Address: | 13622 Warwick Blvd, Newport News, VA 23602, USA |
Phone: | +1 757-856-1019 |
Site: | newportnewsautotech.com |
Rating: | 4.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–3PM Closed |
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Jacinta Moriah
I took my car there because I had an oil leak, the guy called and said he didnt find a leak but something else was going wrong and he recommend I fix it. I paid $200 plus dollars to get my car fixed and a few weeks later the car was still leaking oil. I took the car back and this time they called to say they found the leak and it would cost $100 add dollar to fix the leak Which is Bullshit because if when the 1st time I took the car to the shop about the leaking and you state nothing was found then all of a sudden you found the leak the 2nd time after ripping me off the 1st time. I would highly recommend not taking your car there for anything not even an oil change. The new management sucks and will cause more issues for. Got the oil leak fixed there just to encounter someone at that shop switched out my battery that I bought from Advance Auto 2 years ago with a battery from 2010. Took the car to Auto Advance to have them test the battery just to be told the serial number doesnt match the one in our system you bought in 2015. Called the shop and guess what it wasnt them and thats the only place that I took my car too to get it worked on. BE AWARE OF THEM, THEY CANT BE TRUSTED. RUN LIKE HELL
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Lakia Robinson
Ive been going to them since I was recommended 6 years ago! There was a shop that I went to prior to Auto Tech that tried to overprice parts and labor; they would also tell me I needed new parts when I was by myself. When I would bring a male with me, their entire story would change! "Oh, you really dont need it!" is what they would say. As a single woman who didnt know too much about cars, I felt helpless and cheated at times. When someone told me about Auto Tech, I went to get my car checked out, and six years later I continue to go! They are extremely professional, do quality work, have great prices and will explain what I need (often showing me the issue)! I would highly recommend others to visit their shop if they have any difficulties with their car.
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John Crothers
They had my truck in and out in just a few hours. They fixed everything that the previous mechanic messed up and found other issues that needed to be addressed. The technician did an excellent job explaining what was going on with my truck in detail without trying to confuse me. I never felt like I was being lied to or getting the run around. They were honest and straight forward with everything. I will definitely be a return customer and refer others to them.
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Andrew Yesudas
This is the best place to repair, oil change and state inspection. They are not only professional but very polite and friendly. I purchased a car for my son and I went to them for advise, and Mark helped me and explain to me the good and bad of the options I put before me. He even let me record his video to show my son for his advise. Mark, you are a great man. What a joy to always come to your store. Thank you.
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Hassan Ansari
I drop my car off Friday at 6am I filled out the info and they looked at my car told me what the issue was. I get off work and I get there by 410pm and NO ONE is there and the doors are locked theyre closed SAT and SUN so what the hell am I supposed to so with no car all weekend and most of monday??? Theyre not supposed to be closed til 6pm on Friday!!! The most unprofessional shop Ive seen in a long time!!
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Samuel Jenkinson
Me and friend brought a vehicle to auto tech in hopes that the issues with it could be resolved. We been place to place and got no help but Bobby of auto tech and Chuck the mechanic helped us through and through now the vehicle is running and running properly. We were looking for dependability and we found it at autotech. Thanks you guys.
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Michael Saul
They charge $115.75 an hour. Most mechanics charge around $50 an hour. I was not told about this ridiculous price until I was presented with a very expensive bill once the work was done. I did give two stars however because they were very friendly and appear to have done good work but its not worth paying over double the normal rate.
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Lisa Muncy
Absolutely the BEST! Knowledge, skill and integrity! Dont go anywhere else if you can help it! I wrote this earlier review 2 years ago - and meant every word of it. The company is now 1 / 2017 under new ownership and I have no first -hand knowledge of either quality of work or customer satisfaction.
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Kelsey Moreno
I took my husbands car in to get serviced and this shop exceeded my expectations. The car was serviced and ready faster than I expected. The cost of maintenance was super aforable and fair. We are extremely impressed and will continue to use this auto shop as our go to for services and repairs!
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Ill Nyx
I miss Mark, Adam his wife the whole family but I know their hearts was set on going to North Carolina..Im not sure how the new people are? I saw mark and his wife showing them how they ran the place, but its their buissness now Im not sure I will return but this was a great place
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James Studwell
Please beware of these new owners they quote you at one price then time to pickup give you another. Had to take my car to another mechanic to get fixed right. I will never go back to these rip off people again and advise everyone to do the same. Not professional at all.
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Mike S
Mark and company are the most stand-up, honest, hardworking car people in the area. Excellent customer service, quick, painless, and most importantly they dont shake you down and empty your pockets. Highly recommended for any sort of auto repair.
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ted lippold
Needing car repair when travling is never fun! That being said, Bobby and Chuck were friendly and personable and made it a little less frustrating. Got us in and out fairly quick. Waiting area was clean n cool. Thumbs up!
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Melody Daniels
I started going here for the convenient location, but I have stayed for the INTEGRITY. While that quality seems to be in short supply these days, you will still find it in abundance at Auto Tech.
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Anthony Black
Never had a problem with these guys, always friendly always courteous, and always profesional. They will explain everything and tell you what you needed and even let you see whats wrong.
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Mary Royall
After an exchange of words and me writing a bad review they still were professional and still fix my moms cars if you do have a issue they will try and resolve it
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Anonymous User
By, far the most fair. Fantastic work at a bottom low price. I have been using them now for 3years and just droped off my veh today. And they are super fast. Jon
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Ryan Hill
I Dropped my car off earlier today with transmission issues, they were able to diagnose it within an hour and found it was something minor and didnt charge me.
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Emma Alfaro
Very honest, reliable, explains everything thats wrong in detail. If i could gove this place 100 stars i would. 100% recommend to everyone i know.
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Keng Charles
Great service and fast I was here many times and every time never disappointed me at all. Everyone around the area please try their service.