B & S Automotive

Reviews 9

M.

M. Juarez

I have used this shop for several of my vehicles, service has always been superb. It is very evident the staff enjoy working there and the atmosphere is always welcoming. From the very first experience I was impressed. I am not one to use a mechanic shop however one afternoon my wife had called me at the office in a frantic about her van making a loud noise and she was scared to drive it. I left the office and rushed to her location. I had a meeting to attend that afternoon so I didnt want to start messing with it. She had happen to break down near B&S Automotive, with several shops in site I drove by to see which ones seemed more presentable about their shop. B&S was clearly the best choice, mechanics were laughing and carrying on conversation as they worked on there selective vehicles. Pulling up to the shop I spoke with the owner, his team was able to diagnose the problem right away and began to fix the problem. What was impressive is the way the owner had respect for his employees. They were about to go on lunch and he was very hesitant about asking them to work on my vehicle knowing it was their break time for lunch. He stated he didnt want to make them work on it until after lunch, it really was not a problem however one of his employees standing by stated they would go ahead and do it. To expedite the repair I drove off to procure a new alternator while they removed the old. My wife and three kids were sitting in my truck as they fixed it and before long my wife was off and running again. B&S is now my go to shop. I have shared with my office about my first experience and some have gone to get there vehicles repaired there and they too received the same service. I am grateful to have found this shop. I appreciate there profession and above all I appreciate m receiving a Christmas card from them to let me know that I am one of there valued customers.

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RO

Rob S

I have lived in the San Antonio area for about 6 years, and in that time have lived in Universal City, the far west side, and finally in Castle Hills. I mention all that because I have tried time and time again to find mechanics near me, for ease, since I moved out of U.C. However, I have finally just decided to always take my vehicle over to B&S in Universal City as they are by far the best mechanics. Not only are they incredibly knowledgeable and competent mechanics, I really like the way they conduct their business. Its important to understand that while sometimes you can pinpoint what is wrong with a vehicle, sometimes you are just going off the symptoms. In such a case Brett would lay out the issues, the possible solutions, costs of each, and which one he recommends and why. I do price check B&S each time I go there, and they really do offer you the best price. I just recently got a new car (hail finally did me in), but my prior vehicle was 20+ years old but it ran like a newborn thanks to them. They really do go above and beyond for you, and I have recommended them to family and friends. Reading the reviews on here its easy for me to understand why they have 5 star reviews and so many long time customers.

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HO

homeless productions

Just the facts Brought it in for A/C issues. Cost was somewhere in the 600 dollar range, receipt is somewhere, clutch assembly. Picked up car at night A/C worked good. I mostly drive at night/early morning. After a week or so I noticed the A/C wasnt getting nearly as cool during the day. Im a procrastinator and I work nights so it took me another couple weeks to get it back over there. Paid another ~70 dollars for a recharge. Again the A/C started doing the same thing during the day. After another couple weeks I called them up and spoke to the owner I believe. He said to bring it back in. I asked if i can get a comprehensive inspection of the a/c this time, since this will be its third time in for the same reason. He raised his voice, not yelling, more condescending, and said something like are telling me how to do my job now. I said "dude, dont be a dick." He laughed sort of and hung up! Great place. Recommended for women and children

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FR

Fred Ramirez jr

I have been to a lot of auto mechanics before but not like b&s automotive, I had a/c trouble with my truck and took it to Brett to check it out, first of all a/c is needed in Texas in summer, Brett got the parts I needed an fixed it right the first time, he was fair, honest, he was just a straight shooter no game playing around. I my self own a business and know you can please everyone, somebody has to complain, people think they can order parts on the Internet cheap but thats what you get cheap parts an trouble down the road, your vehicle isnt cheap so dont put cheap parts on it! B&S Automotive is the only shop for me. DONT BE CHEAP JUST GET IT FIXED RIGHT THE FIRST TIME. Fred.

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Arain McClain

My uncle recommended this shop when I needed my 2002 F150 4x4 worked on. I have taken it back twice since then, because they have always been fair and honest with me. I recommend this company when friends and family ask for someone to fix their vehicles, because they get it done correctly the first time in a timely manner. I have been taken advantage of in the past, and I am happy to say that this is the company that changed my perception when it came to auto mechanics.

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MI

Michaela Gilbert

They seem to have fixed the problem that I went in for, but created a new one worse than the original. Prior to taking my car here I was able to drive it, however as I was driving away I noticed a rattle. Long story short, my car is no longer safe to drive. And given the holiday I cannot take it back in. I decided to call and leave a voicemail. I called, the phone rang for a bit, then it automatically hung up. They have no voicemail. I will not be returning here.

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SA

sandra Cortez

As a military family, we traveled to many places on the world. We had many not very satisfying experiences on auto repair shops, to the point to be afraid to take our cars to do any kind of repair. Four years ago, we bought a truck from a veteran, he recommended us to take our cars to Mr. Brad owner of B&S. Mr. Brad is the most honest and kind mechanic I ever know. I should speak with you first at all, you always been very kind, sorry Mr. Brad.

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DA

daniel maire

I grew up working in automotive shops in Houston while going through school and know how easy it is to be dishonest in that profession. Brett at B & S is one of the most honest and diligent people I have met and has done a fantastic job on every one of my vehicles that I have taken to him. Price has always been reasonable and work has been done quickly. I would recommend (and have done so) to everyone who needs automotive work done.

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Doug Gore

I have been a B & S customer beginning in 1988. They have performed all the maintenance and repairs on all my cars and trucks; my familys cars, and I have referred many friends to B & S and they have all been very pleased with service, price, quality of work. They guys at B & S are very good at diagnosing the problem and fixing the problem the first time. I feel they are very fair with their pricing.

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