Address: | 1434 North Point Village Center, Reston, VA 20194, USA |
Phone: | +1 703-904-8746 |
Site: | locations.haircuttery.com |
Rating: | 2.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 8AM–7:30PM 9AM–6PM |
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Anonymous User
WARNING! Go to this place at your own risk! I found this establishment to be less than professional and more interested in taking your money than doing what’s best for the client. I asked for a basic haircut and got talked into getting "light" hair coloring to remove some of the gray. Was told people would hardly notice, it would wash out and it would look great. Ended up people I saw/knew were shocked at the job/color. All gray gone, brownish/red color, nothing like my normal hair color.. Called and told them, they said come back and they could fix it. Went back 15 minutes later to have it removed They tried a number of different things, chemically burned my skin (painful!) dripped into my eyes, ear and down my back, then told me they couldnt do it. ("Did I want it Orange or Brown"? WTF) To top it off I was told I was "lucky" they didnt charge me $100.00 to try and fix it. They took my jacket, threw it into a chair when I arrived and then asked me where was it before leaving. We had to dig around different chairs to find it. I couldnt get out fast enough. First and last time I will try this and will never go to the business again. Total hack job... BEWARE! Day Three Update - Pain has subsided, head, face and ears pealing like a bad sunburn. Friends occasionally burst out in uncontrollable laughter… What a nightmare…
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Anonymous User
I agree about Tran, he is great. Im one of those guys that was lined up by request to get my hair cut by him! Wed always strike up a conversation about our families, and he was extremely good friends with my sister as well, seeing how she worked there as a receptionist for a while. He was the one guy who stuck by my sister when she had some trouble with a previous manager, and he made certain that my sister didnt face any of the abuse that the individual was doling out towards other employees (Eventually, the manager was fired by higher-ups, so the situation was rectified). I recently had a family member go up there to get their hair cut by him, as usual, but he was gone! They would only say that he suddenly quit, but thats all the information they would volunteer! I am really disappointed, because Tran was a good friend and stylist of mine for roughly the past eight-to-nine years. I have no idea where he went, and if I could find out, I would take the time to drive to wherever it is that he is currently employed. The bottom line is that Tran is a great person, and hes great at what he does. I will miss the guy for now (He left sometime during August 2010, because I was up there in late July and everything seemed fine), but hopefully Ill meet up with him somewhere in the near future.
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Dee Bee
I have a coworker who gets her hair done here. I forgot who does her hair, but I took a chance and walked in without an appointment at 8:30 am, on a Saturday. ( I saw the good review HERE on Google Maps, about Kathy. I usually dont take these reviews seriously.) The hostess assigned Kathy to me. I was relieved when Kathy told me that she worked at the Hair Cuttery for 25 years. After we spoke for a while, I decided to totally put my hair in Her hands. Im glad I did. Kathy took great care of me. She is "The Bomb" :) As time goes on, I am finding out, that I know a lot of women who get their hair done by Kathy.
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Anonymous User
Staff was rude & had an attitude. Be prepared to enter your name / appointment in their computer (a staff member will shout this to you from the back. I guess this is not their responsibility), to have the staff act like they are doing you a favor for you paying them to cut your hair, and to have to stand while you wait (not enough seats). There are much better places than this "Hair Cuttery. in Reston.
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Emily Dunn
I was referred to Kathy by a co-worker whose hair always looks amazing. Kathy completely transformed my hair. She colored and highlighted it and gave me a precision cut that would rival any high end salon. I have received so many positive comments about my hair. I highly recommend her. She works hard to make sure you get the best results possible.
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Narses_ 0_1
What a Joke The Only person that was good , was the Vietnamese man , Tran or Trung .i Went there today hoping that he was there but they told me that he does not work in the hair cuttery anymore . I went to that place today and they completely messed my hair . NEVER AGAIN
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Amy Hanson
Unfortunatly Nadia didnt listen so what we wanted and my sons left with his scalp showing it was so short. I specifically said a "fade" leaving the top longer. Very upset this time and wont go back.
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Grace Moore
I gave a picture of the haircut I wanted to the stylist doing my hair, and even with a photo for reference he still messed it up. I wanted a pixie cut, but instead got it just above my chin.
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Anonymous User
RUN DONT WALK FROM THIS PLACE. Heather is the worst stylist. Incredibly rude and abrasive. Poor management. I used to take my whole family here because it is close to home, but no longer.
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Anonymous User
Does anyone know what happened to Ti? She gave a excellent cut but apparently left last week and no one would tell me if she started working anywhere else?