Integrity Automotive, Inc

Address:	902 S Main St, Culpeper, VA 22701, USA
Phone:	+1 540-727-8034
Site:	integrityautova.com
Rating:	4.5
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–3PM Closed

Location

Photos 26

Reviews 14

John Chester

These guys were profoundly dishonest. Being new to the area, they were recommended to us, so when we got in a minor accident involving only only some minor suspension damage we had our car (2008 Honda CRV) towed there huge mistake. They grossly overcharged for parts and when I questioned the shop manager about it she hung up on me! The real kicker was after the suspension repair they said the airbag light was on (which it was) and that they were seeing several codes on their diagnostic computer. The insurance adjuster went back out, was alarmed by what they were saying/doing and called me to encourage me to take the care elsewhere. So I took it to the local dealer, and low and behold not only were they tryi ng to gouge on the parts, only one of the 5 sensors they claimed needed replaced, and until it was replaced, they could not have even read the codes for the other 4. Total price difference from their quote was almost $2000. They might be called integrity, but they have none.

Adam Shellenbarger

Very underwhelming service. Although they were correct in saying my car required two separate repairs, I was told that one would be able to wait until Spring, but one needed to be fixed right away. I gave the go ahead to make the first fix which took 10 days (weekend, missing parts, couldnt quite figure out what was wrong at first). I went to pick up my car (finally) and was told "Yeah, not sure how long itll last... if you let it run for a little while it starts smoking." I wasnt impressed. After getting a quote for the second repair, I called a couple other places in town and found another garage that would do the same thing for $500 less. I opted for that garage. Shop around, Im fairly certain you could find something better.

Anthony N

I have been taking my vehicles to Integrity Automotive for many years now and have never been disappointed. I am very picky and critical about my vehicles since I do most of the simpler repairs myself. I have developed a solid trust with Integrity Automotive in part because I always feel welcomed at the shop and have always received a clear and honest estimate of what is wrong with my vehicle and have always had my vehicles returned in perfect operating condition. Really Good Auto Specialists are usually hard to come by, but you will find just that at Integrity Automotive.

Marc Ast

We have been customers from the year they started, it is a great feeling to know that you can leave your car not only in the hands of a professional but also working with folks that have integrity (hence the name). Not once have I ever had to pay a bill and feeling "they got me". Integrity even helped me with the decision of letting go of a car because of the amount I was going to spend. Friendly, courteous and convenient they offer to drop you off if you need a ride and they have another location in Orange.

Kimberly Gossage

I was driving from Northern Virginia back to my home in Charlotte when my car started to shake badly. I pulled into Integrity Automotive based solely on its location and its name, and I can gladly say they live up to the name! The mechanics test drove my car, determined I only needed some air in a low tire, and sent me on my way without a charge. Even better, the owner and receptionist kindly let my dog hang out in the lobby while this was going on. Thank you for your kindness and integrity!

Andy Kujawa

Integrity has been the name that we have trusted since we moved to VA almost 6 years ago. Their service and honesty have made them our familys clear choice and we have no reason to go elsewhere. I would certainly recommend them to anyone needing auto service as they have always taken exceptional care of us and our cars. Thank you for taking great care of your customers and their vehicles!

Joseph Kelly

I was visiting friends in Culpeper, when my car broke down. They recommended Integrity Automotive. Service was excellent, the cost of the repair seemed reasonably priced and everyone I interacted with was very friendly. They were able to fix my car before I had to leave and stayed a bit past their closing time to complete the work.

rheneas51

Ive been taking our family cars there for about 5 years and have always been happy with the service and quality of repairs. It is a relief to have a shop to depend upon. They are professional, friendly, and knowledgeable. I agree with the other comments that indicate theres no reason to go anywhere else.

Jared Scott

Never been happier to see brand new tires! Only cost $500.00 for 4 brand new tires for my 2013 Toyota Corolla + 4 wheel alignment + changout of rear brake light. Service was friendly, affordable and quick. I will definitely be going back here.

Gary Misch

This is as good as any repair shop you will ever find. You might as well just stop looking and settle on them - I have. I trust them, and theyve always steered me right.

airwalk1462

These guys are great. Friendly, fair, and quick service. Theyve worked with me on a handful of car issues over the past year. Would recommend to anyone.

Jason Staufenberg

Friendly people, excellent service! Been using them for a decade now with no complaints

Tom Morgan

Excellent shop. Appropriately named business. What more can you ask for?

JulieC Morris

They are wonderful people! Very customer oriented.