Address: | 201 E Aviation Blvd, Universal City, TX 78148, USA |
Phone: | +1 210-945-4495 |
Rating: | 4.3 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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John Moody
As you can tell by some of the previous reviews, some people just have an axe to grind and dont have much of a problem with stretching the truth. I first came to Glen around 2004. I told him that I only had $500 for the repair and asked for an estimate first. Upon leaving I wanted to kick my self for telling him my budget thinking that the estimate would not probably be $500. That afternoon I called Glen to find out the status of my car. I was shocked and felt a little guilty when he told me that the problem was very simple and that it would be more trouble to take the time to write up a bill then it was worth. He did not charge me for the repair. In the ensuing 11 years I have taken my car to Glen many times and he has always been very honest with me and has always come in under his estimate. Moll, his office manager is also the most knowledgeable lady in the automotive industry. She rocks. I have sent many friends and family to G&G and everyone of them are now very satisfied repeat customers. Glen will treat you right!
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Ericka Becerra
If something goes wrong with my car, I know exactly who I am using. Ive gone to G&G since 2005, and theyve never done me wrong. I strayed away one time and got ripped off by another mechanic, and I learned my lesson. Molly is so nice and considerate. Ive seen her sacrifice profit for the benefit of her customers. Example, my dads Jeep had some issues going on so he visited G&G, but then Molly informed him that his Jeep has had recalls. She advised him that he may not get charged if he takes the Jeep to the dealership. Sure enough, it was a recall issue and he had it fixed for free. She really didnt have to do that, and could have had the work done there for a price, but she went above and beyond. Ive never second guessed on whether or not they are giving me a legitimate service. After 10 years and 3 cars, they are still my one and only repair shop.
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BLAK IICE
They were very unorganized and could never get anything done unless we checked in every now and then and babysat them. The office worker was very lacking in automotive and parts knowledge. I found out from another customer that when we werent present, they would speak negatively about us and our vehicle to other customers even though, we were nothing but patient and polite with them. They, then proceeded to rub it in our faces that they were speaking negatively about our vehicle with other customers. We gave them multiple chances but theyve proved to not be worth our business. We will not be going back.
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Joshua easton
Had been taking my pickup trucks to this shop for years because I trusted them to do the job right; this is no longer the case, Ive had ac repair here that failed as soon as leaving the shop as well as parts that were taken off for repair not re-secured properly onto my vehicle. I have also had suspension repair done at this shop that within 2 months failed and am now told that it needs to be done again. I will not be returning to this shop again an would recommend others to find a different company to do business with before trusting this shop to do even the simplest of repairs.
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steven bullen
Went there on the recommendation from my brother in law. They replaced the air conditioner system, two months later a magnet in the compressor melted, they replace it again, less than five months later it seized up an blew the fuses, they replaced it again and I was charged almost four hundred this time. Well, it has stopped working again, but I will no linger take anything to them to be fixed. My brother in law no longer takes his vehicles there as well since he had to take his truck to be repaired some place else after taking it there to have work done.
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Jeff Ingram
I had G&G replace the fuel pump on a 2001 Mustang and replace the timing belt, water pump, value cover gaskets and repair the A/C on my 2001 Villager. I had dealt with Glenn before and found him to be honest and reliable. You can expect quality work and you dont have to worry about being ripped off. My vehicles are older but in great shape and I intend to have G&G maintain them as long as possible. Highly, highly recommend!
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Danielle Meloccaro
Outrageous. I have been calling around all different auto shops to get a valve job on my 91 Mazda B2200. Every shop I have had quote me said top price would be 300 or 400 dollars, and G & G auto tried to tell me 3500! I dont think so, will never go here and will never recommend this place to anyone. Ill be recommending Main Street Garage where the guy actually had a Mazda B2200 and knew what he was talking about.
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Anonymous User
Glenn knows cars/trucks and customers. He is a professional who is concerned about the quality of work he performs. Does he go by the book, yes, does he know when the book is wrong, yes and he will fix it anyway. Fair price and keeps the customer informed and only does the work required.
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Hicks Jeff
They did a great job on my Honda Civic over a year ago. Timing Belt, all other belts,. and 2 engine mounts. Very fair price and they showed me all the old parts. About to go see them today again for a bigger problem. I hope they can help. Input Shaft Bearing. :(
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Erick Becerra
I been taking my vehicles to G&G for 9 years; this place is great and friendly; the staff is awesome and will talk to you like a regular person; very trustworthy service and would definitely recommend to family and friends
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Rob Cerasuolo
My folks have trusted this shop for years, and so do I. Normally, I go to BBB-listed shops; IDK if G & G are listed, but if theyre not, they should be. Theyd be the only non-listed shop I would trust.
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Cody Humphrey
Ive had to utilize these folks three times and have had nothing but great experiences! Efficient, affordable, honest, and quality work! Love this group!
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Michael Willms
There is no better place to get your car worked on Excellent is what they mastered when it comes to prices, automotive, and service.
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Anonymous User
Fast. Reliable. Good customer service. Wont go anywhere else
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Sharon Wittenauer
A truly honest mechanic
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Jay Greathouse
Great people.