Address: | 211 US-7, Rutland, VT 05701, USA |
Phone: | +1 802-773-4600 |
Site: | shearerhonda.com |
Rating: | 4.3 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–5PM Closed |
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Daniel Burns
I have never been more disrespected and lied to. I went to buy a Subaru BRZ from them used. I got my finances ready and went to show up to finalize. I brought my father to be safe. We found that one fender was not painted on the inside on the passenger side but the driver side was so it was replaced. Again salesman said he didnt know about that. We asked for the car fax. They said there wasnt any accidents. I looked at the report. Engine replaced (which the salesman said he didnt know, so he dosent know the history of the car?) There was a puddle of oil on top of the block under the intake manifold right after it was detailed. They lied and said he had a body kit. Body kit and only replaced one fender? It was in an accident. What the worst of all is the odometer did not match because the new engine. They had no awnsers to any of these question. Michael g and Jared both came out and said the engine blew because he didnt do his oil change. There is so much wrong with the whole situation. The attitude they had pointed for me to believe they knew these issues. They had the car fax and neither knew about the engine replacement till I pointed it to them. I do not recommend anybody use them for any kind of service let alone spend there money they earned to be lied to.
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Rodney Dranger
I bought a used 2006 Honda Insight last August with 24,000 miles, and because this car is hard to find especially with such low miles (they stopped making them in 2006), I came all the way from California to get it. I took several weeks driving it back to San Diego, and all went fine . Then a few months later,the IMA light and check engine light came on. I was told at a local Honda dealership in San Diego that it needed a $3700 hybrid battery replacement. I called the General Manager at Shearer Honda, Kevin Bowie, and within a few hours he had talked to an area manager and the Honda Dealership in San Diego, and in a few days the battery was replaced with Honda covering 90% of the repair cost. Even though I had had the car for about 5 months I felt that Shearer Honda stood behind the sale of this car. Thanks again for your speedy resolution. If I lived in the Rutland area, Shearer Honda is where I would buy my next new or used car.
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Thomas Alden
Back in the year 2010 I found myself in a terrible jam in my life,my Dad had fallen very ill,I myself had lost the place I was living at the time and I had no car at the time...I was and still is working full time...I explained my difficult situation to the General Manager Kevin Bowie and he was able to find a used car within the perameters of my financial situation and I was able to expand my work opportunities and find a place to live..The service that I have had to get on my used car has been done in very good fashion...If Kevin and the other friendly people of Shearer Honda had not been as kind,flexable and responsive to my needs I dont know how I would have made it through these past couple of years.I continue to do business and will do so for as long as I live in Vermont!!!!!!
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Leslie Davis
Have recommended Shearer Honda for years. I love that you can buy a used car and get certified warranty for length of your loan! Have had 2 friends plus my Mom buy here, because of my great experience! Most recently I was in Rutland, heading home. ..and lost my brakes! Although they were busy, Ed fit me right in! When they found the problem ( broken brake lines)...Tim and Ed took me in the garage so I could see issue 1st hand. After quoting 1700...imagine how happy I was when it ended up being 300 dollars less. Its hard to find honest dealerships, or mechanics, but Tim took the time to be honest and explain exactly what he did , and how he fixed an old part instead of charging me an additional 300. Keep it up, Shearer! !!! Great customer service!
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Anonymous User
When it comes to finding a new car some dealers can really sour me on humanity with their slimeball tactics. No so at Shearer Honda. From the start there was no pressure, just very good salesmen who knew and believed in their products. On my first visit I asked about the Element since I have several large dogs. Jared, the salesman, never asked for any info like my address and phone number (so I could be hounded later), he just walked me thru the vehicle in a very easygoing, yet thorough manner. When he was done I knew a LOT more about the Element than I had found online. These folks are real pros, and I wouldnt hesitate to recommend them.
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Gary Palmieri
I live in Maryland and my daughter attends Green Mountain College and uses my car while shes in school. When it broke down and this dealership was the closest repair place available i shuddered to think how badly we would be taken advantage of. To my complete and utter amazement they limited the repairs instead of adding to them,had honest discussions with me over the phone on how to best remedy the situation TO MY BENEFIT! Car runs fine now and I have changed my opinion of car dealerships.....in Vermont! Thanks Mike Jensen and Mike Senecal for your honest and ethical treatment of me and my daughter.
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Heather Barnard
This was our second vehicle purchase from Shearer Honda; the first was in 2007 and although theyre not the closest dealership to our house, there wasnt a question about approaching them for our most recent purchase. Our salesperson Mike Hosley was honest and great to work with, and has always seemed genuinely interested in helping us find the car that is truly the best fit for us, rather than pushing the one with the highest price tag. We know well drive our Honda for many years to come, but already know well go back to Shearer when were in the market for another!
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Anonymous User
Shearer Honda and I do not get along. I bought a 2003 Honda Civic and within a month my alternator went, and when I presented the VIP card that I was given, I was told that it was given to me by mistake and that they would not help me in any way. Not only have I had complications with my alternator but my gas door broke and my lock to the drivers side door. This was all within the first three months of owning the car. I am not at all satisfied with their used selection and I feel taken advantage of. Really not a fan....
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Wendy Jane Sichel
I had a very good experience shopping for a car at Shearer; the atmosphere at the dealership was pleasant and relaxed and the salesman was friendly without being pushy. Both when I first came for a test drive, and then when I came back to buy a pre-owned vehicle, the gentlemen who helped me were patient, courteous, and took all the time necessary to cover any questions or concerns. I am very pleased with my purchase and would recommend Shearer Honda!
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Jocelyn McDonald
Shearer sold me a car in 2009, no pressure, no gimmicks. I would buy a car there again next time I need one. Ive used their service department since to take care of both my Hondas. I get great service. The staff know me and go out of their way to be considerate and helpful. My cars have been very well cared for at Shearer. I am confident that they are honest and experienced at repairing and maintaining vehicles.