HRM Automotive
| Address: | 8086 Alban Rd # C, Springfield, VA 22150, USA |
| Phone: | +1 703-866-0602 |
| Site: | hrmautomotive.com |
| Rating: | 4.4 |
| Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed |
Location
Photos 3
Reviews 12
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Dorene Hurt
Tim, Kevin & the HRM Team saved me THOUSANDS of dollars because of their honesty. I went to Philadelphia for the long Memorial day weekend on May 26th. I heard a loud thud while driving on one of what has been called one of the most dangerous city roads in America: Roosevelt Blvd in the NE. Since we initially suspected that the transmission failed, I had my car towed to an AAMCO location. The 3 gentlemen were very friendly and assured me that they would check my car to ascertain if the transmission failed. The manager contacted me to tell me that the transmission was shot. A replacement would cost about $6,500, more than the value of my 11 yr old Lexus RX 330. Since I have known and trusted HRM.for years, I had my car towed back to Virginia directly to HRM Automotive (thanks to AAA Premium). Kevin and Tim informed me that there was NOTHING wrong with my transmission! The rear axle had broken. The AAMCO guys tried to swindle me out of thousands of $$$!! Instead of me having to replace my transmission for over $6,000 or buying another car, HRM just replaced the rear axle & did an oil change. $360 bucks! No new car shopping for me now! I will report the dishonest AAMCO business and continue referring anyone who needs HONEST, RELIABLE MECHANICS to HRM!
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Zeb Smith
When the air conditioning on my truck went out, my friends recommended HRM to me. The staff was friendly and professional. We briefly talked about the symptoms and what the issue may be. I dropped my truck off in the morning and received a call 4 hours later. Over the phone, I was given the rundown of what was found, what is needed to fix the issue, the amount of time it would take, and of course the itemized total for everything. Sadly, the amount was much more than I had intended to spend. So I decided to postpone the fix. When I picked up my truck that afternoon, without even asking for one, I was given a print out itemized list of charges in the event that I brought my vehicle back to HRM. My co-workers, who are a bit more mechanically inclined, looked at the itemized list and prices. They said that the prices were extremely good and that the overall cost was quite fair for that amount of work that needed to be done. When I get a break in my busy work schedule and can set aside the funds to fix the air conditioning in my truck, HRM will most certainly get my business. Overall, I am quite satisfied with their service.
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Michael Warren
Just like their name states, theyre honest and reliable. On several occasions Ive gone to Merchants to get my tires rotated because of the tire deals I get from them and they come back with a laundry list of stuff that is wrong with my car and need to get fixed. I of course take it to HRM and they tell me that not only was the list bogus and that my car is fine, but Merchants didnt even rotate the tires. They were also the only shop that could tell me what was wrong with my truck and fix the problem. The dealership couldnt even tell me what was wrong with it! These guys are knowledgeable, honest, reliable, friendly and willing to go the extra mile. They do all my work and I would get my tires from them but the road hazard deal on tires with Merchants has proven useful in the past. Otherwise HRM is more that satisfactory for my mechanical needs.
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LEE Bravo
If I could give them zero stars I would. I took my sons Envoy XL to them to have the ac repaired on 5/22/2017. I told them it was working, but blowing hot air and I thought it must have a freon leak. They asked if I had a diagnostic run on it to determine what was wrong with it. I told them no. So, they recommended that I have one done. I agreed. They called me and told me that it wasnt the ac. It was the clutch fan motor that needed to be replaced. They quoted me $260 for the parts & $300 for the labor. When I picked it up the bill was nearly $800! A couple of days later my AC stopped working. They claim to be honest and reliable but this place is the complete opposite. I do not recommend anyone to come near this place.
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Brian SDR
After seeing their commercials on TV we took our 95 Lincoln there for an estimate on repairs. They charged my mom $65 for looking at the car but did no work and then told us they could not get any Reliable Parts for that vehicle it was too old and we should just sell it it could not be fixed. The parts they said it needed which they couldnt get were like $600 online . We took it to another shop and they fixed the problem for only $80. And they told us the parts HRM recommended it needed were fine and did not need replacing. Theres definitely something funny going on there dont take your car there. Their attitudes were a far cry from what their commercial seems to represent
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Kanani Asato-Turner
Just got back from HRM. Tim provided the most EXCELLENT service 2nd to none. He didnt try to "sell" us scary services that had to be done or else.... With a transmission problem found on our 2004 Impala, he provided options and was so informative. HRM was recommended to us by a coworker who was a customer for many years and being the most skeptical person with auto mechanics, we felt really good with Tim. Especially with the Alexandria/D.C. area being to expensive cost-of-living wise. He said we can bring our car to him to check before we drive to the Richmond Airport to at least alleviate some concerns. We love you Tim and Bill!
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Barbara Fleisch
the service was reasonable. I felt they tacked on extra charges ($50) for "testing and cleaning the battery". They refused to take off supply fees when Ive had other shops work with me on the price. my bill was already 500$ they got my car done in a timely manner but Im deffinetly not going back again.
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Jason Masciulli
AMAZING!!!! We brought our minivan to them for a noise. It sounded like one of the pulleys. They could not duplicate the noise, and they checked the belts and pulleys and found nothing. They charged us nothing, zero, zilch for that service! They are most definitely honest!
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Frank Gresham
These guys are great. I would trust them to do any work on any car that I own No hard sales...no pressure...they do what they say theyre going to do. I know how important it is to have a good mechanic that you can trust....you can trust these guys.
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Anonymous User
I have been using them for over 8 years! They really are honest and reliable mechanics. They are also very knowledgeable. I am not saying they are perfect, but I wouldnt trust anyone else with my car. I travel over 45 minutes just to use them.
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Aungie Desenze
Ive been using HRM Automotive for at least 4 years, probably more. Trust them because they do good work and have fair prices. Been in area long time and took me long time to find trustworthy mechanics. Highly recommend HRM.
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William 1662
Only got one summer out of a $1200 a/c compressor before it failed. Too bad, out of warranty, out of luck. Steer clear of this place, particularly for expensive repairs.
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