SurePoint Self-Storage - FM 1103

21586 North Interstate 35 Frontage Road, Schertz, TX 78154, USA

Address:	21586 North Interstate 35 Frontage Road, Schertz, TX 78154, USA
Phone:	+1 210-617-3929
Site:	surepointselfstorage.com
Rating:	5
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 11AM–4PM

Location

Photos 43

Reviews 21

A. Rivas

Best customer service you could ask for! Pauline and Meghan have both been a pleasure to work with, and have gone out of their way to make sure that their client has been fully accommodated. The facility is brand new and kept in pristine condition. I would definitely recommend this location to others. The only suggestions to make this place perfect would be if the property offered a remote for tenants to access the gate to exit the facility (instead of having to use a code to exit the premises as well), and if they had planned to have the moving trucks unload on the opposite side of the building instead of the entrance where the business office units reside. Would help the flow of traffic, and keep the entrance and tenants vehicles from being blocked.

Jeff Owens

I had a great experience today at SurePoint SelfStorage in Schertz at FM 1103. I rented a unit last week and stopped by with a question. Both Steven and Scudder were very friendly and helpful. As a bonus, they helped me load some packages that had been delivered to their office into my car which was way more than I expected. Great customer service. August 7, 2017 - We visit this facility on a weekly basis and continue to receive top notch service. Everyone has always been friendly and helpful. Most recently, it was Steven and Jill. If you need a storage facility in this area, we definitely recommend it.

Sasha Espinosa

This place was more than what I had expected. We have a business office here and coming to this place everyday is lovely. The restrooms are always clean and smelling good. Nice to have a cup of coffee to help you wake up in the morning. Pauline is an outstanding manager! Always caring about any needs we have and great customer service. Thumbs up!! Secured place and great location near lots of stores and food places. We choose a great spot to our business and wed recommend this place to anyone needing an office space or storage unit. Keep up the great work Pauline:)

Mel anie

Moved to San Antonio last week from North Dakota and was a little nervous about finding a safe and easy to access location. This facility is great and Steven is an amazing resource. He was friendly and even remembered my name when I walked into the office. Excellent customer service skills and he went above and beyond to help us figure out some logistic problems with our truck. I cant say enough about how great Steven was. Definitely an asset to this company. Id highly recommend this place. Very safe location and again, fabulous customer service. Thanks Steven.

Reginald Turner

I rent a storage unit here for the last 12 months during transiting to a new home. Steven was great and courteous throughout my time here. This storage facility is kept very clean and the temperature inside is perfect. Steven was always very accommodating even when I was out of town on business and had to pay my rent over the phone. If you are looking for a clean and safe storage facility look no further. Call Steven, he will take care of you. Thank you Steven for the great service...

Becky Stewart

The customer service is amazing from both Pauline and Meghan! They are both very attentive and helpful. Couldnt ask for more. Additionally, this location is clean and very well maintained. It is very secured and easy to get in and out. I would absolutely recommend this SurePoint Self Storage location to anyone!

Peter Dulka

Pauline is outstanding as the manager of this storage unit. I wouldnt consider going anywhere else. Outstanding customer service. Its fun to just stop by and say hello. Thanks Pauline. Peter G Dulka Broker Owner, Peter Dulka Realty Inc Schertz TX

Tiffany M. Cook

The staff is very helpful and accommodating. I have had a storage facility before and had my unit broken into. This facility is very clean and safe. It may cost a bit more than most but it is well worth the peace of mind for your possessions.

Patricia Sanchez

Jill at Surepoint Storage on 1103 is a true professional! Has been extremely helpful and certainly a joy to speak to. Jill does not lack customer service skills...extremely approachable! Thank you for all that you do there!

Desiree Silva

Absolutely love this place! Pauline the manager went above and beyond to accommodate and get me the perfect storage on the spot. The facility has excellent security and very clean and well lit. Very good customer service!

Alyssa Maldonado

Steven and staff made it easy for me to make a decision on which facility to utilize. I dont mind driving extra miles because the customer service was excellent. Will most definitely recommend to others!

Kristie Hardcastle

Awesome customer service!! Pauline is the best!!! She is always helpful and goes out of her way to make your experience a great one! I highly recommend SurePoint Self Storage 1103 to anyone! Kristie

jan moen

Great Customer Service. Steven was very professional and friendly. Pauline was very courteous and professional. Great team. And thank you for the great customer service experience all around.

alcarp83

The customer service is one of the best I have ever received. They are very friendly & polite every time I call or come by the facility. Thank you for your service!!! Aaron C.

njohnsen19

Awesome storage!!! Pauline gave the best customer service Ive had in awhile. I will definitely be using this storage in the future as well

Sonia Troche

Love this place! Great clean and spacious facilities! Steven was super helpful, informative and has incredible customer service skills!

Pamela Foster

Great place for storing your personal property! Pauline the manager is great and extremely helpful and accommodating!

Jeremy Hutchings

What a great place to store your stuff. The customer service was excellent & the atmosphere was friendly

Priscila Fiala

Went in today for moving boxes and Steven was the best! We need more customer service like that!

Nalleli Nunez

Excellent customer service from Steven Puente! Very professional and well organized location!