Ulta Beauty

1925 E Market St #104, Harrisonburg, VA 22801, USA

Address:	1925 E Market St #104, Harrisonburg, VA 22801, USA
Phone:	+1 540-434-1727
Site:	ulta.com
Rating:	2.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12:30–5:30PM

Location

Photos 39

Reviews 5

Kimberly Ottman

The customer service is terrible. Never once have we been greeted or helped finding any items. Upon approaching employees for help, we were not acknowledged. After going to the check-out counter for help finding an item that seems to always be out of stock (not even a place for it on the shelves yet there is a tester of it sitting out), they only looked at the same shelf I looked at and informed us there may be more on the truck coming in this week. The manager was apparently the one checking us out (I only purchased from them because I was getting a gift for someone), and she was rude and short with her responses. If I werent purchasing a gift, I would not shop there any more. 100% disappointed with every visit Ive made to this store.

Michelle Frazier

Staff is not fully aware of store policies and where items are located in the store. Management has poor desire to help out customers and to help them solve any issues that there may be. Customer service is not enthusiastic and store is poorly staffed on busy days so be prepared to wait in line and have no help finding items and returning them as well.

Lydia Bible

I love Ulta but seriously, I went in today and spent $235 a couple of things and I cant even get a free sample. When asked, the cashier says we dont give out samples. Sephora will be there soon I bet things better change

Cindy Carr

Jessica Carr I absolutely love my hair. Thanks so much for helping me find the style and color that best suits me.

Abbie Cresawn

Employees are very friendly, but the store doesnt carry as many products as most Ultas.