Address: | 604 E U.S. 190, Copperas Cove, TX 76522, USA |
Phone: | +1 254-200-2600 |
Rating: | 4.1 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–4PM Closed |
RA
Raj Soundararajan
Brought in a custom desktop PC to replace damaged power supply and verify that there was no damage to other components. Verified during free diagnostic, no damage to other components. When they replaced the power supply, the 2TB hard drive failed. Hard drives can fail on their own, but the balance of probability when a technician is working inside the case speaks to human error. Their solution to the problem was to install and image a 1TB and call it good. They refused to take ownership for the failure and insisted that the refurbished replacement drive they installed was all they would do without additional payment. To make matters worse, the drive they installed gave a "Windows detected a hard disk problem" fault within an hour of bringing it home. So they replaced the part they likely damaged with a faulty part. This company is demonstrably incompetent, negligent, and averse to responsibility and I cannot caution a would-be customer enough. Do not solicit their service.
EA
Eamon Mccourt
I am giving Copperas Cove Computer Services 5 stars hands down. Very well trained personal with great attitudes. Very knowledgeable in the IT work that they preform and courteous. When they talk to me they dont make me feel stupid and they explain why the problem accorded and why they repaired/fixed the concern. The employees seem to have a great teamwork ethic. My concerns have been handled well in a timely fashion and they return my calls as well. Thank you Copperas Cove Computer Services for great customer service. All of the comments mentioned above helps ease the pain of computer problems.
DE
Devin Nauta
Such amazing and friendly service, best experience Ive had in a computer store around copperas cove. They actually took care of my computer with quick and efficient service. I had no idea what was wrong with my computer and the other stores around cove werent able to tell me either. Took it here and they worked their magic. This is the place to be for any of your computer service needs. Any other store will just leave you empty handed and broke. Five star service rating, amazing.
ER
Erik Vazquez
They very pro and patient with your doubt, and fix any problem quick. I recommend it !! La verdad que tienen buen servicio , son diligentes y responsables con todo sus equipo. Usen sus servicios !!!
JA
Jagger Bane
Hey all had a great experience here. Turned in my comp for a internet issue and Comp Tecks kept me up to date with everything going on They were able to fix the issue quickly and provide variations based off needs and money. The store interior could use some work but i didnt come for the decor i came to get my computer fixed. -Low Down- Timely Keeps the client up to date Works with your needs Resolves Issues
A
Anonymous User
awesome service, i am not too knowledgable about computers but they taught me things about my computer and shortcuts i can do, the service took as long as they said it would and the free diagnostic was cool, other places i checked on were crazy about charging me just to tell me what was wrong with it. i will definitely tell people about texas computer service and i will go back to them
A
Anonymous User
Horrible service, brought my laptop in running Windows 7, got it back running Windows Vista, took it in because World of Warcraft wasnt running at the desired frame rate, paid $99 dollars for it and then windows says its not genuine. Dont Ever Plan on using these people again. Going to look on cragislist or something next time.
NE
Neal Lafferty
I paid $100 for a service that I was told would take three days to complete. I waited a week and a half and I had to call only to find out that "they were unable to do anything" and they would not refund any of my money. Stay away and find another company that wont rob you blind.
SL
Slava Baglay
Quick, fast, and realiable service. The prices were great and the tech (Chris) working on my pc was very knowledge and honest. I am 110 percent satisfied and will not be taking my computer problems anywhere else and I advise you to do the same if you want professional work.
VI
Victor Yakovlev
I had bought Galaxy tab 3, 10.1. from Texas Computer Service in August 2014, for $199 brand new, price in Walmart for the same tablet was $375. I am happy with this purchase, they also helped me several times with setting it up. Highly recommended
A
Anonymous User
great computer repair place, i bring my computer to them since 2006, i am happy to know they are also in copperas cove also, you got my business guys. Greets to Adam.
SA
Sam Price
They charge me for computer repair. Repair did not hold. Computer have same problem. They pointed to my credit card slips saying no refund. CON ARTIST. STAY AWAY
A
Anonymous User
Better never lose your receipt because if you do they will tell BBB you never dropped it off there and you wont get your laptop back! Diagnostic is not free either!
HE
Henry Ford
Awesome Services, Had taken my computer in to have some major upgrades done the Tech was very friendly and helpful got my computer running like a dream.
AR
Armando Neblina
Awesome computer repair shop. Their computer technicians really know their stuff and have a healing touch for computers.
ME
Melissa Knapp
Got my computer fixed quickly and pleased with results. Cove stores staff was friendly and reliable.
MA
mark lobaugh
outstanding service. would recommend TEXAS COMPUTER SERVICE for their prompt and efficient service.
A
Anonymous User
Great Service, Bought a Mac Computer from them, Its works extremely well, Highly recommended.
GA
Gaming with Milana
Love this place, they have been very knowledgeable and honest about my computer problem.
TR
Trevor Tidwell
Free Diagnostic and quick repair. Very happy with the service provided from this store.
MI
Mini Storage
they service our company on monthly basis, very professional
RA
Ray Smallwood
Alway get my computer and phone fixed there. Good service.
MA
Marion Barnett
Very helpful and reliable.
MI
Mike Salin
Decent place