US Post Office
| Address: | 3501 Gus Thomasson Rd, Mesquite, TX 75150, USA |
| Phone: | +1 972-682-5617 |
| Site: | usps.com |
| Rating: | 2.9 |
| Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
Location
Photos 1
Reviews 10
SA
Sarah C
Waited on USPS Services hotline for over an hour trying to locate two packages with individual tracking numbers. The services hotline in no way reflects my opinion on the store and my personal matter, my package was lost due to my own error (proper communication with the seller directly). After speaking with a gentleman via the services hotline he informs me that my packages are actually still at my local USPS site and I should contact them to speak further on the issue - I might be able to pick them up personally and forego reshipping to the proper address. I called. And called. And called. If the one line they have available to the store wasnt outright busy it sounded like they were receiving a constant flow of faxes. They need a dedicated line to incoming customer calls if that was indeed going on. I spent thirty minutes calling trying to get through to no avail. Ive never been able to get ahold of a representative at this particular postage office. This isnt the first time this has happened which is the only reason I feel the need to voice any sort of opinion...
ST
Steven Laporte
Waiting to get someone to answer the phone is like trying to talk to Jesus Christ in person. Impossible. Mail couriers never knock on your door they just leave a "sorry we missed you slip" and take off like lightning. These people dont care about anything, and they get paid well not to. A sorry excuse for a service.
JO
Jonathan Lawrence
what is up with the phone service? It rings and rings. Someone picks up and hangs up. or they pick up and leave you on hold without speaking. or they just keep the phone off the hook. Way to go government employees. Keep America strong. No wonder FedEx and UPS are dominating.
AU
Autumn rayne
They cant find my package its been three days and its getting ridiculous I wish theyd give me there mail so I could hold it and not tell them whats going on and ignore there calls some of the rudest SOBS I have come in contact with
DE
Derek Adair
I go here very frequently, the employees are always helpful and quite expedient. EVERY once and a while i get this one dude who is a little slower and kinda mumbles, but pretty easily the best post office around.
NO
Nora Roxy
This office is much better now then it was about 5 yrs ago. They are not crowded any more and I actually can use them in the morning before work - no need to take a half day off to send something.
CO
Courtney Cain
No one anseered my calls. I called about my mail more than 20 times for two days due to not having a way up there to check myself.
PA
Patrick King
Perfect location thank you always a clean building great job
AI
Aims xo
They are not helpful at ALL. Never pick up the phone.
JO
jorge padilla
I us like it