Snelgrove Travel Center

Address:	145 W Gentile St, Layton, UT 84041, USA
Phone:	+1 801-544-1800
Site:	snelgrovetravel.com
Rating:	4.5
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 10AM–4PM Closed

Location

Photos 67

Reviews 5

Aimee Cooper

I wanted to thank you for all you did for me for a ABSOLUTELY WONDERFUL trip to Jamaica! I honestly had the time of my life! The Riu Ocho Rios was very French and feminine, but I loved the beach there! It was sandy, long and wide, which made for great strolls at night and fun walking as far out as possible to explore during the day. The service was great at the Riu too. Everyone was very helpful in making sure I got where I needed to go safely. I was also surprised with not just one, but two, birthday cakes in my room, ha ha - this was a really nice gesture. The food overall wasnt too bad either. I also liked how close the Riu was to Dolphins Cove and Dunns River Falls, both of which I did. At the Dunns River Falls I didnt realize I would be hiking up where the water fall comes down - silly me thought I would be a hiking trail along side of the falls, sometimes getting wet. Had I known I would be walking up the actual falls I would have brought just water shoes or bought some at the hotel or on the beach for $10. The water shoes could have been a fun souvenir. I took my hiking shoes and Im glad I had shoes with a little traction. They did get soaked, but worked out just fine. Dolphins Cove was a highlight! My brother and his family were on a Disney cruise and stopped in Jamaica so I met up with them there. I looked into online bookings before arriving in Jamaica, but ended up booking the cheapest excursion through the hotel when I arrived - which happened to be cheaper than what I would have booked online. When I got to Dolphins Cove I was able to upgrade for only $30 to the Royal experience, which saved me over $100 if I booked through the hotel and over $150 if I would have booked it online. I guess I got lucky. Another highlight was experiencing the Luminescent Lagoon. I felt like I was in Avatar! It was purely magical. I also LOVED the Reading Road trip and visiting with the children. I would recommend filling a small, older suitcase with books and schools supplies and just take it and leave it at the school. When we got to the school things werent as organized as I thought they would be, so if I were to go again I would take the reins with the principal and teacher, organize the volunteers and students into small reading groups to maximize our time with them and make it more productive. Spending time with the kids was something Ill cherish for years to come. Seeing the school, meeting the teacher and principal and seeing more so how they live was a definite highlight. PS. It was super hot and humid with no air circulation so plan/dress accordingly. Jamaica welcomed me to my 40s beautifully and Im so grateful for you and Snelgrove travel that helped me pull it off safely. Thanks again for a memory of a lifetime!

David Cline

I want to preface this review by stating that this is the first negative review I have ever given. 2 months ago, I was getting married and for the first time in my life, decided to use a travel agency. Over the course of a few days while working with the travel agent, we found an all inclusive resort in Mexico and booked it for $2,300. Later that week, we got married and went to check in for the flights for the following day. I soon realized that the agent booked us out of Houston Texas instead of Salt Lake City. Throughout the entire conversation, not once did Houston Texas come up. In fact we talked a lot about Salt Lake. I immediately tried to contact them and after hours and hours on the phone, they gave us 2 options. Pay an additional 1000 dollars more for new flights out of the right city this time, or cancel and get 700 dollars back of the 2300 we paid, and on top, have no honeymoon. Neither options sounded good, so we decided to dispute the charges. The sole purpose for using a travel agency is to avoid mistakes like this, which the agent admitted verbally to me was hers. 2 months later, they are still fighting us. I didnt want to write a review about them until it played out, but we just got a letter from American Express essentially saying that the travel agency vindicated themselves of any blame and inferred that it was our fault. I would recommend you book your own travel, or find someone else.

ron lee

Been putting off till now writing a review for my favorite Travel Office. My first experience with Snelgrove Travel was about 10 years ago for some Disneyland tickets for the family. Now outgrown Disneyland. Wasnt until last year that we used Snelgrove Travel again, but this time it was for a trip with my 6 friends and neighbors to Kona, Hawaii. We planned to go around Christmas, but my travel agent Richard suggested we changed our dates to early December if possible to save $$$. What a great suggestion because our package price dropped by $386 per person by switching dates. We loved the Royal Kona Resort. At $788 for air & hotel is was a good deal. its nice to have a human to talk to in order to book this stuff. I never write reviews (and never did on previous trips) but I just got back from a 7 day Mexico cruise and a loved the unexpected upgrade from category 4A to 4C. This trip was booked with Rosita. Great service once again. Thanks Snelgrove Travel for a great deal on the cruise. Thanks for telling me to fly into Long Beach instead of Los Angeles as well.

Lauren Davis

I had such a great experience with our travel agent Pat! She was so helpful and I felt she was genuinely excited to give us a great travel experience. We used her to book our flight to Kauai. We stayed 2 weeks on the island. She checked prices on rental cars, our beach house, and made sure we knew of all the great local places to eat. I generally book online, but I was certainly impressed with using an agency. She found flights cheaper than the ones online, and they were more direct, which meant less layover time (which is fantastic because we have small kids). I also knew that she was well traveled because she knew all the best places to snorkel and the beaches that would be less crowded. Tips like that are small things that I havent gotten from an online experience and they made our trip so perfect and personal. We didnt land wondering where should we go? What should we do? Where should we eat? I wasnt left googling the best places to see.... because it was already mentioned to us by our agent ahead of time. I would completely recommend her to anyone!

tyler bentley

First used Snelgrove Travel 15 years ago for my honeymoon and then lost track of them when they moved a few years back. I found them once again with a Google search of "travel agencies in Layton" and they came up. We just got back on August 1 from a 4 night all inclusive vacation to Cabo San Lucas. Stayed at The Holiday Inn Sun Spree resort. I speak for the other couple when I say that a good time was had by all. This was another positive experience with Snelgrove Travel. After they sent me a quote I pointed out it was a few dollars cheaper on Expedia Snelgrove Travel lowered the price. Plus the Snelgrove Travel customer service with Richard & Pat was fantastic. Everything on time and on budget from Snelgrove Travel. On the return flight on Delta Airlines the flight was delayed & seat assignents got screwed up. Cant blame Snelgrove for that. If going to Cabo San Lucas we recomend the Holiday Inn Sun Spree Resort. Good value and service.