But the young dude thought he should reset my Internet Explorer back to default. No viruses, no malware, no reason to do it. I lost all my cookies, logins, passwords, security settings, and my work environment. When confronted with the damage, he argued with me that it was not "installing anything". Duh dude, what do you think "dont change anything" means? Anyway, its weeks later and Im still working on getting back all my settings just right and my passwords. Pissant!

Ryan Buba

The Computer Shop rewired our entire 23 year old Architecture Office. They were extremely helpful in suggesting the most efficient routing for our problematic facility. Stephen made it a point to do a follow up inspection a week after completion to make sure everything was working correctly and to our satisfaction. I plan on using them for transitioning our email services and upgrading our aging servers in the near future. Thank You Computer Shop, Great Job!!! Highly recommended!!!!!

Anonymous User

On Feb 21st I had a computer tech come over and fix my computer at my residence rather than me taking it to the shop only because another The Geek Squad was unable to identify a new and unusual virus on my computer. Plus the Geek Squad never bother to return my call. The virus was attacking the wireless connect. I am glad The Computer Shop tech was able to identify the virus and remove it. I very highly recommend their knowlwdgeable service.

Deborah McNabb

I called the store in a panic, needing help today for a school project. Logan helped me remotely. He uninstalled and reinstalled programs that had been messed up by switching to Windows 10. He then showed me easier steps to take to work on my project. I am singing his praises! I am a long time customer of The Computer Shop and have always been happy with their patient and competent service. As a bonus, their prices are more than fair.

Cassandra Shiver

Ive been fortunate to be able to work with the staff through my place of employment. They are always polite, prompt and willing to help. Ive been very thankful for TREY and STEPHEN especially. If you are looking for great IT guys, that are willing to go the extra mile, I strongly suggest the computer shop! YOU WILL NOT BE DISAPPOINTED!!! Thanks for all the long hours and hard work guys!!!!

Rob Gochenour

Great customer service and a quick turn around! They quickly figured out what the issue was and kept me up to date with the status. Sadly, the parts I needed are no longer manufactured (5 year old custom made parts), so they werent able to fix it, but they didnt charge me for diagnostics since they werent able to repair my laptop. If I have any future computer issues Im going to them first.

Molly Stuckey

Awesome! Had a broken fan on my engineering laptop and was quoted a couple of different places before bringing it into The Computer Shop because of the convenience of location. They went above and beyond in terms of customer service and were not fair, but extremely generous in their pricing. I will bring all of my business here in the future.

Todd Dunn

I took my non-working laptop in for repair, I was told it was not a hardware issue but that it had a virus. The gentleman answered all my questions and concerns over the phone, the problem was resolved and they even optimized it for me at a very fair price. Computer runs great, I would definitely recommend to friend!

Ruby Daniels

My laptop wouldn’t boot up at all. I took it to The Computer Shop for help. On the way home, I got a call that already had it running again - so I could backup my files. They replaced my failing hard drive and saved all my data. Terrific service - Great people - Definitely worth every penny!

John Woodward

Having the Computer Shop available is a necessity in this world where we are provided extremely stingy support for every piece of hardware and software we buy. The Computer Shop has competent technicians and reasonable prices, coupled with personal support and people you can talk to.

Anonymous User

The computer shop was friendly, and did a very good job on my computer. If i ever need them again i sure will call them for help.The computer shop will always have my business for sure. awesome job

Anonymous User

Chris Singer is the most amazing computer guy in the whole world, he is efficient, knowledgeable, friendly, and always helpful. The computer shop has great prices and excellent service.

ruben gonzalez

BEST SHOP !!! EVER !!!!! they fixed my computer in about a week and they were nice enough to to stay open for my to get me computer when closing :) 5 stars !!!!