US Post Office
| Address: | 316 N College St, Waxahachie, TX 75165, USA |
| Phone: | +1 972-937-4145 |
| Site: | usps.com |
| Rating: | 1.6 |
| Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 10AM–12PM Closed |
Location
Photos 1
Reviews 15
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Kesha Montgomery
So its understood they DONT answer the phone, but I would say my last experience with them put me on edge. I have given them numerous chances, but they make the same mistake over and over. I still am not receiving mail, that they are saying is being delivered! I do count on there services so I am very disappointed in this postal service, and also some of the staff. Ive called countless amounts of times on many different occasions. I go into the building and wait at the service door for some mail that may have been returned. When someone decides to come out theres this guy who asks what you want, and off the top of his head gives you an answer and wont take any effort to look. Hell shut the door in your face whether your talking or not. Very rude! This is my first public review and I hate it had to be for my own neighborhood USPS.
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Jack Ryan
Pretty much this post office never shows up at the same time everyday to collect and distribute mail. Sometimes its not at all. Like today. I put out going mail in the apt box and its still there. Plus they miss delivered my neighbors mail to me. It was a bank statement. Pretty scary. But what really irks me is that they dont pick up outgoing mail. I mean how hard is that to remember? Drop off and pick up. This post office sucks. And they only seem to be getting worse and worse. They used to deliver and pick up like clock work at 2 pm. Now our location doesnt see them till 6p or 7pm and some days they dont show at all. And we get double mail and pick up the next day. They probably think no one notices but I send mail daily so I do. I rely heavily on usps and they suck.
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Gabi Uveda
They are so bad they dont even deserve a single star. Thats just the lowest i, could go. They are terrible and rude. I went in today and noticed their little service door which is said to be open from 7:30 am to 8am. It says to ring the bell for service. So I did. I had been there since 7:39 am and I rang the bell at 7:50. I kept ringing every minute and they opened the door at 8. The man who opened it just stared at me and I told him I needed a stamp because that was one of the services rendered. But he told me to wait until the service desk opened and he closed the door in my face. Just very rude.
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William Miller
I order 3 day shipping from USPS 11 days later i find out my package is in Crandall tx wich i live in waxahachie tx i ask Crandall when i will recive my package, im told next day. 2 days later still no package, rude staff when you ask staff about package they only complain about the job they are getting paid to do and how many packages they process every day, im like really i only called about mine! Idiots hateful hope it shuts down from now on i will use noone but fed ex or Ups I get my stuff on time U.S POST OFFICE SUX,,
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Angie Carroll
I had a package that was sent to fedex fedex sent it to the post office they sent it out for delivery. The mail lady scanned it as not a good address while she was sitting in front of my house is what I was told by the Waxahachie post office. It has been sent back to the shipper. This isnt the first time she has screwed up mail. I have filed a complaint with the post office before about her, now Im filing a complaint with usps not messing with this post office anymore. This post office SUCKS!!!!
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ann seabolt
I am giving 1 star because cant give none. I have lived in Waxahachie since 1970 and up until about 6 months ago have always had pretty good delivery service. All of a sudden I am getting other peoples mail and they are getting mine. I had a person from down the block bring a very important piece of mail to me that was misdelivered. A very important tax information piece of mail that should have reached me by now is missing. What has happened to the post office here.
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Levi Bulls
The postal service is absolute cancer. My package was supposed to be delivered on a Saturday and when it didnt arrive, I checked the tracking and it said "Undeliverable as Adressed" and of course the post office is closed at noon on Saturday, so I couldnt go get it and theyre closed on Sunday, which is the day I had to leave for a trip which I needed the package for. Will definitely be using FedEx next time.
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Melinda Estes
Service is horrendously horrible if not just plain rediculous i mean most of the employees are over 90 then the younger ones are at best uneducated if not just plain stupid but look at the rest of waxahachie i mean id rather have the post office workers on the police force and the worthless cops should work at walmart then maybe things would be a little better in this toilet of texas..
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Collin Woodson
This postal service is just down right awful. This is now the 3rd occasion I have been given notification that a package has been delivered with no package to be found. And even worse, everytime Ive called, this group of employees thinks its OK to leave the phone off the hook. Ive gotten nothing but a busy signal everytime this has happened and now Im going on 2 hours!
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Angeleesul
If you try and call, they wont pick up. You have to call like 3 times. When they do pick up they will have an attitude with you even though you arent. The guy was talking down to me like Im a kid. I live in an apartment complex and they put my $80 phone case in someone elses mailbox. Thank God they brought it to me or I wouldnt have one.
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Jrjw Jackwall
Always getting other peoples mail. A card supposed to come to me for my birthday that had cash in it went missing. My apartment manager finds my mail on top of the mail boxes cuz other people get my mail. And I get my mail shoved in my front door cuz other neighbors get my mail and are nice enough to hand deliver it to my door.
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Priscilla Ellington
"Guaranteed delivery" today, one item was delivered and soon after the other was marked "carrier not able to make it to your front door"... not able to carry a 2lb box, 20 feet to a door, that isnt blocked? Im calling that a lie, laziness, forgetfulness or combination of the three.
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Kayla DuBose
you need a second line to the office. I have been trying to get a hold of someone for an hour and everytime i call its busy. Not only that but ive been waiting for my package to arrive and when i check the tracking it says it was suppose to be here 2 days ago and still no pavkage.
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Katie Tedford
Weve lived here since July and has never had a problem until now. Weve been getting other peoples mail & our new mail carrier drives backwards pretty fast down our street just to deliver mail. Weve been waiting for almost 2 weeks for a letter that should have been here last week.
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Rodney Peyton
Called me and told me my package was going to be twice the price and then when I checked on my shipping software and found out they were wrong, they wouldnt answer the phone. I called over and over so now my customer is going to have to pay the difference or they wont deliver!