C & R Auto Service

1136 E Market St, Charlottesville, VA 22902, USA

Address:	1136 E Market St, Charlottesville, VA 22902, USA
Phone:	+1 434-293-3408
Site:	candrautoservice.com
Rating:	3.5
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 8

Reviews 15

Melly B.

So before the even looked at it they left a message at 7:49 a.m. that I would just have to take it to a dealer. So then I called and tried to request the paperwork from the person who works there, who replaced our PCM, and the front desk person was rude and wouldnt even let me finish a sentence. I need that for the next person who is going to try to fix my van or at least tell me if the part is under warranty, if not then basically it isnt even worth the money needed to fix it....... But he was going to at least check for me which is more than the person who replaced it did!!!!!!The last thing I need with dealing with everything on my plate is an attitude from someone. Youd think if you fix someones vehicle and charge them $700 for the repair plus $400 in additional repairs, that if its not running good less than a year since that person fixed it, that theyd at least try to rectify the issue and at least take a look or provide the paperwork so someone else can take a look and see what they can do for us. But no. They didnt. And they wont. Why cant I just get the paperwork from my repairs?? Mind you, were a fixed income family, with three very special needs children.

Judy B

A place you can trust and count on. I don’t usually take the time to write reviews, but because of the top-notch service I receive from C&R, I feel I must. I have used C&R to service all my vehicles for over 8 years. I love that it’s family owned and a place that I can trust. From the moment you call to make an appointment or when you drop off your vehicle Kim is professional, courteous and friendly and always scrambling to find parts that the mechanics need. The service from Richie and the crew is just outstanding, be it an oil change, tune-up, state inspection, new tires/brakes/muffler, etc. On a couple of occasions I’ve dropped off one of my vehicles thinking something major was wrong only to be told a belt needed to be tightened or it was some other minor problem. The work is always dependable, at affordable prices and always done when promised (if not before).

Gayle Davies

I had what I thought was a transmission problem. As a single Mom, I checked with my guy friends for their recommendations on where I should take it. All said definitely take to a transmission specialist. One said, "The one on East Market". So I went to C & R, nervous that I might be pegged as someone they could get one over on, should they be inclined. Couldnt have been farther from that! They were super friendly, immediately determined it was NOT a transmission problem, which would have cost $4500-5000. Instead it was the rear drive shaft that needed to be replaced. Cost for new part, $1200. Kim and especially Richie bent over backwards to find a used part that was in good condition. Got one for $300. They saved me sooo much money and gave great service all the way. Many will hear me sing their praises!

Anonymous User

Was referred to C&R for a transmission problem involving a bad sensor in my jeep. Mechanic looked at it for 15 minutes and determined that it was not the sensor, but was rather a burned out second gear causing the problem which would require a transmission rebuild (cost of ~$2100-$3000). Took it someplace else and they repaired the sensor (cost of $375) and the car has been working fine ever since! While the people there are friendly, just make sure they are really looking into the problem and not just assuming every transmission problem needs a transmission rebuild!

Ethan Critzer

I took my car to them with a transmission problem. Left it with them at 7:30 am. Heard nothing till 4pm. Then I was told that I need a whole transmission replacement. They had no details as to what is so wrong with my transmission but it needs a replacement. They quote me 3500 for a replacement. Long wait,shady business practice. Only thing nice about it was the lady at the desk. The rest of them....well they should just be working on lawnmowers for all I care. User beware!!!!!!

bill emory

Friend passing through, en route from Brooklyn to South Carolina to care for his mother whod just had a stroke. His transmission (98 Honda Accord) slipping like mad, huge fluid leak. C&R responded with grace and mercy. Fit him into their schedule. 100% fixed his problem. Reasonable price. Great attitude from front and back office. Good shop. Highly recommend.

Shannon Jones

It is so rare to find an auto shop that is more concerned about customer service and "doing the right thing" than they are about making a buck. C&R patiently answered all of my questions and did not take advantage of my lack of knowledge. They were straightforward and honest. I will definitely go back! Thank you C&R!

Agabmut

Went in for inspection knowing some work needed to be done to pass. Very friendly and fast service. Warned about replacement needed soon but not pressured to do so. Had them do the work replacing front brake pads work was done quickly. Very happy with service and will use C&R Auto Service again.

Michael Holroyd

My cars transmission was dying. They had a look at it and offered $2600 to replace it; more than I could afford unfortunately. They needed me to move my car from their parking lot a couple days after (or be charged $30/night), but on the upside they didnt charge me for looking at my car.

Spencer Mahanes

I had them put wheelbearing and bushing in my ford and less than a year later I had to go get new ones put in again because they didnt press them in properly. Would never recommend them to anyone!!!

Winn Collier

Immensely honest. At least 3 times, theyve talked me out of work, saying it didnt need to be done. When they say it needs fixed, take it to the bank.

Tricia Kelley

Great family owned car shop. They are friendly, courteous and clean. If you need your car fixed, try C & R.

Joe Liao

Charged me 39 bucks to just listen to my transmission and pull the codes from the check engine light...

Brandon Barrett

Ive always gotten great service at a reasonable price! Pleasant and patient staff.

Randall Cash

Wonderful people to deal with! Very trust worthy!!