CubeSmart Self Storage

791 Germanna Hwy, Culpeper, VA 22701, USA

Address:	791 Germanna Hwy, Culpeper, VA 22701, USA
Phone:	+1 540-825-3437
Site:	cubesmart.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 61

Reviews 9

George Colwell

Fellow Movers, and Storage Users, As a fellow Storage User who has moved and stored items numerous times in Pennsylvania, North Carolina, Virginia, Florida, Texas, and Connecticut, I can honestly tell you that the staff ( Cindy Barbare and Connie Critchfield) at CubeSmart at 791 Germanna Hwy, Culpeper, VA 22701 are the best, most helpful, professional, friendly and just good honest people in the Storage Business. They both deserve a Gold Star and Raise for their hard work on my and my Fiancees behalf as far as we are concerned. I am in the process of moving my 4 Bedrooms (for 5 Grandchildren), Living Room, Family Room, Dining Room, Office, and Garage full of belongings from the Richmond, Virginia area to the Central Virginia area. I have rented 3 10 X 20 storage areas from CubeSmart at an excellent competitive price at a facility that is surrounded by security fence, combination lock entrance, and security cameras on 24 hours a day. All three storage areas were clean, neat, in fine condition with good working locking mechanisms. The process of obtaining the 3 storage areas was very professionally handled by Connie Critchfield with Cindy Barbares Management and assistance. Connie and Cindy went beyond the norm by taking me to the different sites, and allowing me to choose the right ones for me and my Fiancee, at least in my mind. Initially I chose the wrong ones for the type of storage we needed. However, as Fiances are want to do, I was summarily straightened out on the correct ones to rent. There are cost effective storage facilities, and there are practical storage facilities based on specific needs of the folks doing the storing of their personal belongings and valuables. Connie and Cindy were very understanding on the need to switch for more appropriate storage based on my Fiancees requirements, and their off site Management agreed. The switch to the current 3 sites that we now have went very smoothly before we ever arrived with my belongings. Connie even came around a few times on her electric Cart to make sure we got moved in OK on a Sunday, and sold us some plastic mattress and box spring covers to protect them from damage and soiling. And, Connie was very friendly and personable with my Fiancee as we loaded the first of the 3 storage areas. I would definitely recommend anyone storing precious belongings in the Central and Northern Virginia area to consider the Five Star CubeSmart in Culpeper, Virginia, and ask for Connie Critchfield, or Cindy Barbare to assist you. Best wishes to all on your moving and storage needs. George Colwell Northern Virginia

charles Weadon

My husband and I rented a storage unit 3 years ago when we had to move to Florida. Unfortunately, due to serious health issues we havent been able to travel and make it back to Va to collect our belongings. Over the years we have had some financial issues as well, and have fallen behind in payments from time to time. Your manager Cindy has always been so helpful and diligent with keeping in touch with us, and working with us to keep our possessions safe, and secure. I cant express enough how wonderful Cindy has been working with us , doing everything within her power , and going above and beyond, to ensure we keep what we own. You have a rare gem in your employment. I have been in management for over 25 years, and I would steal her away if I could. I look forward to continuing our relationship until the day we can travel home again to finally empty our unit, but until then, I know it will be taken good care of.....Cathleen Weadon

Ebony Higgins

Ive used this facility for over a year now and up until this year I was happy. For months now Ive had to call to make payments instead of making them online because they said they were switching systems and were working out a few bugs. This has went on for months now and it still isnt fixed. I was told two months ago by management the problem was fixed and it was a lie. The same problem is still existing and nothing has been done about it. I called customer service when it first began and they couldnt help me because they said it had to do with this particular storage facility. Its frustrating having to go through this. Because of my work schedule it is much easier to pay online than to have to call them up every month.

Joe Pezzuto

First I would like to compliment Cindy on her professionalism and courtesy. She made a stressful situation a lot better for me. Penske had a little mishap with me where they didnt have a truck available and didnt tell me this until 20 minutes before my pick up time. We got the situation sorted out it did cost me about 2 hours extra of the day and one of my workers had to leave the job early because of this but it ended up working out in the long run where they honored their mistake. Cindy was there every step of the way and helped out the best she could. I would definitely recommend Cube smart to anyone who is in need of storage and look for Cindy!

Kyle Hash

I must express what a positive experience I had when visiting the CubeSmart in Culpeper. Jazmine the manager on duty took the time to listen and work with me to make a miracle occur. I am very pleased with the customer service and overall assistance given by Jazmine. Running a business myself I would be honored to have such an employee whom was willing to assist her customers needs and direct them in what is best for them. I give a five start rating and will tell all about my experience. I ecstatic that customer service and professionalism are still being taught in our community.

Adam Mckay

It was last minute, on a Saturday that I needed a storage unit set up for my vehicle to be delivered early the next week while I was out of town... The General Manager Cindy Barbare went the extra mile and stayed late just to have everything set up and ready for me. She could have easily turned me away seeing as I showed up 5 min. before she closed down but she didnt. She took her time and walked me through everything like it was the first transaction of the day, Im thankful and I would recommend site 6533 to anyone looking for storage and amazing customer service.

Cooper Barber

Incredible customer support from a professional and engaging staff! Managers Aunjae Smith and Aspen Rose-Moore continuously went out of their way to ensure my move went as smoothly as possible and that each of my needs was met beyond expectation. Their friendly demeanor along with the facilities in-house moving truck, easy access, and incredible prices made the tedious experience of moving and storage somewhat more bearable. Thank you for all your help - I couldnt be more impressed!

nicole jewell

I went to the cubesmart in Culpeper looking for a new storage place. When I walked in the staff was very friendly and ready to help. Jazmyn the manager on duty was very helpful and knowledgeable of the pricing and everything I needed to know about renting a cube. Ive been to other storage places and didnt have a good experience. I will be renting a cube from cubesmart in Culpeper as long as I need too. Thank you to the cubesmart staff!!!!

Meg J

The Staff at this location are extremely helpful and friendly! I am always greeted by Jasmine and Connie at the front desk whenever I go in to rent Penske trucks. The location is always kept clean and when I go to my storage unit I always see Joey on the lot making sure that things are in an orderly manner. I would recommend this location for your storage and Penske rental needs!