United States Postal Service

Address:	320 Pine St, Burlington, VT 05401, USA
Phone:	+1 800-275-8777
Site:	tools.usps.com
Rating:	2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–1PM Closed

Location

Photos 5

Reviews 11

Sarah Elizabeth

Terrible experience! I called politely asking about a missing package and the guy was completely rude, impatient and just plain disrespectful right off the bat. As the conversation continued his voice became elevated and he even went as far as to blame the problem on me (the customer!!); meanwhile, still missing my package because it had never been delivered to my door as the website had stated. This is by far the worst experience Ive ever had with US Post Office in Burlington. I sincerely hope that the employees realize that they are there to help callers and not belittle them. Completely disgusted and I will be spreading the word...but no need to do too much spreading since most people in the community agree that this station lacks professionalism, competence and respect.

absolutexiro

The supervisor Jason at this location cant seem to train his staff properly. We have a daily pickup scheduled that at our business at the same time for years, and the regular guys know that. But whenever there is a different employee covering they always end up arriving either too early or too late for pickups. When I ask the replacements why they arrive in such fluctuating times, they always state that their supervisor keeps messing up their pickup schedules. Ive spoken with Jason on multiple occasions, and every time Ive found it hard to have discussions with him without him pointing fingers at something else.

Li Ling Young

True, this is not a post office store front. Adjust your expectations accordingly. Although you dont always get a warm welcome from these folks I have found them to be competent and accommodating. I go here to pick up live shipments of chicks. They know time is of the essence so they call me right away and have always been available to hand the chicks over. Better than average service.

Becka Reyome

I wish i could give 0 stars but there are two gentlemen there that are very kind and helpful. The rest of the workers there, however, especially the women are the most disrespectful, unpleasant, and argumentative ive ever seen in any establishment. I commute an extra distance so that i can avoid them. Its a nightmare. House of negativity.

Fartun Abdi

I have called them today to ask about a missing package that was supposed to be derived to another state but my package is still in Burlington and its has been a week and still havent been derived and that guy is so rude he hang up the phone on me and I hope they learn how to respect their customers and some of the staff need to be fired.

Ian Flynn

Called in today and spoke with Allen. He was super helpful, and patient in dealing with my spotty cell phone. Just wanted to give him a shout out since all of these other reviews are horrid. Glad to know theres at least one person there thats happy to help the customers! Thanks Allen.

Tyler Struss

The customer service is handled poorly. Information is not accurately communicated, and their representatives are far from respectful individuals.

Taylor Jones

Terribly unfriendly and unwelcoming man working the front. Didnt get his name, wish I had. Unnecessarily rude and judgemental.

Lincoln Hayes

Not a real post office! Its a distribution center for the mail trucks. Please label it accordingly on the map.

kawksw

This is a why the Post Office is tanking

Chris Lynch

Friendly and fast service!