Midas

Address:	10834 Lee Hwy, Fairfax, VA 22030, USA
Phone:	+1 703-273-0197
Site:	midas.com
Rating:	2.8
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–5PM Closed

Location

Photos 22

Reviews 10

Anonymous User

Im no mechanic so I trust that when I take my vehicle to an auto shop, the mechanics would know a slight bit more than I do. Not the case here. I took my car to this location because it would not start. I bought it not running, planning to fix it up. So back in February I take it to them. First I start with a new battery. Then I have them replace the A/C compressor mounting bracket to get the serpentine belt on. Then they say you need a new starter. So I buy a new starter. Then they say you need to buy a whole new steering column and order a brand new crystal key. They said the issue was that the steering column had been busted into and that it now needed to be replaced because of a wire being cut. So I went to a junkyard and pulled one from another model. Same year same everything. They say its not compatible with my car, and that I need a brand new one. Like most I fell on hard times so I couldnt keep spending money on it so yesterday I sold it. The guy I sold it to emailed me today saying the issue was that it needed to have the alarm system disabled. That probably cost so much less in comparison to how much i spent. Midas will never be getting my business again.

Amy Lynn Scott

I went to Burke Auto initially to have my oil changed and to get my brakes looked at since my car was pulling to the side when I stopped hard. Burke wanted to charge me almost $1500 ($1,474.56 plus tax) to replace my entire front braking system after telling me that my car was unsafe to drive and that I would "end up driving into a tree" because my front brakes were so bad. I drove my car home (against Burke Autos advice) and I called Midas 5 minutes before closing, almost in tears. The woman who answered couldnt have been nicer. She calmed me down and told me to bring it into Midas the next morning. Turns out, I only needed new hoses. After all the diagnostic test, multiple phone calls to keep me updated (thank you!) Midas did the work for under $500 ($477.26 including tax) and fixed the problem. Now THAT is customer service! Thank you!

Jack W

This place is absolutely awful. I went in because my check engine light was on. They replaced my catalytic converter, and did some other work, to the tune of $1100. A year later, when my check engine light came back on, the mechanic there told me that it was my catalytic converter, once again, going so far as to say things like "It looks like that CC was welded and made by hand, whoever installed it really screwed you." When I told them that it was their shop who installed it, they did replace it again for free. But at that point, I felt more comfortable taking it to a different shop to make sure it was installed properly, and to check on the other work that had been done to it by this shop. Take your business anywhere else.

leith sensa

Got a state inspection in January 2017 and synthetic oil change in May 2017 here, both times there were no problems with the services and they were quickly done. Price for the oil change was fair and the guy handling the front is nice and easy to talk to. They give you an agreed upon price for the service beforehand and you pay that after the service. For both times, I compared nearby mechanics and mostly every other place around probably wouldve taken hours longer wait than here, so that was definitely convenient. One of the services they did park my car too close to the curb, but none of the other cars had that problem so it was probably a one-time accident.

Meagan Allen

Liars. I am a young woman who went for an oil change. They told me my rear brake pads were low and that my rotors needed resurfacing. The quote was something like $280. I ordered brake pads and went to change them myself and low and behold, they are nowhere near low. I brought this to the manager at the location and they are refusing to reimburse me for the shipping and auto shop fees I paid to change them because he says there is no "documentation" that the recommendation was made. Even though he was the one who gave me the quote and answered my questions about the brake pads. I will be contacting the corporate office.

Patrick Le Floch

I am disappointed in this place. At my last service, they failed to check the tire pressure when doing their rotation (it is listed as one of the steps of the full service rotation), failed to place my inspection sticker on my window (that could get me a fine) and failed to properly close my air filter. That is a lot of omissions for a simple job. As for the facility, lets say it is a bit dingy. The TV is constantly streaming and there are only 3-4 chairs. Fortunately there are coffee shops nearby. There are better places nearby, places that are more thorough in their services and whose facilities are more welcoming.

Anonymous User

This Midas location used to have decent mechanics. Sometime in 2009-2010, they lost every knowledgeable person. Less than a month after they replaced the muffler, tailpipe, and catalytic converter on my car, the exhaust pipe simply fell out of the back of the engine because they had not attached it properly. They reluctantly admitted their mistake when I returned, but when they fixed it they caused further damage to the pipe. I could go on with other major mistakes, but dont want to write a 3-page review. Until the store manager and mechanics are changed out, I would stay as far away from this shop as possible.

John Ford

The thoroughness of my inspection was pretty amazing considering I only wanted an oil change and tire rotation. They told me about my transmission service requirements and many things I never even thought of before. I am pretty sure Ill come back especially since I plan to keep my car for another 5 to 10 years and because they give me wear specs on tires, brakes and scheduled maintenance I can budget these expenses when they come up predictably. The guy that looked at my car was a Master Tech since 1989 and he told me he studied Physics to learn how to better repair cars. Go see them.

Anonymous User

Went for oil services and state inspection. I was told I need to replace replace break pads to pass state inspection. I accepted to replace it and decided not resurface drums. The mechanic got so angry that first he kept yelling at his manager and then took my car in didnt start any work on it for an hours and then took two hours to finish the job. I am not even shure if he did the job right. I should have told them that I want my car back and dont want any service. The whole attitude of managers and works is totally unprofessional. I will never go to this shop again.

Anonymous User

I went in for a state inspection, and of course it didnt pass. I have 2 license plate lights, and since only 1 worked, it was $20 to replace one bulb. Overall j ended up paying $402 to get the car to pass inspection. I was told 45-60 min to complete the inspection and it only took 30 min. However, for the repairs I was told 60-90 minutes and it ended up taking an hour longer than that. Had I known it would have taken that long, I would have had someone pick me up so I wouldnt waste my whole day. Although not really important, the guy at the desk was nice.