Address: | 1701 W State St, Bristol, VA 24201, USA |
Phone: | +1 276-669-5238 |
Site: | cowansauto.com |
Rating: | 3.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Nathan
Cowans has worked on multiple cars for me over the past three years. While their staff is helpful and does a fantastic job diagnosing and repairing problems Im noticing a trend with the quality of parts and longevity/side effects from repairs: -Head gasket repair job-- while the car no longer overheats, it now has an oil leak and burns oil. -Complete (front/rear) suspension replacement-- Within 13 months a front sway bar was already broken. I will say that Cowans graciously replaced the sway bar. However, since that additional replacement the issue has resurfaced. -Alternator Replacement- eight months later I find myself replacing said alternator. Again, these guys are great people and mean well-- I.E. theyre not maliciously trying to rip you off-- still, Im concerned at the trend of quick-failing replacement parts used on my vehicles.
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Jason White
I was told, "You should just take your shi* and go the fuc* home!".... My AC pressure was too high, so Cowans offered to remove all refrigerant & refill to oem standard. Now the AC pressure is even higher. When I confronted them about this, the mgr was explaining what was happening when one of the workers puffed his chest out &said, "You should just take your shi* and go the fuc* home!". This review would be a 1 were it not for the mgr, who apologized & explained my cars situation in more detail to me. Not happy, but it seems the work performed was on par with what youd expect from an auto mechanic.
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Brandy Johnson
I had an issue with my car. Took it to Cowans and they ran a diagnostic check with their machine. They were able to figure out what it was and fix the problem. Not only was it fixed but it was done in a timely manner so I could get back to my long list of things to do. Thanks for the great service. Super friendly!
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Tiffany Jones
I highly recommended Cowan automotive! They are the fastest, friendliest and hardworking fellas around! Thank you to staff and owner for all your hard work and dedication!
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K
Love Cowans Automotive! They always fix the issue and are honest men. I highly recommend them for all your auto needs! There is no better shop out there!
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Bris Town
"cowans" auto repair will over charge you for their substandard work, take your car to a dealership its cost you less in the long run
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Fay Elsdon
I would highly recommend Cowans Automotive to solve and repair issues on your vehicle. Honest, fair prices, and good work.
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Anonymous User
Outstanding service! Prompt and professional. Quality work and reasonable prices. Who could ask for more. Thanks Cowan!
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Joseph Cox
Said on the website transmission repair and replacement. I was told "we dont do that here, click."
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Katelin Elizabeth
Very knowledgeable technicians and great service